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Technical Account Manager (TAM) – Hybrid Workplace
Technical Account Manager (TAM) – Hybrid Workplace Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all…
September 5, 2026
IT Support Engineer – Managed Service Provider
IT Support Engineer – Managed Service Provider Responsibilities: Provide technical support to clients via email, phone, and in-person (as needed) Perform system configurations, installations, and updates Troubleshoot hardware and software issues Manage and maintain M365 administration Monitor and manage firewalls Utilize ConnectWise and IT Glue to track and document client issues and resolutions Collaborate with…
Field Engineer T2 (Managed Services)
Field Engineer T2 (Managed Services) Job Responsibilities: Provide technical support to clients, including hardware and software troubleshooting Install and configure networking equipment, servers, and workstations Perform software updates and patches Monitor and maintain IT infrastructure for optimal performance Respond to client service requests in a timely and professional manner Document all work performed in our…
Hybrid Senior System Engineer L3 – MSP
Hybrid Senior System Engineer L3 – MSP Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers…
System Engineer (Escalation Team) – Managed Services
System Engineer (Escalation Team) – Managed Services Expectation: Diagnose and resolve a wide range of technical issues remotely or at client sites. Handle escalations/questions from the team, mentor junior techs, and lead training sessions. Liaise with vendors and other third parties to move issues toward completion. Coordinating and implementing client/server applications architecture. Detailed understanding of…
IT Sales Executive – Managed Services
IT Sales Executive – Managed Services Duties: Be an integral part of shaping the business development style of the company; assist in choosing the best tools and best practices and build out the managed services practice. Prospect for potential new SMB clients and turn sales pipeline into clients on SLAs. Leverage the existing sales pipeline…
Senior IT Project Manager (MSP Industry)
Senior IT Project Manager (MSP Industry) responsibilities: Manage the planning, execution, and delivery of technical projects related to business transformation initiatives Develop and maintain detailed project plans, including timelines, budgets, and resource allocation Collaborate with business stakeholders to ensure alignment of technical projects with business objectives Work with cross-functional teams to identify and mitigate project…
MSP Service Delivery Manager – Hybrid
MSP Service Delivery Manager – Hybrid Responsibilities: Help lead and prioritize the support team’s workload Act as resource to the rest of the team for rapid decisions and direction. Help to coordinate escalations. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team…
IT Support Specialist & IT Field Superhero (MSP)
IT Support Specialist & IT Field Superhero (MSP) Requirements: 4+ years in system administration 2+ years working for a Managed Service Provider REQUIRED) Experience managing a set of small to medium size business clients Configure and install various computer and Windows servers up to 19 Experience with O365 migrations Knowledge of Citrix and VMware administration Install…
September 4, 2026
IT Field Tech – Client Facing (MSP)
IT Field Tech – Client Facing (MSP) Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Ability to conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in…
Senior System Engineer & Team Lead (MSP)
Senior System Engineer & Team Lead (MSP) Responsibilities: Lead solution design, consultation, migrations, relocations, administration, and troubleshooting for SMB clients Lead Projects such as designing networks autonomously Complete server management/deployments Complete Azure build outs and migrations Complete O365 migrations from Exchange Senior System Engineer & Team Lead (MSP) Experience: Previous experience working for a Managed Service…
System Administrator Tier III- MSP
System Administrator Tier III- MSP Responsibilities: Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of commercial customers. Designing and…
IT System Administrator Level 2 (MSP)
IT System Administrator Level 2 (MSP) Responsibilities: Configure and install various computer and Windows servers Migrate O365/G-Suite/Servers Recommend solutions and services to C-levels Install and maintain approved security tools, policies, and follow procedures to implement Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers Install and integrate new server hardware and applications…
Systems Administrator- Remote & Onsite (MSP)
Systems Administrator- Remote & Onsite (MSP) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER** Excellent communication skills & professional demeanor Familiarity with LAN/WAN/VoIP technologies Knowledge of Microsoft Windows desktop, server operating systems and applications, Microsoft Exchange, Microsoft SQL Server Experience with Network equipment maintenance and…
System Administrator (MSP)
System Administrator (MSP): Experience in Tier II, administration, configuration, management and design of Windows Server-based corporate networks Experience with Exchange 2013/2016 Office 365 and Microsoft Azure experience Migration experience: Cloud & Hybrid Cloud migrations Familiarity with virtualization requirements, including VMWare Server maintenance and support, including MS Virtual Server Solutions System Administrator (MSP) Benefits: Salary $70,000-$80,000 (flexible…
IT System Engineer & Technical Advisor (MSP)
IT System Engineer & Technical Advisor (MSP) Requirements: 4+ years of experience working with Windows Server, Exchange Server, Active Directory, Office 365, Azure, VMWare/Hyper-V, Wireless Networks, and Firewalls (SonicWALL, WatchGuard, Cisco ASA) 3+ years of experience working in a consultative capacity Experience with presales and IT road mapping Ability to analyze client infrastructure and provide recommendations…
Senior System Administrator (MSP)
Senior System Administrator (MSP) Qualifications: 2+ years Managed Service Provider experience REQUIRED Advanced in Microsoft Azure Support Strong Microsoft 365, Teams, SharePoint experience. Strong Microsoft server and domain experience. Experienced with technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Virtualization technology experience with VMware Experience with Remote access…
System Engineer (Tier 3 Escalation – MSP)
System Engineer (Tier 3 Escalation – MSP) – Experience: Troubleshooting and deploying Windows 2012-2019 MS Office 365 administration with domain synchronization and migrations from G-suite and Exchange or other providers Working MANAGED SERVICE PROVIDER EXPERIENCE Active Directory and Group Policy creation Superior troubleshooting/diagnostic skills VMware and/or Hyper-V experience P2V migration experience Ticketing and R.M.M. experience…
IT Support Engineer Technician – MSP
IT Support Engineer Technician – MSP Experience: Install, configure, test, and maintain operating systems, application software, and system management tools Troubleshooting of modern networks including but not limited to TCP/IP, DNS, DHCP, switches, routers, firewalls, and wireless Experience working for a Managed Service Provider/tech experience 1-2 years of experience providing outstanding customer service via phone,…
IT Support Tier II (Escalation Engineer) – MSP
IT Support Tier II (Escalation Engineer) – MSP Monitoring/ Troubleshooting client backup systems Preparing Client workstations (builds and deployments) Make recommendations to clients Improve and maintain client network systems Act as an escalation point on the service desk Security Support IT Support Tier II (Escalation Engineer) – MSP 5+ years experience in engineering 3+ years…
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