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Customer Success Manager – Managed IT Services (MSP)
Customer Success Manager – Managed IT Services (MSP) Location: Reston, VA Salary: $90,000 – $110,000 What You’ll Do As a Customer Success Manager, you will act as the primary point of contact for clients, ensuring their business and technology goals align for maximum success. This role blends technical expertise, strategic guidance, and strong relationship management…
July 1, 2026
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Business Development Representative – IT Services (MSP)
Why Join Us? We’re a fast-growing Managed Service Provider (MSP) with a proven track record—doubling revenue year over year since 2021. We provide enterprise-level IT solutions to small and mid-sized businesses with a commitment to responsiveness, security, and client satisfaction. As part of our growth, we’re building a lean, high-performance sales team—and this is your…
IT Senior Engineer- MSP
Key Responsibilities: Configure and install Windows servers and various computer systems. Lead migrations for M365 & G-Suite. Design and implement Azure build-outs and migrations. Troubleshoot and manage SharePoint migrations. Virtualize using Hyper-V or VMware, including setting up new infrastructure and performing P2V migrations. Install and maintain security tools, policies, and procedures. Design, configure, maintain, and…
IT Helpdesk Support Tier II (MSP)
What You’ll Be Doing: Serve as a Tier II escalation point for complex technical issues. Support and maintain Windows Server environments, Active Directory, and Group Policies. Administer and troubleshoot Microsoft 365, Azure, and cloud-based solutions. Diagnose and resolve networking issues, system failures, and security concerns. Assist with server deployments, upgrades, and migrations. Work closely with…
IT Helpdesk Technician (ConnectWise)
IT Helpdesk Technician (ConnectWise) Key Responsibilities: Configure Microsoft 365 and Exchange clients. Install and troubleshoot MS Office Suite applications. Manage user accounts, permissions, and backups. Support Windows desktop operating systems and troubleshoot TCP/IP issues. Work with routers, firewalls, and email applications. IT Helpdesk Technician (ConnectWise) Qualifications: 1+ years of experience with a Managed Service Provider…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
IT Support Specialist (MSP)
What You’ll Do: End-User Support Serve as the first point of contact for all on-site IT support needs Troubleshoot hardware/software issues across desktops, laptops, and mobile devices Document and track resolutions using internal ticketing systems Hardware & Software Troubleshooting Diagnose, repair, and maintain IT equipment (printers, peripherals, etc.) Install and configure Windows OS, applications, and…
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
IT Services Sales Representative – MSP
What You’ll Do: Identify and generate new business opportunities for managed IT services, cloud solutions, cybersecurity, and support plans Build relationships with small to mid-sized businesses in the NYC metro area Conduct client discovery to understand their IT pain points, challenges, and growth goals Work closely with technical engineers to tailor solutions and build proposals…
IT System Administrator MSP
IT System Administrator MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a…
Technical Account Manager – MSP (Client Technology Advisor)
Technical Account Manager – MSP (Client Technology Advisor) Location: Baltimore/Washington Metro Area (Hybrid) Salary: $80,000-$90,000 + Benefits What You’ll Do Client Technology Alignment: Conduct regular assessments, document client environments, and ensure systems align with best practices. Technology Roadmaps: Work with vCIOs and Client Success teams to develop strategic IT roadmaps based on client needs. Consulting…
IT Support Specialist (MSP)
What You’ll Do Deliver Level 1 support via phone, email, and remote tools for Windows workstations, printers, Office 365, and basic network issues Set up and maintain laptops, desktops, and mobile devices Manage support tickets and documentation using PSA tools (e.g., ConnectWise, Autotask) Escalate more complex issues to Level 2 technicians as needed Support client…
IT Senior Engineer “Jack of all Trades” – Partial Remote
IT Senior Engineer “Jack of all Trades” Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement…
IT Senior Engineer “Jack of all Trades”
IT Senior Engineer “Jack of all Trades” Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement…
IT Senior Engineer “Jack of all Trades”
IT Senior Engineer “Jack of all Trades” Responsibilities: Configure and install various computer and Windows servers Migrate M365 & G-Suite Configure servers Azure build outs and migrations SharePoint troubleshooting & migrations Virtualization via Hyper-V or VMware (Configuring new infrastructure and completing P2V migrations) Install and maintain approved security tools, policies, and follow procedures to implement…
MSP System Administrator
Job Title: MSP System Administrator Location: Hybrid – Based near Hazlet, NJ | Local Travel OnlySalary: $70,000-$75,000Schedule: 3–4 days remote, 1–2 days onsite at local client locations The OpportunityWe’re hiring a System Administrator with both technical depth and a proactive mindset. This is a hybrid position ideal for a Level 2 engineer who’s eager to grow…
Field Support & Service Engineer – MSP
Field Support & Service Engineer – MSP Day to Day: On-site Appointments Conducting all on-site appointments with a commitment to upholding our mission statement. Identifying and managing client-initiated scope changes, ensuring seamless transition to remote support. Collaborating with the team to ensure timely resolution of client tickets according to best practices. Addressing escalated tickets from…
Level 2 Systems Administrator (MSP)
Level 2 Systems Administrator (MSP) Responsibilities: Deliver advanced end-user and server support remotely and onsite Manage workstation, server, network, and cloud issues Perform system maintenance, backups, recovery, and file management Deploy, configure, and troubleshoot network hardware (SonicWall, Dell, Ubiquiti) Lead small infrastructure projects and new deployments Document systems, processes, and resolutions for internal knowledge sharing…
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