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Technology Alignment Manager (TAM) MSP
Technology Alignment Manager (TAM) MSP Duties: Own and manage the end-to-end portfolio of clients’ post-sales Conduct weekly, monthly, and quarterly client engagements (remote and onsite) to improve client care Coordinate product fulfillment requests between clients and the procurement team Act as the primary point of contact for clients’ inquiries as it relates to billing, services,…
November 21, 2025
(Hybrid) IT Senior System Engineer – MSP
(Hybrid) IT Senior System Engineer – MSP Experience: Azure deployments and migration experience Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs,…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
IT Senior System Engineer (Hybrid) – MSP
IT Senior System Engineer (Hybrid) – MSP Duties & Requirements: Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience providing customer service on-site and remotely to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks…
Mid-Level System Administrator (Hybrid) MSP
Mid-Level System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
Junior System Administrator (Hybrid) MSP
Junior System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
Systems Engineer L3 (Hybrid) – MSP
Systems Engineer L3 (Hybrid) – MSP – Duties: Strong experience with Cloud technologies, particularly Azure Proficiency in Virtualization technologies, with a focus on VMware Solid expertise in supporting Windows Server environments, including Active Directory (AD) and Group Policy Objects (GPO) Familiarity with concepts, configuration, and troubleshooting of firewalls, specifically SonicWall Experience managing and troubleshooting Exchange…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Extensive experience with installing, configuring, testing, and maintaining operating systems, application software, and system management tools Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure…
Project Engineer/System Engineer (Hybrid) MSP
Project Engineer/System Engineer (Hybrid) MSP Requirements: Extensive experience building cloud foundations for delivering infrastructure Experience configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers) Assist in conducting analyses of new technologies and recommendations for system configurations and network design Strong understanding of VoIP (systems, setup, call flow, troubleshooting, etc.) Knowledge…
IT Support Engineer – MSP
IT Support Engineer – MSP Experience: Experience troubleshooting/administrating O365 environments, primarily for SMBs Must have experience with an MSP-oriented RMM tool – (ConnectWise and Datto) Experience working in an SLA-driven environment and ticket crusher Must be able to appropriately document your work (IT Glue and ConnectWise) Proficient with router, firewall, switch, and access point configuration/management…
Technical Account Manager (TAM) – Hybrid Workplace
Technical Account Manager (TAM) – Hybrid Workplace Job Responsibilities: Understands our Client’s business needs and aligns with our technology solution and services Track customer issues and resolutions through ticketing system Ensure processes and procedures are followed Assist with the client onboarding process Conduct Monthly/ Quarterly/Annual business reviews Provide accurate, timely, and detailed documentation of all…
Senior System Engineer – Managed IT
Senior System Engineer – Managed IT Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging…
IT Support Engineer – Managed Service Provider
IT Support Engineer – Managed Service Provider Responsibilities: Provide technical support to clients via email, phone, and in-person (as needed) Perform system configurations, installations, and updates Troubleshoot hardware and software issues Manage and maintain M365 administration Monitor and manage firewalls Utilize ConnectWise and IT Glue to track and document client issues and resolutions Collaborate with…
Field Engineer T2 (Managed Services)
Field Engineer T2 (Managed Services) Job Responsibilities: Provide technical support to clients, including hardware and software troubleshooting Install and configure networking equipment, servers, and workstations Perform software updates and patches Monitor and maintain IT infrastructure for optimal performance Respond to client service requests in a timely and professional manner Document all work performed in our…
iManage Engineer (Managed Service Provider)
iManage Engineer (Managed Service Provider) Job Responsibilities: Lead iManage implementation projects from start to finish, including system implementations, document migrations, and iManage cloud-to-cloud migrations Conduct needs assessments and create customized implementation strategies Provide expert advice on document management and workflow optimization using iManage Configure and customize iManage solutions to meet client needs Collaborate with clients’…
Senior IT Project Manager (MSP Industry)
Senior IT Project Manager (MSP Industry) responsibilities: Manage the planning, execution, and delivery of technical projects related to business transformation initiatives Develop and maintain detailed project plans, including timelines, budgets, and resource allocation Collaborate with business stakeholders to ensure alignment of technical projects with business objectives Work with cross-functional teams to identify and mitigate project…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
November 20, 2025
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
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