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Service Delivery Manager – Managed IT Services
Service Delivery Manager – Managed IT Services Location: Naperville, IL Salary: $100,000 – $120,000 Key Responsibilities Client Management: Act as the main point of contact for service-related matters, ensuring strong client relationships and satisfaction through regular check-ins and proactive communication. Service Oversight: Monitor service delivery against SLAs, analyze metrics, and ensure compliance using tools like…
August 28, 2026
Senior Systems Engineer (Azure) – MSP
Senior Systems Engineer (Azure) – MSP Location: Chicago, IL Salary: $110,000- $130,000 Key Responsibilities Design, configure, and implement cloud solutions focused on Azure and Intune. Troubleshoot complex issues, identify root causes, and deliver strategic remediation. Manage Microsoft technologies, including Active Directory, Microsoft 365, and Windows 10/11 operating systems. Implement and support cloud-based solutions such as…
IT Field Technician “White Glove IT Support” (MSP)
IT Field Technician “White Glove IT Support” (MSP) Requirements: 4+ years of hands on Windows desktop or systems support experience is required SonicWall, Meraki or Cisco experience configuring, installing and troubleshooting Experience with Windows Server migrations 2+ YEARS OF MSP EXPERIENCE REQUIRED Experience with Active Directory (add/delete users, group policies) Experience with Microsoft Exchange (hosted…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
Senior Support Engineer – IT Services
Senior Support Engineer – IT Services Location: Columbia, MD Salary: $90,000-$120,000 Key Responsibilities Configure, troubleshoot, and maintain server operating systems, backups, and Active Directory. Handle escalated Tier 2 technical issues across hybrid environments. Work with Azure, Intune, SharePoint, and Entra ID for enterprise solutions. Configure and support firewalls, routers, and networking technologies. Provide end-user support…
Systems Administrator – Managed IT Services (MSP)
Senior Support Engineer – IT Services Location: Columbia, MD Salary: $90,000-$120,000 Key Responsibilities Configure, troubleshoot, and maintain server operating systems, backups, and Active Directory. Handle escalated Tier 2 technical issues across hybrid environments. Work with Azure, Intune, SharePoint, and Entra ID for enterprise solutions. Configure and support firewalls, routers, and networking technologies. Provide end-user support…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
Level 2 Support Engineer – Wireless Networking
Level 2 Support Engineer – Wireless Networking Location: Sayreville, NJ (In-office for training, hybrid after 3-6 months: 2 days WFH, 3 days in-office) Salary: $65,000 – $80,000 Responsibilities Troubleshoot and manage wireless LAN/WAN and wired networks. Configure switches, routers, firewalls, VLANs, and VPNs. Ensure network security and resolve advanced technical issues. Support and optimize network…
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
IT Field Technician (Onsite & Remote Support) – MSP
IT Field Technician (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Field…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
Technology Alignment Manager (TAM) MSP
Technology Alignment Manager (TAM) MSP Duties: Own and manage the end-to-end portfolio of clients’ post-sales Conduct weekly, monthly, and quarterly client engagements (remote and onsite) to improve client care Coordinate product fulfillment requests between clients and the procurement team Act as the primary point of contact for clients’ inquiries as it relates to billing, services,…
IT Senior System Engineer (Hybrid) – MSP
IT Senior System Engineer (Hybrid) – MSP Duties & Requirements: Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience providing customer service on-site and remotely to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks…
Mid-Level System Administrator (Hybrid) MSP
Mid-Level System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
Junior System Administrator (Hybrid) MSP
Junior System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
(Hybrid) IT Senior System Engineer – MSP
(Hybrid) IT Senior System Engineer – MSP Experience: Azure deployments and migration experience Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs,…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Extensive experience with installing, configuring, testing, and maintaining operating systems, application software, and system management tools Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure…
Project Engineer/System Engineer (Hybrid) MSP
Project Engineer/System Engineer (Hybrid) MSP Requirements: Extensive experience building cloud foundations for delivering infrastructure Experience configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers) Assist in conducting analyses of new technologies and recommendations for system configurations and network design Strong understanding of VoIP (systems, setup, call flow, troubleshooting, etc.) Knowledge…
IT Support Engineer – MSP
IT Support Engineer – MSP Experience: Experience troubleshooting/administrating O365 environments, primarily for SMBs Must have experience with an MSP-oriented RMM tool – (ConnectWise and Datto) Experience working in an SLA-driven environment and ticket crusher Must be able to appropriately document your work (IT Glue and ConnectWise) Proficient with router, firewall, switch, and access point configuration/management…
Systems Engineer L3 (Hybrid) – MSP
Systems Engineer L3 (Hybrid) – MSP – Duties: Strong experience with Cloud technologies, particularly Azure Proficiency in Virtualization technologies, with a focus on VMware Solid expertise in supporting Windows Server environments, including Active Directory (AD) and Group Policy Objects (GPO) Familiarity with concepts, configuration, and troubleshooting of firewalls, specifically SonicWall Experience managing and troubleshooting Exchange…
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