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Senior System Administrator (MSP – Hybrid)
Responsibilities: Manage and maintain client environments: servers, cloud platforms, networks, and endpoints Lead infrastructure projects (e.g., Microsoft 365 migrations, firewall deployments) Collaborate on large-scale implementations and escalated troubleshooting Support Windows Server environments, Active Directory, Group Policy, DNS/DHCP Configure and manage SonicWall, Meraki, VPNs, and switching hardware Participate in client meetings to provide technical input and…
June 4, 2025
MSP – Level 1 Engineer
MSP – Level 1 Engineer Requirements: Previous MSP experience is REQUIRED Experience working in a hands-on IT Support environment. Solid understanding of basic networking fundamentals (routing, NAT, DNS) Understanding of core concepts around Microsoft 365 Enterprise E5 & Azure Windows Virtual Desktop experience or Microsoft Remote Desktop Services recommended Have experience with PSA and RMM…
June 3, 2025
Senior System Engineer – Managed Services
Senior System Engineer – Managed Services Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, M365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain remote…
May 30, 2025
Service Desk Manager – MSP (Hybrid/Remote)
What You’ll Do Lead a team of 8–10 Service Desk technicians Oversee daily support operations, including KPIs, ticket flow, and client satisfaction Develop and manage technician onboarding and training programs Work closely with a Service Coordinator to ensure scheduling efficiency and SLA alignment Partner with senior engineers and leadership on escalations, quality assurance, and service…
May 27, 2025
IT Helpdesk Support Technician – MSP
IT Helpdesk Support Technician – MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Technician – MSP Requirements: 1+ year…
May 26, 2025
Managed Service Provider – Technical Account Manager
Managed Service Provider – Technical Account Manager Experience: 2 or more years of Experience working with a Managed Services Provider (MSP) Assist with the client onboarding process Have the ability to manage 25+ clients and conduct quarterly business reviews Staying in scope and interfacing with client and internal sales team when scope changes Provide accurate,…
May 25, 2025
Managed Service Provider – Systems Engineer L3
Managed Service Provider – Systems Engineer L3 Responsibilities: Projects, deployments, and onboarding new clients Designing solutions, network assessments Serving as an Escalation Point Support Windows, VMware, O365, Cisco Will be one of the Project and Support Team of Engineers in the office and responsible for the highest level Escalations for backend infrastructure (Windows Server, VMware,…
Help Desk Manager (MSP)
Help Desk Manager (MSP) Responsibilities Oversee IT service delivery to ensure alignment with SLAs and client expectations Monitor ticket flow, escalations, and compliance using Autotask PSA Audit tickets for quality, accuracy, and resolution efficiency Analyze overdue tickets to identify patterns and collaborate on resolutions Address billing disputes, review time entries, and coordinate with clients and…
May 23, 2025
Help Desk Technician Level 2 (Window/Mac)
Help Desk Technician Level 2 (Window/Mac) Responsibilities: Troubleshoot Windows 10/11 issues, user profiles, printer problems, and system performance Support macOS deployments using JAMF or FileWave Manage Active Directory, Group Policy, Azure Entra ID, and Microsoft 365 environments Handle DNS, DHCP, VPN, and remote desktop solutions Document fixes and update internal SOPs and tickets Collaborate with…
Outside Sales Executive – IT Services (MSP)
Job Title: Outside Sales Executive – IT Services (MSP)Location: Richardson, TX (In-office with local travel)Compensation: $75,000–$85,000 base + uncapped commissionType: Full-Time | Monday–Friday | 8 AM–5 PM What You’ll Do Prospect and build relationships with business owners and executives Manage the full sales cycle—from outreach to close Attend in-person meetings, events, and networking opportunities Present…
IT Support Engineer Tier 2 (MSP)
IT Support Engineer Tier 2 (MSP) Key Responsibilities: Diagnose, troubleshoot, and resolve technical issues for clients, ensuring detailed documentation. Provide prompt remote support and troubleshooting via phone, email, and chat. Assist with onboarding new clients and performing onsite installations. Manage and troubleshoot Windows Server environments, including Active Directory and Group Policy Objects (GPO). Oversee backup…
IT System Administrator (White Glove Service)
IT System Administrator (White Glove Service) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 2+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER TO BE CONSIDERED*** 6+ years of hands on IT experience Provide onsite user support at client sites Provide escalation support for Remote Help Desk Technicians Consultative, solutions-oriented experience Experience in Tier…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT Support Engineer (MSP) – Tier 2
What You’ll Do Troubleshoot and resolve Microsoft 365, Active Directory, and basic network issues Support Windows Server environments, including basic PowerShell, AD Connect, and Group Policy Diagnose and fix DNS, DHCP, VPN, and MFA issues Keep printers, scanners, and VOIP systems running smoothly Deploy and configure new workstations, migrate data, and manage licenses Collaborate with…
IT Systems Administrator Tier 2.5 (MSP)
IT Systems Administrator Tier 2.5 (MSP) Skills And Experience: 5 plus years of experience in network / IT systems and troubleshooting steps Experience with helpdesk/desktop support Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams Experience with Windows Server, Active Directory Management, Group Policy, Etc. A general understanding of TCPIP, DNS, DHCP, and RADIUS Hands-on…
IT System Administrator – MSP
IT System Administrator – MSP Responsibilities: Serve as a primary contact on client support agreements Set up and install new end user devices, servers and network equipment Administer, manage, support and maintain Windows Desktops, Servers, Microsoft 365 and Azure Support Virtualization technologies VMware, HyperV, Azure Virtual Machines Support Network equipment (SonicWall, Fordinet, Cisco) IT System…
Sales Engineer (100% Designing – No Implementation)
Sales Engineer (100% Designing – No Implementation) Responsibilities: Engage with clients to gather requirements and understand their business challenges. Design comprehensive IT solutions that encompass network, infrastructure, security, and application components. Produce detailed technical documentation and schematic diagrams to illustrate design concepts. Conduct technical evaluations and provide recommendations to enhance client IT environments. Keep abreast…
Presales Solutions Engineer (Architect)
Presales Solutions Engineer (Architect) Responsibilities: Collaborate with clients to understand their business requirements and translate them into effective IT solutions. Design end-to-end IT architecture, including network, infrastructure, security, and application components. Develop comprehensive documentation and detailed diagrams to communicate design specifications to clients and internal teams. Conduct technical assessments and provide strategic recommendations for IT…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Requirements: Prefers NAble, NCentral, ConnectWise experience Windows 2012, 2016 and newer AD User management, backup/restore and patching Azure AD User management, OneDrive and SharePoint user support Basic administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Office 365 Suite, GSuite is…
IT Senior Engineer “Jack of all Trades”
IT Senior Engineer “Jack of all Trades” Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement…
May 22, 2025
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