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IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Tier 1.5 (Partial…
March 26, 2026
IT System Administrator Tier III
IT System Administrator Tier III Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Hyper-V Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Administer hosted and cloud solutions for customers using technologies…
Technical Account Manager – MSP (Hospitality Industry)
Technical Account Manager – MSP (Hospitality Industry) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal…
NOC/RMM Specialist (Managed Service Provider)
NOC/RMM Specialist (Managed Service Provider) Responsibilities: The NOC Technician provides back office support of the technical services team and clients by providing support and development of the remote monitoring and management (RMM) tool The NOC Technician works closely with the Technical Account Management team and the Chief Technology Officer to develop and maintain the standard…
Systems Administrator- Windows Server (MSP)
Systems Administrator- Windows Server (MSP) Job Requirements: Experience servicing and supporting SMB networks/products Consultative, solutions-oriented experience Excellent communication skills & professional demeanor Familiarity with LAN/WAN/VoIP technologies Knowledge of Microsoft Windows desktop, server operating systems and applications, Microsoft Exchange, Microsoft SQL Server Level II IT support of Cloud, Servers and Desktops for both SMBs Windows Server, Active…
MSP System Engineer (Partial Remote)
MSP System Engineer (Partial Remote) Requirements: Azure/AWS migration experience VMware, Hyper-V, Citrix Virtualization skills Networking experience (Cisco and SonicWall). Proficient with the Microsoft Office Suite of products Proficient with router, firewall, switch, and access point configuration and management. Strong technical experience with Hyper-V, Firewalls, Microsoft Server MSP System Engineer (Partial Remote) Benefits: Salary $100,000- $120,000…
IT Support Technician Tier 1 (MSP)
IT Support Technician Tier 1 (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
IT Senior System Engineer (Configuration Team) MSP
IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)…
IT System Engineer (Professional Services Team)
IT System Engineer (Professional Services Team) Responsibilities: Configure and install various computer and Windows servers Migrate O365 & G-Suite Configure virtual servers via AWS/Azure Deploying and configuring Meraki switches, wireless, and routers Windows Server and Hyper-V migrations and setups Cisco DUO or similar MFA configurations and deployment for O365, AD, and Azure AD Design, configure, maintain…
IT System Engineer (Partial Remote)- MSP
IT System Engineer (Partial Remote)- MSP Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Responsible for new client onboardings, client management, and alignment to industry best practices Spin up and deploy Windows Servers Focus…
IT Support Technician (ConnectWise)
IT Support Technician (ConnectWise) Responsibilities: Troubleshoot, repair, and configure core computer network components Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Maintain daily performance of computer systems Respond to incoming technical support tickets from our clients using ConnectWise Work with the team to ensure tickets assigned…
System Administrator (Mid-level Escalations) – MSP
System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams experience…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
Mid-Level System Engineer (Hybrid) MSP
Mid-Level System Engineer (Hybrid) MSP Duties & Experience: Configuring and troubleshooting issues related to the following technologies (and many more): Windows Server, DNS, DHCP, VPN Hands-on experience working any of the following: VMWare servers, Printers on Terminal/Citrix servers Extensive experience working with Windows OS and Windows Server 2008-2019 Installing and maintaining approved security tools and…
Hybrid IT Senior System Engineer (Level 3) – MSP
What Does A Hybrid IT Senior System Engineer (Level 3) – MSP DO: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN…
IT System Administrator (L2) – MSP
IT System Administrator (L2) – MSP Responsibilities: Configure, install, and troubleshoot a range of IT systems, including but not limited to Microsoft 365 and Azure, VOIP, firewalls (Watchguard, Fortinet, SonicWall), network switching, SD-WAN/LAN, BDR services, Windows Server, EDR and MFA applications, MS Office applications, and structured cabling. Conduct on-site visits as needed for installation, troubleshooting,…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
Mid-Level System Engineer L2/L2.5 (MSP)
Mid-Level System Engineer L2/L2.5 (MSP) Responsibilities: Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows Systems Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network, or anywhere in between MS Office 365 administration…
IT Senior Systems Engineer (Hybrid) – MSP
IT Senior Systems Engineer (Hybrid) – MSP Duties: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN and WAN infrastructure, particularly around…
System Administrator & Junior System Engineer – MSP
System Administrator & Junior System Engineer – MSP Qualifications: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Windows 10 OS and MAC OS experience SharePoint Administration experience Install and integrate…
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