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Service Delivery Manager – Venture-backed Cloud Service Provider
Service Delivery Manager – Cloud MSPLocation: New York, NY About the Company This Cloud MSP is based in the Washington, D.C. area with offices in Philadelphia, New York City, Los Angeles and Houston. They are investing heavily into scaling their repeatable model. The company has the financial backing and market opportunity to continue expanding while…
August 20, 2026
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
System Engineer (Hybrid) MSP
System Engineer (Hybrid) MSP Requirements: Ability to handle Microsoft Exchange and M365 configurations and maintenance tasks. 2+ years of experience with ConnectWise Ticketing System and ConnectWise Automate Knowledge and experience working with Azure Virtual Machines, Networks, Azure Site Recovery, Azure Backup and Storage, Application Be well-versed with antivirus solutions like Webroot and SentinelOne Provide technical…
IT Technician Administrator (L2/L3) – MSP
IT Technician Administrator (L2/L3) – MSP Responsibilities: Experience working with Office 365, Windows Server, VMware, Hyper-V, Meraki, and networking infrastructure to support and manage on-premise and cloud-based networks Create and manage networks with firewalls, switches, access points, and possess a deep understanding of DHCP/DNS/VPNs Utilize your business analysis and project management skills to deliver effective…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
Hybrid Senior System Engineer (Projects Team) MSP
Hybrid Senior System Engineer (Projects Team) MSP Duties : Complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Experience deploying and configuring Meraki switches, wireless, and routers Experience working with Teams Voice implementations Design, implement,…
Help Desk Manager (Hybrid) – MSP
Help Desk Manager (Hybrid) – MSP Requirements: Develop daily, weekly and monthly reports on help desk team’s productivity Ensure customer service is timely and accurate on a daily basis Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Duties: Experience with network and firewalls Cisco, SonicWall, Meraki, Fortinet, AV, CFS, routing, switching, network access control systems Knowledgeable in Citrix and VMware migrations and deployments Virtualization/cloud computing technologies, specifically VMware and performing P2Vs Understanding and supporting 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting MS Office 365 administration with domain synchronization and migrations MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Server 2008/2008R2, Server 2012/2012R2, Server 2016, VMware, Hyper-V Exchange, SQL, Active Directory, DNS, File Server, Domain…
System Administrator (IT Generalist) – MSP
System Administrator (IT Generalist) – MSP Duties & Requirements: Minimum of 2 years of experience with ConnectWise Manage. 5 years of IT experience, including 3+ years in the MSP industry Proficiency in cybersecurity best practices and network troubleshooting Strong knowledge of Active Directory and Azure AD. Familiarity with Microsoft Exchange, M365, Windows 10, and Mac…
Technical Support Specialist – MSP
What You’ll Be Doing: End-User Support: Be the first point of contact for clients experiencing technical issues. Troubleshooting: Handle hardware/software issues, account setup, password resets, and basic networking problems. Ticketing & Documentation: Accurately log support tickets and maintain helpful documentation for repeat solutions. Escalation Support: Flag complex issues to senior engineers with clear notes to…
Operations Manager | MSP
What You’ll Do Oversee day-to-day operations across Service Delivery, Projects, NOC/SOC, and Account Management Ensure issues are resolved efficiently and SLA expectations are met in a 24/7/365 environment Lead project planning and implementation efforts across client environments Streamline workflows and optimize SOPs for maximum efficiency and client satisfaction Collaborate cross-functionally to align departments with company…
vCIO – Managed Service Provider
vCIO – Managed Service Provider Key Responsibilities: Develop and maintain strong relationships with clients, serving as their trusted IT advisor. Conduct IT strategy meetings, technology assessments, and business reviews. Create and implement strategic IT roadmaps tailored to each client’s business needs. Identify technology gaps and recommend solutions that improve efficiency and security. Collaborate with internal…
Senior System Engineer (MSP)
Senior System Engineer (MSP) Day to Day: Conduct M365 migrations and setups Handle complex software migrations including ERP upgrades and integrations with cloud software Execute server migrations on platforms like VMWare, HyperV, and Azure Manage SharePoint and Azure migrations and setups Configure VMWare servers and perform server migrations/setups Set up networks including firewalls, switches, and…
Senior Systems Administrator (MSP) – 3 Days Remote
Responsibilities: Provide remote and on-site technical support for end users and client environments. Troubleshoot hardware/software issues, network devices, and business-critical applications. Manage and resolve escalated service tickets and time-sensitive client requests. Configure and manage Windows servers and infrastructure components in Azure. Administer and support Microsoft 365 environments, including domain synchronization. Set up and maintain firewalls,…
System Engineer (MSP) – Hybrid WFH
System Engineer (MSP) – Hybrid WFH Responsibilities: Provide Tier 2.5 support for Microsoft environments, including Azure, Office 365, and Windows Server. Troubleshoot and resolve escalated issues for desktops, workstations, and user software. Manage and configure SonicWALL firewalls, VPNs, and networking equipment. Document and track issues using MSP tools such as ConnectWise, Ninja RMM, and IT…
Hybrid System Administrator (Tier 2) MSP
Hybrid System Administrator (Tier 2) MSP Duties: Upgrading hardware and software as needed to ensure optimal workstation performance. Systems set up and testing including installing and updating OS and software. Troubleshoot network devices, printers, and business-specific or line-of-business applications. Ongoing management of Office 365 and Azure environments Experience working with VMware and/or Hyper-V, ConnectWise/Labtech Implementing…
Systems Administrator Tier 2 | MSP
Key Responsibilities: Escalated support for Windows Server, Azure, M365, and networking-related issues. Troubleshoot directory services, cloud-based apps, email, and authentication problems. Manage change requests for firewall configs, VLANs, DNS, DHCP, and VPNs. Support and administer Azure Entra ID (formerly Azure AD), Intune, and VDI. Maintain VMware and Hyper-V environments. Configure Dell/SonicWall firewalls and manage Dell/NetGear/Aruba…
Systems Administrator L2 | MSP
🔧 What You’ll Be Doing Serve as a go-to resource for escalated technical issues—servers, workstations, networks, cloud Maintain, monitor, and troubleshoot infrastructure using tools like NinjaOne, ConnectWise, BrightGauge Configure and manage Azure Entra ID, Microsoft 365, VPNs, firewalls (SonicWall), VLANs, and Wi-Fi (Ubiquiti) Lead and support client-facing IT projects—system rollouts, infrastructure refreshes, network upgrades Travel…
System Administrator / Projects Engineer | MSP
What You’ll Do: Execute infrastructure projects for SMB and mid-market clients, including server migrations, cloud implementations, and security upgrades Administer and support environments across Microsoft 365, Azure, VMware/Hyper-V, Active Directory, and Windows Server Work directly with clients to understand needs, scope solutions, and deliver results Provide Tier 2/3 support escalation when needed (light day-to-day support,…
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