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vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
June 13, 2025
IT System Administrator – MSP (PARTIAL REMOTE)
About Us: We are a trusted provider of managed IT services, custom business applications, and security awareness programs for small to mid-size companies, nonprofit organizations, and associations in the Baltimore-Washington region. Our team works as virtual CIOs and IT departments, helping organizations plan, manage, and optimize their technology infrastructure. IT System Administrator – MSP (PARTIAL…
Hybrid System Administrator – L2 (IT Support Team) MSP
Hybrid System Administrator – L2 (IT Support Team) MSP Experience: Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Cloud and virtualization using Hyper-V, VMWare, and other technologies. Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, Citrix servers, Printer Servers, and Office 365 Ability to provide and maintain detailed documentation…
(Hybrid) Senior Systems Engineer L3 – MSP
(Hybrid) Senior Systems Engineer L3 – MSP Duties: Designing and implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Designing and implementing at the network level: firewalls, switches, WAPs, VPNs, and other network appliances Implementing client projects and deploying new technologies for the solutions team Developing new offerings, evaluating and refreshing existing ones Experience with…
Technology Alignment Manager (TAM) MSP
Technology Alignment Manager (TAM) MSP Duties: Own and manage the end-to-end portfolio of clients’ post-sales Conduct weekly, monthly, and quarterly client engagements (remote and onsite) to improve client care Coordinate product fulfillment requests between clients and the procurement team Act as the primary point of contact for clients’ inquiries as it relates to billing, services,…
Senior System Engineer (Infrastructure Team) MSP
Senior System Engineer (Infrastructure Team) MSP Duties: Designing and maintaining configurations management tools and infrastructure on-prem and in-cloud Champion Infrastructure Experience with writing scripts using tools, including Python, Bash or PowerShell Extensive experience in implementing client/server applications architecture Extensive experience in implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuration, management, and troubleshooting skills…
System Administrator (Partial Remote – MSP)
System Administrator (Partial Remote – MSP) Duties: Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Active Directory, DNS Installing and integrating new server hardware and applications under the supervision of a more senior engineer Understanding and supporting 24/7 infrastructure and business-critical applications Supporting migrations and deployments of O365/G-Suite/Servers/ Citrix and Hyper-V /…
Hybrid IT Senior System Engineer (Configuration Team) MSP
Hybrid IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki;…
System Engineer (Projects Team) MSP
System Engineer (Projects Team) MSP Duties : Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Implementing & Design Cloud infrastructures Experience deploying and configuring Meraki switches, wireless, and routers Design, implement, and support SonicWall networks Design, implement, and support…
Hybrid Cloud Support Technician (Level II) – MSP
Hybrid Cloud Support Technician (Level II) – MSP Experience: Active Directory experience at the intermediate level Administration experience in multi-site Active Directory 2008R2/2012/2016 environments Administration experience in Office365 & Microsoft Exchange 2010/2013/2016 environments Proficiency with basic networking technologies (VPN, wireless, DNS/DHCP, IP, etc.) Experience with IT supports ticketing systems and RMM (ConnectWise, Autotask Datto, Kaseya,…
IT Junior System Administrator (Entry Level) – MSP
IT Junior System Administrator (Entry Level) – MSP Duties: Provide first-level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through the problem-solving process Utilize excellent customer service skills and…
Hybrid Senior System & Network Engineer (Project Team)
Hybrid Senior System & Network Engineer (Project Team) Duties: Experience in designing, implementing and supporting switches, routers, and firewalls Experience designing network and security architectures Understanding and experience with working with , M65, SonicWALL, Ubiquiti, Meraki, or Cisco networking is a plus Experience and understanding in Network protocols and ports (TCP/IP, SSH, FTP, ICA, HTTPS,…
System Administrator Level 2 (Hybrid) – MSP
System Administrator Level 2 (Hybrid) – MSP Duties: Experience with network and firewalls Cisco, SonicWall, Meraki, Fortinet, AV, CFS, routing, switching, network access control systems Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Virtualization/cloud computing technologies, specifically VMware and performing P2Vs Troubleshoot network devices,…
IT System Administrator (Escalations Team) – MSP
IT System Administrator (Escalations Team) – MSP Experience: Great knowledge of Windows server design and implementation, VMware, Hyper-V, SAN, and LAN/WAN routing and switching Hands-on experience with designing, implementing, and supporting past and current Windows server platforms Experience with Exchange Server 2010 — 2019 Administration Office/Microsoft 365 and Azure Server implementation and management experience Experience with…
Tier 3 Senior System Engineer (Projects) Hybrid – MSP
Tier 3 Senior System Engineer (Projects) Hybrid – MSP Duties Experience working with Microsoft Azure and M365 cloud technologies and migrations to include Compute, Storage, Directory & Virtual Desktop Experience with a leading team of engineers on complex network infrastructure projects Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless,…
IT Junior System Administrator L1 – MSP
IT Junior System Administrator L1 – MSP Duties: Provide first-level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through the problem-solving process Utilize excellent customer service skills and exceed…
IT System Administrator Level 2 (Hybrid) MSP
IT System Administrator Level 2 (Hybrid) MSP Duties and Responsibilities: Supporting onboarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive Experience with working with Azure Virtual Desktops Experience working with the Cisco Unity VoIP system or any other Cisco products Deploy software, run updates, and maintain Android and Apple devices used in warehouse management…
IT System Administrator Level 2 (Hybrid) MSP
IT System Administrator Level 2 (Hybrid) MSP Duties and Responsibilities: Supporting onboarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive Experience with working with Azure Virtual Desktops Experience working with the Cisco Unity VoIP system or any other Cisco products Deploy software, run updates, and maintain Android and Apple devices used in warehouse management…
System Administrator Tier 2 – MSP (Hybrid)
System Administrator Tier 2 – MSP (Hybrid) Duties & Requirements: Experience with managing and maintaining Cloud and Virtualization technologies from any listed: VMware vSphere, Microsoft Hyper-V, Citrix , Azure, and AWS. Working with senior engineers regarding migrations, disaster recovery, and buildings out IT infrastructure Must be highly proficient with virtualization platforms including VMWare and/or Hyper-V…
Senior Project System Engineer (Partial WFH) – MSP
Senior Project System Engineer (Partial WFH) – MSP Duties: Design, implement, and administer Microsoft 365 and Azure cloud infrastructure Design, configure, manage, support, and troubleshoot VMware or other virtualization platforms Design, configure, manage, support, and troubleshoot remote desktop environments such as Citrix and Microsoft Remote Desktop Design, configure, manage, support, and troubleshoot disaster recovery platforms…
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