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IT System Administrator Tier 2 (MSP)
IT System Administrator Tier 2 (MSP) Key Responsibilities: Provide remote support and answer support calls Troubleshoot desktop and network issues Install operating systems, software, and updates Remove viruses and install antivirus software Communicate issues to the engineering team Collaborate with Senior Engineers on troubleshooting tasks IT System Administrator Tier 2 (MSP) Qualifications: Relevant IT experience…
March 28, 2026
IT Support Specialist Tier II (Partial Remote) – MSP
IT Support Specialist Tier II (Partial Remote) – MSP Responsibilities: Mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, printers, and workstations. Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance Provide support for Microsoft server technologies including Windows Server, Active Directory,…
Technical Services Consultant (MSP)
Technical Services Consultant (MSP) Responsibilities: Provide technical project consulting and comprehensive IT support for a variety of business clients Consult with end users and manage back-end systems. Plan, execute and deploy computer, server and cloud solutions. Implement network and printer reconfigurations. Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. Configure…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
Entry Level Junior System Administrator (Ticket crusher) – MSP
Entry Level Junior System Administrator (Ticket crusher) – MSP Experience Install operating systems, software applications, and perform routine maintenance on equipment such as computers, printers, and scanner Work on firewalls, routers, wireless access points, and other network equipment Set up and configure new technology equipment such as computers, printers, and scanners Train on and learn…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
Technology Alignment Manager – MSP (Hands-On Experience)
Technology Alignment Manager – MSP (Hands-On Experience) Duties: Serve as the trusted technology advisor for our clients, responsible for defining and executing overall IT Strategy Experience performing IT Risk planning and management strategies within client environments to help reduce overall risk Create proposals and quotes based on client needs and requirements Technical support of networking…
Mid-Level System Admin (Level 2) MSP
Mid-Level System Admin (Level 2) MSP Duties and Requirements: Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems Advanced technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Advanced access solution implementation and support: VPN,…
IT System Administrator (Local WFH)- MSP
IT System Administrator (Local WFH)- MSP Duties: Proven experience in IT support with a focus on the areas mentioned above Strong understanding of desktop operating systems, both Windows and Mac Experience with O365, ConnectWise, and Active Directory functionalities Knowledge of backup solutions and troubleshooting remote desktop services and VPN. Proficiency in core network components and…
Senior System Engineer (L3) MSP
Senior System Engineer (L3) MSP Duties & Responsibilities: Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SAN’s) O365 migration experience Support both AWS/Azure infrastructures Virtualization via Hyper-V or VMware Remote access solutions: VPN, Terminal Services, and Citrix Networking experience with Cisco…
Account Manager (IT Staffing) – Must live EST/CST
Account Manager (AM) Role Overview: Account Managers do not cold call, we have a sales team for that. Account Managers are given the clients; they manage a book of business + fill jobs. Account Managers take job orders from existing clients, tag team the job requirements with the recruitment team, speak with recruited candidates about…
March 27, 2026
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Tier 1.5 (Partial…
IT System Administrator Tier III
IT System Administrator Tier III Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Hyper-V Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Administer hosted and cloud solutions for customers using technologies…
Technical Account Manager – MSP (Hospitality Industry)
Technical Account Manager – MSP (Hospitality Industry) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal…
Systems Administrator- Windows Server (MSP)
Systems Administrator- Windows Server (MSP) Job Requirements: Experience servicing and supporting SMB networks/products Consultative, solutions-oriented experience Excellent communication skills & professional demeanor Familiarity with LAN/WAN/VoIP technologies Knowledge of Microsoft Windows desktop, server operating systems and applications, Microsoft Exchange, Microsoft SQL Server Level II IT support of Cloud, Servers and Desktops for both SMBs Windows Server, Active…
MSP System Engineer (Partial Remote)
MSP System Engineer (Partial Remote) Requirements: Azure/AWS migration experience VMware, Hyper-V, Citrix Virtualization skills Networking experience (Cisco and SonicWall). Proficient with the Microsoft Office Suite of products Proficient with router, firewall, switch, and access point configuration and management. Strong technical experience with Hyper-V, Firewalls, Microsoft Server MSP System Engineer (Partial Remote) Benefits: Salary $100,000- $120,000…
IT Support Technician Tier 1 (MSP)
IT Support Technician Tier 1 (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
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