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Hybrid System Administrator (ConnectWise) – MSP
Hybrid System Administrator (ConnectWise) – MSP Qualifications: Experience working for a Managed Service Provider Required Understanding and supporting 24/7 infrastructure and business-critical applications Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet,…
December 29, 2025
MSP Helpdesk Specialist – L2
MSP Helpdesk Specialist – L2 Responsibilities: Will be part of a team coordinating technology refreshes and deployments to end-users Configuring, troubleshooting, and repairing network devices, servers, and computers enjoys working with customers and learning from senior-level engineers. Have the ability to add/delete users to/from domain Escalate tickets to tier 2 and tier 3 support technicians…
IT Service Coordinator (Connectwise)
IT Service Coordinator (Connectwise) Responsibilities: A point of contact to the customer for all types of service requests Monitor service boards for new tickets and or respond to tickets Schedule internal and field resources on the CRM dispatch portal IT Service Coordinator (Connectwise) Requirements: MSP experience is REQUIRED Experience with Connectwise or Autotask or Kaseya…
Hybrid System Administrator (Level 1) MSP
Hybrid System Administrator (Level 1) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals…
Senior IT Specialist (MSP)
Senior IT Specialist (MSP) Responsibilities & Tasks include but are not limited to: Resolve Escalated Helpdesk Tickets Project work includes new client onboarding, deployments, or migrations of servers and networks, providing infrastructure guidance to C-level clients, designs, and implementations. Function as an assistant Project Manager, Team Lead, and/or hands-on escalation support for the lower-level tiered…
Service Desk Lead – Client IT Support Team
Service Desk Lead – Client IT Support Team Responsibilities and Technologies: Leadership aptitude and previous experience leading/managing other techs Experience handling escalated tickets in an SLA-driven environment Experience supporting multiple clients concurrently Hosted Exchange & O365 administration Windows Server 2012+, including AD, GPOs, File, DHCP, etc. Familiarity with Routers/Switches/Firewalls (mainly Cisco/SonicWall) Strong leadership potential and a desire…
IT Senior Engineer- MSP
IT Senior Engineer- MSP Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure, maintain…
December 28, 2025
Senior System Engineer (MSP)
Senior System Engineer (MSP) Responsibilities: Service as a project lead architecting and implementing solutions Serve as a highest point of escalation point for trouble tickets on the Support Desk (ConnectWise and/or N-Able experience is a plus) Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, HyperV, RDS, SQL, IIS …) In-depth working knowledge of…
Help Desk Technician
Help Desk Technician Responsibilities: Configuring, troubleshooting, and repairing network devices, servers, and computers Have the ability to add/delete users to/from domain Escalate tickets to tier 2 and tier 3 support technicians as needed From time to time on-site teams will need additional resource to help deliver projects either on-site or remotely Help Desk Technician Requirements: …
MSP Service Coordinator / Level 1 Help Desk
MSP Service Coordinator / Level 1 Help Desk Responsibilities: Ability to distribute and assign incoming calls and tickets based on engineer’s ability and workload Monitor open service tickets to make sure the team is meeting customer SLA’s Schedule internal and field technical resources on the dispatch portal Monitor resource schedules to ensure prompt time entry…
IT Support Engineer Tier 2 (MSP)
IT Support Engineer Tier 2 (MSP) Required Skills & Abilities: Competent desktop support Mobile device support Competent Windows Server administration Competent network infrastructure support Competent Microsoft cloud ecosystem management Advanced on Microsoft Server Operating Systems (2008-2019) Advanced on Microsoft Workstation Operating Systems (XP to Windows 10) Advanced on Microsoft Office, QuickBooks, and Adobe software (Tech…
IT Senior Engineer- MSP
Key Responsibilities: Configure and install Windows servers and various computer systems. Lead migrations for M365 & G-Suite. Design and implement Azure build-outs and migrations. Troubleshoot and manage SharePoint migrations. Virtualize using Hyper-V or VMware, including setting up new infrastructure and performing P2V migrations. Install and maintain security tools, policies, and procedures. Design, configure, maintain, and…
December 27, 2025
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
December 26, 2025
Technical Account Manager – Managed Services
Technical Account Manager – Managed Services Requirements: Identify new sales and project opportunities, bring to the prospect the internal technical solutions team, and propose technical solutions to client. Prepare and deliver annual IT budgets for clients, as well as monthly, quarterly, and annual reports. Prepare, process, and track ongoing client Change Orders, Work Orders, and…
Technical Account Manager – Managed Services
Technical Account Manager – Managed Services Requirements: Identify new sales and project opportunities, bring to the prospect the internal technical solutions team, and propose technical solutions to client. Prepare and deliver annual IT budgets for clients, as well as monthly, quarterly, and annual reports. Prepare, process, and track ongoing client Change Orders, Work Orders, and…
IT Support Technician Tier 1.5 (MSP)- Bilingual Spanish
Core Responsibilities: Handle escalated Tier 1 support tickets, troubleshooting and resolving issues related to desktops, laptops, printers, and peripherals. Assist Tier 2 technicians in diagnosing and resolving complex technical problems involving Microsoft 365 applications, Windows operating systems, and basic network configurations. Perform system upgrades, installations, and configurations under the guidance of senior team members. Collaborate…
December 24, 2025
Intermediate IT Systems Engineer – MSP
Intermediate IT Systems Engineer – MSP Key Responsibilities: Administer and support Microsoft 365 environments and migrations Design, implement, and manage Azure infrastructure Handle system administration tasks for Windows Servers Ensure security and compliance to protect our infrastructure Oversee backup and disaster recovery processes Manage network infrastructure including firewall configuration and support Intermediate IT Systems Engineer…
IT System Engineer (Tier 2.5) MSP
Role Overview: As a Systems Engineer, you’ll be crucial in maintaining the stability and efficiency of our clients’ network systems. Your role involves designing, installing, supporting, and maintaining network infrastructure while adhering to our best practices. Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and…
IT Field Engineer – Managed Services Support Team
IT Field Engineer – Managed Services Support Team Requirements: Experience troubleshooting/administering Microsoft infrastructure technologies (O365, Active Directory/Azure AD, Group Policy, etc) Windows Server 2016/2016 Experience in an SLA-driven environment, servicing multiple clients concurrently Experience using a help desk ticketing system Strong documentation skills Experience with VMware and/or Hyper-V IT Field Engineer – Managed Services Support…
December 22, 2025
System Administrator – Managed Service Provider
System Administrator – Managed Service Provider Responsibilities: Provide day to day technical support for all users, both onsite and remote Maintain Active Directory in regard to on-boarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive Maintain Office 365 mailboxes for the company and troubleshoot issues as needed Provide basic support for Azure Virtual Desktops…
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