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MSP System Administrator Level II – Hybrid
MSP System Administrator Level II – Hybrid Responsibilities: Provide technical support and guidance to our clients Manage and maintain Windows servers, handle escalated tickets, set up complex environments Assist with cloud migrations, security initiates, and automation MSP System Administrator Level II – Hybrid Requirements: Professional MSP (Managed Service Provider) Experience Experience with Windows Server deployment…
February 9, 2026
IT Desktop Engineer – MSP Escalated IT Support
IT Desktop Engineer – MSP Escalated IT Support: IT support relating to technical issues involving Microsoft’s core business applications Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc. Azure cloud experience. Minimum Azure AD administration, preferable Azure VM administration. Ability to configure and troubleshoot network equipment including…
Customer Relationship Manager (MSP Division)
Customer Relationship Manager (MSP Division) Responsibilities: Identify potential new opportunities to propose to existing clients per client needs Primary interface with client in delivery of contracted services Address client inquiries, resolve issues, and obtain client feedback proactively Review and drive completion of open service tickets, being worked across teams Escalate billing issues on behalf of…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities: (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
Sales & Business Development Executive (MSP) – Houston, TX (Hybrid)
Houston, Texas 77035 – Hybrid Initial onsite training for the first few weeks Long-term breakdown: 60% onsite (client sales or office) / 40% remote Compensation: Base Salary: $80,000 – $100,000 Uncapped Commission Structure: Recurring Revenue: Earn a one-time bonus equal to the recurring revenue generated (e.g., $10K in recurring revenue = $10K bonus). Project Sales:…
February 8, 2026
IT Sales Executive – Managed Services
IT Sales Executive – Managed Services Duties: Be an integral part of shaping the business development style of the company; assist in choosing the best tools and best practices and build out the managed services practice. Prospect for potential new SMB clients and turn sales pipeline into clients on SLAs. Leverage the existing sales pipeline…
Account Executive – IT Sales/MSP
Account Executive – IT Sales/MSP Job Responsibilities: Identify and develop new business opportunities by understanding client needs and offering appropriate IT services and solutions. Conduct thorough needs analysis and technical assessments to propose customized IT solutions. Present and demonstrate our IT services and products to potential clients. Develop and deliver compelling sales presentations and proposals.…
Technical Account Manager (TAM) – Client Visits/Remote
Technical Account Manager (TAM) – Client Visits/Remote Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all…
Systems Engineer – Hybrid Workplace
Systems Engineer – Hybrid Workplace Responsibilities: Execute server, cloud, and system setup/configurations assigned Administer and support client workstations, Windows servers, and other network infrastructure such as switches, firewalls, WAP’s, VPN, printers, and more Handle escalations from Service Desk as required Provide timely updates to clients and internal teams regarding project status Build & Administration of…
Senior Systems Administrator T3 (Hybrid Workplace)
Senior Systems Administrator T3 (Hybrid Workplace) Duties: Work with the team to provide server administration Work with customers on best practices, advanced troubleshooting, and future systems designs. Support projects to implement, upgrade and support hardware/software systems Experience with virtualization/cloud computing technologies with VMware or performing P2V Experience in working with firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet,…
Senior IT Project Engineer – MSP
Senior IT Project Engineer – MSP Responsibilities: Lead the implementation of infrastructure projects, including Windows Servers, Active Directory, VMware, Hyper-V, Azure, Citrix, Dell, HP, and ConnectWise solutions. Design and deliver customized IT solutions based on client requirements. Configure, deploy, and optimize hardware and software components for seamless integration. Perform testing, quality assurance, and documentation throughout…
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred…
February 7, 2026
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
IT Support Specialist Tier 2.5 (MSP)
IT Support Specialist Tier 2.5 (MSP) Responsibilities: Provide remote and onsite level 2/3 server support and system/network administration. Execute project work including network and server upgrades. Conduct system/network diagnostics, repairs, and optimizations. Install, configure, and deploy Microsoft Windows workstations and servers. Set up switches, routers, firewalls, and wireless access points. Troubleshoot TCP/IP subnetting and Internet…
Service Desk Analyst – Hybrid
Service Desk Analyst – Hybrid Responsibilities: Provide professional and friendly support consistently via telephone, email, chat and remote connections. Create and manage tracking tickets according to Service Desk standard operating procedures. Triage, diagnose, and resolve computer hardware and software issues. Execute standard escalation procedures based on issue priority. Coordinate the installation of hardware and software…
Hybrid Field Technician- MSP
Field Technician – MSP Duties: Provide excellent service and support to end-users onsite at customer locations. Perform work on servers as required to resolve user facing tickets Work within server room environments for purposes of documentation, troubleshooting, and assisting engineers remotely. Work with vendors & partners concerning products and service issues. Field Technician – MSP…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
February 4, 2026
System Administrator 2.5 – Managed Service Provider
System Administrator 2.5 – Managed Service Provider Experience/Duties: Network Administration: •Provide desktop and server support at hardware, operating system and application levels. •Get involved on supporting all portfolio of services (Hosted VoIP, Hosted Exchange, Document management and print management solutions, Security services, etc.) •Administration of different backup platforms and troubleshooting issues, including Datto, Symantec, Windows,…
Hybrid Project Engineer
Hybrid Project Engineer Responsibilities: Develop a reusable repository of SOPs, tools, work objects, best practices, project development Delivery standards, though leadership and frameworks for efficient execution of IT Service Delivery MS Hyper-V or Azure deployments MS Office 365 migrations Support and administration of MS Windows Server solutions (Active Directory, Group Policy, PowerShell, etc.) Implement and…
Senior Network Engineer – Managed Services
Senior Network Engineer – Managed Services Responsibilities: Diagnose and resolve network issues, from minor to major. Set up network components like firewalls, switches, access points, and assist with hardware installations such as monitors and printers. Install firmware and software updates based on client specifications. Keep all documentation up to date, including changes and new processes,…
February 2, 2026
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