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IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
August 6, 2026
IT Helpdesk Technician Tier 1.5 (Quick Advancement!)
IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Helpdesk Technician Tier 1.5…
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Tier 1.5 (Partial…
IT Project Manager (MSP)
IT Project Manager (MSP) Responsibilities: Serve as a leader on the team and assist junior technicians Serve as a consultant to client by recommending, architecting and implementing solutions custom to each client Complete projects such as O365 migrations Configure and support firewall configurations Support cloud set up, configurations, design, and support.• Extreme Proficiency Microsoft Active Directory…
IT Project Engineer (MSP) – Partial Remote
IT Project Engineer (MSP) – Partial Remote Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Responsible for new client onboardings, client management, and alignment to industry best practices Spin up and deploy Windows Servers…
IT Support Specialist Tier II (MSP)
IT Support Specialist Tier II (MSP): 2+ years Managed Service Provider experience REQUIRED Experience in administration, configuration, management and design of Windows Server-based networks Experience with Exchange 2013/2016 Office 365 and Microsoft Azure experience (administration and assisting with migrations) Virtualization technology experience with VMware or HyperV (P2V migrations, troubleshooting, administration) Server maintenance and support, including…
IT Service Desk Support (MSP)
IT Service Desk Support (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
IT Solutions Architect (Azure) – MSP
IT Solutions Architect (Azure) – MSP Responsibilities: Collaborate with the sales team to understand client needs and develop tailored solutions that leverage Microsoft Azure and other cutting-edge technologies. Conduct analysis of client infrastructure, applications, and business processes to architect effective and scalable solutions. Design system architectures, create solution blueprints, and produce detailed technical documentation. Provide recommendations…
IT Senior Engineer- MSP (Local WFH)
IT Senior Engineer- MSP (Local WFH) Responsibilities: Configure and install various computer and Windows servers Migrate O365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement Design, configure,…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
Mid-Level System Admin (Level 2) MSP
Mid-Level System Admin (Level 2) MSP Duties and Requirements: Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems Advanced technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Advanced access solution implementation and support: VPN,…
Senior System Engineer (L3) MSP
Senior System Engineer (L3) MSP Duties & Responsibilities: Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SAN’s) O365 migration experience Support both AWS/Azure infrastructures Virtualization via Hyper-V or VMware Remote access solutions: VPN, Terminal Services, and Citrix Networking experience with Cisco…
IT Project Engineer 2.5 – MSP
IT Project Engineer 2.5 – MSP Requirements: Lead the implementation of projects and solutions, primarily focusing on Windows servers, Active Directory, VMWare, Citrix, Hyper-V, Dell, HP, Azure, and ConnectWise. Implementation of Virtualization technologies (VMWare and Hyper-V). Collaborate with clients to gather requirements, design customized solutions, and develop implementation plans. Configure, deploy, and optimize hardware and…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
Technology Alignment Manager – MSP (Hands-On Experience)
Technology Alignment Manager – MSP (Hands-On Experience) Duties: Serve as the trusted technology advisor for our clients, responsible for defining and executing overall IT Strategy Experience performing IT Risk planning and management strategies within client environments to help reduce overall risk Create proposals and quotes based on client needs and requirements Technical support of networking…
IT System Administrator (Local WFH)- MSP
IT System Administrator (Local WFH)- MSP Duties: Proven experience in IT support with a focus on the areas mentioned above Strong understanding of desktop operating systems, both Windows and Mac Experience with O365, ConnectWise, and Active Directory functionalities Knowledge of backup solutions and troubleshooting remote desktop services and VPN. Proficiency in core network components and…
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