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Senior Technical Engineer – MSP
Why You’ll Love This Role You’ll lead complex IT infrastructure and cloud projects from scoping to deployment. You’ll mentor and guide a high-performing technical team—this is not a help desk role. You’ll work directly with clients and decision-makers, shaping modern IT environments. You’ll have support to pursue certifications, advanced training, and career advancement. What You’ll…
June 12, 2025
Senior System Engineer (MSP)
Senior System Engineer (MSP) Day to Day: Conduct M365 migrations and setups Handle complex software migrations including ERP upgrades and integrations with cloud software Execute server migrations on platforms like VMWare, HyperV, and Azure Manage SharePoint and Azure migrations and setups Configure VMWare servers and perform server migrations/setups Set up networks including firewalls, switches, and…
System Administrator / Projects Engineer | MSP
What You’ll Do: Execute infrastructure projects for SMB and mid-market clients, including server migrations, cloud implementations, and security upgrades Administer and support environments across Microsoft 365, Azure, VMware/Hyper-V, Active Directory, and Windows Server Work directly with clients to understand needs, scope solutions, and deliver results Provide Tier 2/3 support escalation when needed (light day-to-day support,…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of…
IT Senior Support Engineer (Consultative & Technical)
IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers up to 19 Knowledge of Citrix and VMware administration Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting,…
IT Support Specialist Tier 1.5 (MSP)
What You’ll Do Provide remote and onsite support for end users and IT environments Troubleshoot desktop, server, printing, and network connectivity issues Set up and support Windows workstations, mobile devices, and smart phones Assist with server and network support for small business clients Maintain accurate documentation and update ticketing system in real time Answer calls and respond to support…
IT System & Network Administrator (MSP)
Key Responsibilities: Network Management & On-Site Infrastructure Audits Conduct site audits to assess, document, and enhance client networks Configure, maintain, and troubleshoot firewalls, VLANs, wireless access points, switches, and routers Perform proactive maintenance and ensure alignment with internal standards Automation & AI-Enhanced Workflows Write and maintain scripts in PowerShell, Python, or equivalent to reduce manual workloads…
MSP Support Engineer (Level 2+)
MSP Support Engineer (Level 2+) Responsibilities Provide top-tier support through our service desk via phone, web portal, or email Troubleshoot and resolve Level 2+ technical issues (remote and onsite) Provision hardware, software, and accounts for new users Administer Active Directory, DNS/DHCP, O365, and file/print services Perform system maintenance, software installs, antivirus updates, and endpoint protection…
System Administrator/ IT Support Specialist
What You’ll Do: Administer and maintain Windows and Linux servers, Active Directory, and Office 365 Support and improve infrastructure for performance, reliability, and scalability Contribute to security, system backups, and disaster recovery efforts Assist with IT projects including system upgrades, integrations, and automation Provide Tier 1 and 2 technical support to reduce downtime and improve…
Senior System Administrator – MSP
Senior System Administrator – MSP What You’ll Be Doing Serve as a technical expert for Microsoft server and cloud-based environments. Design, deploy, and maintain server infrastructures (on-prem and cloud) for SMB clients. Troubleshoot and resolve escalated Tier 2 and 3 issues in both Windows and Office 365 ecosystems. Lead system upgrades, migrations, and complex deployments…
IT Support Engineer Tier 2.5 (MSP)
IT Support Engineer Tier 2.5 (MSP) Required Skills And Experience: 5+ years of experience in network/IT systems and troubleshooting. Proficiency in helpdesk/desktop support. Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams. Knowledge of Windows Server, Active Directory Management, Group Policy, etc. General understanding of TCPIP, DNS, DHCP, and RADIUS. Hands-on experience with virus, spyware,…
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
Operations Manager | MSP
What You’ll Do Oversee day-to-day operations across Service Delivery, Projects, NOC/SOC, and Account Management Ensure issues are resolved efficiently and SLA expectations are met in a 24/7/365 environment Lead project planning and implementation efforts across client environments Streamline workflows and optimize SOPs for maximum efficiency and client satisfaction Collaborate cross-functionally to align departments with company…
Systems Administrator Tier 2 | MSP
Key Responsibilities: Escalated support for Windows Server, Azure, M365, and networking-related issues. Troubleshoot directory services, cloud-based apps, email, and authentication problems. Manage change requests for firewall configs, VLANs, DNS, DHCP, and VPNs. Support and administer Azure Entra ID (formerly Azure AD), Intune, and VDI. Maintain VMware and Hyper-V environments. Configure Dell/SonicWall firewalls and manage Dell/NetGear/Aruba…
Client Technology Advisor (MSP)
What You’ll Do: As a Client Technology Advisor (MSP), you’ll become a trusted technical partner to our clients—owning the documentation, evaluation, and lifecycle management of their technology environments. You’ll play a critical role in identifying gaps, ensuring standardization, supporting roadmaps, and aligning IT strategy with business outcomes. Key Responsibilities: Document client environments using standardized discovery…
Senior System Engineer (MSP)
What You’ll Be Doing: Leading Microsoft 365 and Azure projects: Intune, SharePoint, Entra ID, Teams Phone, AVD, Exchange Online. Building and managing secure, scalable environments across M365 and Azure. Configuring, monitoring, and troubleshooting services like Defender XDR, Entra ID, and Intune MDM. Supporting infrastructure rollouts: firewalls, switches, wireless access points. Onboarding new clients: designing systems,…
System Engineer L2.5 (MSP)
What You’ll Be Doing: Handle Escalations: Troubleshoot and resolve Tier 2 issues across M365 workloads (Exchange Online, Intune, SharePoint, Teams, Entra ID, etc.) Client-Facing Support: Deliver high-touch, phone-based support to MSP clients—clear, helpful, and solution-driven. Environment Cleanup & Optimization: Identify root causes of recurring issues, propose long-term fixes, and help improve client environments. Mentor Tier…
Managed Service Provider – Senior Support Engineer
Managed Service Provider – Senior Support Engineer Experience: MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Active Directory and Group Policy creation O365/G-suite/Azure Migrations VMware and/or Hyper-V troubleshooting and implementation solutions P2V migration experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall; Ubiquiti) Routing, Switching and Firewalls, and other network appliances experience…
June 11, 2025
MSP – Support Engineer Level 3
MSP – Support Engineer Level 3 Experience: MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Server 2008/2008R2, Server 2012/2012R2, Server 2016, VMware, Hyper-V Exchange, SQL, Active Directory, DNS, File Server, Domain Controller Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory and Group Policy Azure deployments Active Directory and Group…
Senior Escalation Engineer/ Team Lead (MSP)
Senior Escalation Engineer/ Team Lead (MSP) Responsibilities: 70% Escalations 30% Leadership Lead a team of 4 systems engineers to provide advanced technical support, troubleshooting, and solution development for servers, infrastructure, and network issues. Lead Incident response and cybersecurity operations with SOC. Act as a point of escalation for complex technical problems, offering high-level expertise and…
June 9, 2025
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