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IT System Engineer (MSP)
IT System Engineer (MSP) Responsibilities: Act as the point of escalation for Tier 1 engineers. Coach Tier 1 engineers on technical decision making and ticket curation. Advocate for each customer problem by digging into the issue, keeping their business at the forefront of your troubleshooting process. Perform proactive and reactive Incident Response as a result…
October 18, 2026
IT Support Specialist Tier 1.5 (MSP)
IT Support Specialist Tier 1.5 (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
Tier III Tech Support (MSP)
Tier III Tech Support (MSP) Responsibilities: Configure and install various computer and Windows servers Migrate clients to O365 Configure servers Azure build outs, migrations, support SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure, maintain…
Senior System Engineer “Jack of All Trades” – MSP
Senior System Engineer “Jack of All Trades” Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of commercial…
Technical Recruiter- Source, Interview, Make Placements!
Technical Recruiter Description: Source candidates via Job ads, Indeed, Linked In ads, Zip Recruiter, etc Conduct interviews via phone & zoom Pitch candidates active jobs Work with Account Management team to identify Technical Recruiter Requirements: 1+ years of experience working for a recruiting firm Strong communication Extremely motivated Creative and innovative Technical Recruiter Benefits: We provide competitive…
IT Helpdesk Support (Junior Level) MSP
IT Helpdesk Support (Junior Level) MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support (Junior Level) MSP Requirements: 1+…
Helpdesk Support Level 3 – Partial Remote
Helpdesk Support Level 3 – Partial Remote Responsibilities: Working with System Engineers to assist with cloud migrations Providing first-line support and escalating support requests as appropriate Configuring, troubleshooting, and repairing network devices, servers, and computers Working with other members of the support team to ensure that service level agreements are met Assisting with projects such…
IT Project Engineer – Managed Services/ Hybrid
IT Project Engineer – Managed Services/ Hybrid Job Responsibilities: Collaborate with cross-functional teams to ensure successful project delivery, from planning to implementation. Work with CTO and Project Manager on Project based initiatives for clients Participate and Update Clients on Client Projects or Presentations Responsible for project scoping, meeting with clients and pitching solutions, conducting quarterly…
IT Field Engineer Tier 2 – MSP
IT Field Engineer Tier 2 – MSP Responsibilities: Provide expert technical support and guidance to clients in various environments. Manage, configure, and deploy Windows servers, including handling escalated tickets and setting up complex server environments. Perform on-site troubleshooting and repairs, including hardware fixes, delivery of peripherals, and other necessary adjustments when remote solutions are insufficient.…
October 17, 2026
System Administrator (ConnectWise)
System Administrator (ConnectWise) Responsibilities: Manage, maintain, and monitor client IT environments using ConnectWise Perform daily system checks and ensure all systems are up-to-date, secure, and running optimally Troubleshoot hardware or software issues quickly and efficiently Document all work performed, including issues, resolutions, and time tracking Create and maintain users, groups, and access permissions Monitor system…
System Administrator (ConnectWise)
System Administrator (ConnectWise) Responsibilities: Manage, maintain, and monitor client IT environments using ConnectWise Perform daily system checks and ensure all systems are up-to-date, secure, and running optimally Troubleshoot hardware or software issues quickly and efficiently Document all work performed, including issues, resolutions, and time tracking Create and maintain users, groups, and access permissions Monitor system…
MSP Help Desk Coordinator/ Dispatcher
MSP Help Desk Coordinator/ Dispatcher Responsibilities: A point of contact to the customer for all types of service requests. Pre-process service requests as they arrive through a phone call, email, manual entry, or direct customer input. Schedule internal and field technical resources via the ticketing system. Monitor resource schedules to ensure prompt time entry on service…
IT Sales Executive – Managed Service Provider
IT Sales Executive – Managed Service Provider Responsibilities: Identify, target, and secure new business opportunities through networking, cold calling, and referrals. Develop and maintain strong relationships with existing clients to ensure ongoing satisfaction and identify upsell opportunities. Understand client needs and present appropriate managed services and IT solutions, including cloud services, cybersecurity, networking, and data…
System Engineer “Jack of All Trades”
System Engineer “Jack of All Trades” Responsibilities: Deploy complex solutions involving a variety of technologies, including Exchange, VMWare and Windows Server. Build new network and server environments and perform physical to virtual conversions. Install physical network, server and desktop equipment for customers. Manage, maintain and upgrade existing servers, networks and desktops. Maintain healthy working relationships…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
Senior Service Desk Analyst (MSP)
Senior Service Desk Analyst (MSP) Responsibilities: Act as the primary contact for user support via telephone, email, and in-person interactions Provide remote and collaborative support to clients for issue resolution. Evaluate, prioritize, and troubleshoot requests related to networks, devices, software, and peripherals Ensure precise ticket tracking and comprehensive system documentation. Independently resolve service tickets, showcasing…
System Engineer L3/ Client Discovery
System Engineer L3/ Client Discovery Responsibilities: Provide clients with technical expertise pertaining to networking, mobility, virtualization, security, and cloud-based solutions. Evaluate, recommend, and execute new technologies. Update existing infrastructure to ensure optimal network performance, security, and availability. Develop IT strategies to ensure the networking, compute, and storage infrastructure meets current and future requirements based on…
System Administrator Tier 2 (MSP)
System Administrator Tier 2 (MSP) Qualifications: 2+ years MSP experience REQUIRED Server OS and associated technologies experience – (Server 2008 +, Exchange 2010+, Active Directory, Group Policy, etc.) Strong understanding of DNS and how it affects network and servers Experience with Office 365 migrations, troubleshooting and setup Network administration and configuration (Sophos, Palo Alto, Fortinet,…
Systems Engineer – Hybrid Workplace
Systems Engineer – Hybrid Workplace Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, M365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain remote monitoring…
October 16, 2026
IT Solutions Architect – MSP
IT Solutions Architect – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide recommendations…
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