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IT Support Specialist Tier II (MSP)
Key Responsibilities Provide Tier 2 support for servers, networking equipment, desktop systems, and software Configure, manage, and troubleshoot firewalls, switches, and access points (Fortinet, Cisco, SonicWall, Ubiquiti, Juniper) Support and administer Microsoft Office 365 and RingCentral VOIP environments Serve as a reliable technical point of contact for client-facing issues Document all work in a structured…
July 1, 2026
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT Support Engineer (MSP) – Tier 2
What You’ll Do Troubleshoot and resolve Microsoft 365, Active Directory, and basic network issues Support Windows Server environments, including basic PowerShell, AD Connect, and Group Policy Diagnose and fix DNS, DHCP, VPN, and MFA issues Keep printers, scanners, and VOIP systems running smoothly Deploy and configure new workstations, migrate data, and manage licenses Collaborate with…
Outside Sales Executive – IT Services (MSP)
Job Title: Outside Sales Executive – IT Services (MSP)Location: Richardson, TX (In-office with local travel)Compensation: $75,000–$85,000 base + uncapped commissionType: Full-Time | Monday–Friday | 8 AM–5 PM What You’ll Do Prospect and build relationships with business owners and executives Manage the full sales cycle—from outreach to close Attend in-person meetings, events, and networking opportunities Present…
IT System Administrator (White Glove Service)
IT System Administrator (White Glove Service) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 2+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER TO BE CONSIDERED*** 6+ years of hands on IT experience Provide onsite user support at client sites Provide escalation support for Remote Help Desk Technicians Consultative, solutions-oriented experience Experience in Tier…
IT Senior Support Engineer (Consultative & Technical)
IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers up to 19 Knowledge of Citrix and VMware administration Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting,…
IT Support Specialist Tier 1.5 (MSP)
What You’ll Do Provide remote and onsite support for end users and IT environments Troubleshoot desktop, server, printing, and network connectivity issues Set up and support Windows workstations, mobile devices, and smart phones Assist with server and network support for small business clients Maintain accurate documentation and update ticketing system in real time Answer calls and respond to support…
IT System & Network Administrator (MSP)
Key Responsibilities: Network Management & On-Site Infrastructure Audits Conduct site audits to assess, document, and enhance client networks Configure, maintain, and troubleshoot firewalls, VLANs, wireless access points, switches, and routers Perform proactive maintenance and ensure alignment with internal standards Automation & AI-Enhanced Workflows Write and maintain scripts in PowerShell, Python, or equivalent to reduce manual workloads…
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
IT Senior Support Engineer (Consultative & Technical)
IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers up to 19 Knowledge of Citrix and VMware administration Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting,…
IT System Administrator (MSP) – Remote & Onsite Support
IT System Administrator (MSP) – Remote & Onsite Support Requirements/ Responsibilities: 2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Configure and install various computer and Windows servers Office 365 and Microsoft Azure experience Migrate O365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Support, configure, and…
IT Project Manager (MSP)
IT Project Manager (MSP) Responsibilities: Creates processes, timelines, and tools to help and assist client’s project management Prepares and documents project deliverables in an organized, profitable, and timely process Ensures projects are documented and delivered within set timelines, within budget and s Outline and plan engineering related projects and presentations Serve as the first point of…
System Administrator (MSP)
System Administrator (MSP) Responsibilities: Handle Level 2 remote + onsite support (Mac & Windows) Troubleshoot hardware, M365, GSuite, networking, printing, and VOIP issues Deploy new workstations, configure cloud services, assist with projects Communicate clearly with clients and work independently with minimal hand-holding Document fixes to improve resolution times System Administrator (MSP) Requirements: MSP experience required Experience supporting…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Level 2 Service Desk Engineer – Hybrid
What You’ll Do: Respond to support requests and troubleshoot end-user issues remotely Troubleshoot hardware, networks, and desktop environments Install, update, and maintain operating systems, applications, and antivirus tools Support Windows 10 and Server environments (2012/2016/2019) Manage Active Directory and assist with Microsoft 365 or Google Workspace environments Partner with senior engineers to resolve more advanced…
IT System Administrator (MSP)
IT System Administrator (MSP) Key Responsibilities: Deliver expert remote and onsite support for level 2/3 server and network issues. Assist with projects such as network set ups and cloud migrations and server upgrades Administer Windows Servers Set up and manage network equipment (SonicWALL, Merkai, Fortinet) Cloud Solution Management (Azure Entra ID, M365, Azure Virtual Machines)…
IT Senior Engineer (Project Team) “Jack of all Trades”
IT Senior Engineer (Project Team) “Jack of all Trades” Responsibilities: Configure and install various computer and Windows servers Migrate O365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to…
Microsoft Project Engineer (MSP)
Microsoft Project Engineer Location: Hybrid (Remote with occasional client site visits in the DFW area) About the Role: As a Microsoft Project Engineer, you’ll take ownership of project-focused initiatives, including migrations, deployments, and system implementations. You’ll collaborate with clients to modernize their IT environments and ensure successful project delivery, while also contributing to process improvements…
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