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IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred…
February 7, 2026
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
IT Support Specialist Tier 2.5 (MSP)
IT Support Specialist Tier 2.5 (MSP) Responsibilities: Provide remote and onsite level 2/3 server support and system/network administration. Execute project work including network and server upgrades. Conduct system/network diagnostics, repairs, and optimizations. Install, configure, and deploy Microsoft Windows workstations and servers. Set up switches, routers, firewalls, and wireless access points. Troubleshoot TCP/IP subnetting and Internet…
Mid-Level System Engineer L2/L2.5 (MSP)
Mid-Level System Engineer L2/L2.5 (MSP) Responsibilities: Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows Systems Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network, or anywhere in between MS Office 365 administration…
System Administrator (Mid-level Escalations) – MSP
System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams experience…
IT Senior System Engineer (Configuration Team) MSP
IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
Hybrid IT Senior System Engineer (Level 3) – MSP
What Does A Hybrid IT Senior System Engineer (Level 3) – MSP DO: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN…
System Administrator & Junior System Engineer – MSP
System Administrator & Junior System Engineer – MSP Qualifications: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Windows 10 OS and MAC OS experience SharePoint Administration experience Install and integrate…
Service Desk Analyst – Hybrid
Service Desk Analyst – Hybrid Responsibilities: Provide professional and friendly support consistently via telephone, email, chat and remote connections. Create and manage tracking tickets according to Service Desk standard operating procedures. Triage, diagnose, and resolve computer hardware and software issues. Execute standard escalation procedures based on issue priority. Coordinate the installation of hardware and software…
Mid-Level System Engineer (Hybrid) MSP
Mid-Level System Engineer (Hybrid) MSP Duties & Experience: Configuring and troubleshooting issues related to the following technologies (and many more): Windows Server, DNS, DHCP, VPN Hands-on experience working any of the following: VMWare servers, Printers on Terminal/Citrix servers Extensive experience working with Windows OS and Windows Server 2008-2019 Installing and maintaining approved security tools and…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
IT Senior Systems Engineer (Hybrid) – MSP
IT Senior Systems Engineer (Hybrid) – MSP Duties: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN and WAN infrastructure, particularly around…
IT System Administrator (L2) – MSP
IT System Administrator (L2) – MSP Responsibilities: Configure, install, and troubleshoot a range of IT systems, including but not limited to Microsoft 365 and Azure, VOIP, firewalls (Watchguard, Fortinet, SonicWall), network switching, SD-WAN/LAN, BDR services, Windows Server, EDR and MFA applications, MS Office applications, and structured cabling. Conduct on-site visits as needed for installation, troubleshooting,…
Hybrid Field Technician- MSP
Field Technician – MSP Duties: Provide excellent service and support to end-users onsite at customer locations. Perform work on servers as required to resolve user facing tickets Work within server room environments for purposes of documentation, troubleshooting, and assisting engineers remotely. Work with vendors & partners concerning products and service issues. Field Technician – MSP…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
February 6, 2026
Help Desk Manager (Hybrid) – MSP
Help Desk Manager (Hybrid) – MSP Requirements: Develop daily, weekly and monthly reports on help desk team’s productivity Ensure customer service is timely and accurate on a daily basis Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Duties: Experience with network and firewalls Cisco, SonicWall, Meraki, Fortinet, AV, CFS, routing, switching, network access control systems Knowledgeable in Citrix and VMware migrations and deployments Virtualization/cloud computing technologies, specifically VMware and performing P2Vs Understanding and supporting 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
System Engineer (Hybrid) MSP
System Engineer (Hybrid) MSP Requirements: Ability to handle Microsoft Exchange and M365 configurations and maintenance tasks. 2+ years of experience with ConnectWise Ticketing System and ConnectWise Automate Knowledge and experience working with Azure Virtual Machines, Networks, Azure Site Recovery, Azure Backup and Storage, Application Be well-versed with antivirus solutions like Webroot and SentinelOne Provide technical…
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