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IT Escalation Support Specialist – MSP
IT Escalation Support Specialist – MSP Duties: Provide excellent service and support to end-users remotely and onsite at customer locations. Act as an escalation point for lower-level technicians Work on backend Systems Administration Assist in projects on an as-needed basis to modernize customer infrastructures Perform work on servers as required to resolve user-facing tickets Extensive…
July 15, 2026
MSP System Administrator – Tier 2
MSP System Administrator – Tier 2 Technical Proficiencies: MSP experience required for consideration Knowledge/ Experience with Office 365 Knowledge/ Experience with Active Directory Knowledge/ Experience with DNS Knowledge/ Experience with DHCP ConnectWise Experience preferable (Not required) Configure and install various computer and Windows servers Integrate new server hardware and applications under the supervision of a…
MSP – Help Desk Engineer
MSP – Help Desk Engineer Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP IT Managed…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
Technology Alignment Manager (TAM) MSP
Technology Alignment Manager (TAM) MSP Duties: Own and manage the end-to-end portfolio of clients’ post-sales Conduct weekly, monthly, and quarterly client engagements (remote and onsite) to improve client care Coordinate product fulfillment requests between clients and the procurement team Act as the primary point of contact for clients’ inquiries as it relates to billing, services,…
Junior System Administrator (Hybrid) MSP
Junior System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
MSP System Administrator
MSP System Administrator Desired Requirements: Experience working for a Managed Service Provider REQUIRED Server Hardware – Raid, iDrac/iLO/OOBM Administration and troubleshooting of Hyper-, VMware, or Citrix Windows Server Roles – AD/DNS/DHCP/IIS/GPO deployment Office 365, Intune, and Microsoft Azure (App Setup, Conditional Access Policies, Security) Implementation and Administration Backup Implementation and Management – Veeam or Equivalent…
Systems Engineer L3 (Hybrid) – MSP
Systems Engineer L3 (Hybrid) – MSP – Duties: Strong experience with Cloud technologies, particularly Azure Proficiency in Virtualization technologies, with a focus on VMware Solid expertise in supporting Windows Server environments, including Active Directory (AD) and Group Policy Objects (GPO) Familiarity with concepts, configuration, and troubleshooting of firewalls, specifically SonicWall Experience managing and troubleshooting Exchange…
IT Senior System Engineer (Hybrid) – MSP
IT Senior System Engineer (Hybrid) – MSP Duties & Requirements: Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience providing customer service on-site and remotely to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks…
(Hybrid) IT Senior System Engineer – MSP
(Hybrid) IT Senior System Engineer – MSP Experience: Azure deployments and migration experience Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs,…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Extensive experience with installing, configuring, testing, and maintaining operating systems, application software, and system management tools Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure…
Project Engineer/System Engineer (Hybrid) MSP
Project Engineer/System Engineer (Hybrid) MSP Requirements: Extensive experience building cloud foundations for delivering infrastructure Experience configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers) Assist in conducting analyses of new technologies and recommendations for system configurations and network design Strong understanding of VoIP (systems, setup, call flow, troubleshooting, etc.) Knowledge…
IT Support Engineer – MSP
IT Support Engineer – MSP Experience: Experience troubleshooting/administrating O365 environments, primarily for SMBs Must have experience with an MSP-oriented RMM tool – (ConnectWise and Datto) Experience working in an SLA-driven environment and ticket crusher Must be able to appropriately document your work (IT Glue and ConnectWise) Proficient with router, firewall, switch, and access point configuration/management…
System Administrator – MSP
What You’ll Do: Maintain and improve IT systems, networks, endpoints, printers, and peripheral hardware Provide timely, professional support both on-site and remotely Administer Microsoft 365, Active Directory, MFA, and endpoint protection solutions Support and secure telecommunications and remote access systems Monitor system health and performance, proactively addressing issues Manage access controls, user accounts, and permissions…
Senior System Engineer | MSP
Senior System Engineer | MSP Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Implement and support Microsoft-related technologies such as Windows Server, Office 365, and SharePoint. Deploy and maintain remote access solutions including VPN and Microsoft Intune. Support WAN/LAN infrastructure, firewalls, routers, and security appliances. Maintain monitoring…
Mid-Level System Administrator (Hybrid) MSP
Mid-Level System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
IT Support Engineer L2 – Cloud Focus (MSP)
🔧 What You’ll Do Handle Level 2 escalations across desktop, server, M365, and networking environments Assist with and lead portions of cloud-first deployments (primarily Microsoft stack) Configure, support, and maintain systems: Windows Server, Azure AD, M365, Exchange, and Outlook Troubleshoot basic firewall and network issues (FortiGate, Meraki, etc.) Support BCDR tools like Datto, Carbonite, and…
System Administrator “Jack of All Trades” (MSP)
System Administrator “Jack of All Trades” (MSP) Responsibilities: Deploy infrastructure solutions involving Exchange, VMware, Windows Server, and other technologies. Build and upgrade network and server environments, including physical-to-virtual (P2V) conversions. Install and configure network, server, and desktop equipment at client sites. Manage and maintain servers, networks, and desktops across multiple clients. Maintain strong client relationships…
Senior Escalation Engineer/ Team Lead (MSP)
Senior Escalation Engineer/ Team Lead (MSP) Responsibilities: 70% Escalations 30% Leadership Lead a team of 4 systems engineers to provide advanced technical support, troubleshooting, and solution development for servers, infrastructure, and network issues. Lead Incident response and cybersecurity operations with SOC. Act as a point of escalation for complex technical problems, offering high-level expertise and…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
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