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IT Service Coordinator & Dispatcher (ConnectWise)
IT Service Coordinator & Dispatcher (ConnectWise) Requirements: Qualify client issues and open support tickets. This is an onsite position and requires you to be in the office in Richardson, TX Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal (ConnectWise). Plan, manage and schedule…
March 20, 2026
System Administrator & Technical Account Manager (MSP)
System Administrator & Technical Account Manager (MSP) Day to Day: Support and design various client infrastructures Assists the projects team with cloud migrations, office moves, and implementation. Road mapping technology solutions Serve as a Consultant suggesting innovative solutions that scale clients infrastructure Provide Proactive Tier II+ support System Administrator & Technical Account Manager (MSP) Experience:…
IT System Engineer (Remote & Onsite)
IT System Engineer (Remote & Onsite) Requirements: Experience deploying, maintaining and customizing Active Directory, Exchange, SQL, SharePoint, Azure and Office365 environments Networking skills (LAN/WAN configuration and support, firewall configuration and rule creation, Wi-Fi technologies, troubleshooting of network route and connectivity issues) Virtualization Technologies Experience (VMWare, HyperV) Microsoft Server Experience 2+ years experience working for a…
IT System Engineer & IT Network Engineer (Tier II/III)
IT System Engineer & IT Network Engineer (Tier II/III) Requirements: Windows 2012-2022 Server roles Onsite installing, troubleshooting, and managing Microsoft products (Windows 10, and MS Office application suite) Office 365 support & migration experience Set up, management and configuration experience with various types of network equipment & firewalls such as Cisco/ WatchGuard DNS, DHCP experience/ knowledge…
IT System Administrator & Senior Field Engineer (MSP)
IT System Administrator & Senior Field Engineer (MSP) Key Technologies: Installation & configuration of Windows Servers VMware ESXi & Hyper-V Azure AD (Azure VMs a plus) / O365 ConnectWise or other ticketing / RMM experience AWS experience a plus IT System Administrator & Senior Field Engineer (MSP)Requirements: 4+ years in system administration 2+ years working for…
IT Cloud Support (Azure Administrator) MSP
IT Cloud Support (Azure Administrator) MSP Responsibilities: Deploying and maintaining Azure resources Manage network configurations to establish secure connections between on-premises systems and Azure cloud services. Implementing and supporting networking, databases, software, and servers in Azure Troubleshooting operational issues Configuring Azure services: Maintaining Azure profiles and subscriptions Experience supporting Azure Site builds, recovery, migrations, Azure VMs,…
IT Field Technician – MSP
IT Field Technician – MSP Job Requirements: 2+ years Managed Service Provider Experience Required*** 2+ years experience with ConnectWise & O365 Associates degree or equivalent in Computer Science, Information Systems, Engineering or other related field (MSCA, CCNA, etc) is strongly preferred Demonstrated expertise in aspects of Microsoft administration for the Microsoft Windows operating system including…
IT Business Development Manager (MSP)
IT Business Development Manager (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques…
Entry Level Helpdesk Technician (MSP)
Entry Level Helpdesk Technician (MSP) Job Requirements: 6 months- 1+ years Managed Service Provider Experience preferred 6 months- 1+ years experience with ConnectWise & O365 preferred Demonstrated knowledge in aspects of Microsoft administration for the Microsoft Windows operating system including installation, management, application deployment, and security as well as Exchange Entry Level Helpdesk Technician (MSP) Benefits Salary:…
IT Field Engineer -MSP
IT Field Engineer -MSP Requirements: 2+ years Managed Service Provider experience required. 2+ years Managed Service Provider Experience Required*** 2+ years experience with ConnectWise Experience configuring and administering Microsoft Office 365 Intermediate experience with Intune, Azure Virtual Desktop Hands-on experience with Windows Server and Hyper-V or VMware Proficient in networking technologies like Ethernet, TCP/IP, and…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
Technology Alignment Manager (TAM) MSP
Technology Alignment Manager (TAM) MSP Duties: Own and manage the end-to-end portfolio of clients’ post-sales Conduct weekly, monthly, and quarterly client engagements (remote and onsite) to improve client care Coordinate product fulfillment requests between clients and the procurement team Act as the primary point of contact for clients’ inquiries as it relates to billing, services,…
IT Senior System Engineer (Hybrid) – MSP
IT Senior System Engineer (Hybrid) – MSP Duties & Requirements: Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience providing customer service on-site and remotely to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Extensive experience with installing, configuring, testing, and maintaining operating systems, application software, and system management tools Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure…
Project Engineer/System Engineer (Hybrid) MSP
Project Engineer/System Engineer (Hybrid) MSP Requirements: Extensive experience building cloud foundations for delivering infrastructure Experience configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers) Assist in conducting analyses of new technologies and recommendations for system configurations and network design Strong understanding of VoIP (systems, setup, call flow, troubleshooting, etc.) Knowledge…
Mid-Level System Administrator (Hybrid) MSP
Mid-Level System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
Junior System Administrator (Hybrid) MSP
Junior System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
(Hybrid) IT Senior System Engineer – MSP
(Hybrid) IT Senior System Engineer – MSP Experience: Azure deployments and migration experience Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs,…
IT Support Engineer – MSP
IT Support Engineer – MSP Experience: Experience troubleshooting/administrating O365 environments, primarily for SMBs Must have experience with an MSP-oriented RMM tool – (ConnectWise and Datto) Experience working in an SLA-driven environment and ticket crusher Must be able to appropriately document your work (IT Glue and ConnectWise) Proficient with router, firewall, switch, and access point configuration/management…
Systems Engineer L3 (Hybrid) – MSP
Systems Engineer L3 (Hybrid) – MSP – Duties: Strong experience with Cloud technologies, particularly Azure Proficiency in Virtualization technologies, with a focus on VMware Solid expertise in supporting Windows Server environments, including Active Directory (AD) and Group Policy Objects (GPO) Familiarity with concepts, configuration, and troubleshooting of firewalls, specifically SonicWall Experience managing and troubleshooting Exchange…
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