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Technical Account Manager/ IT Consultant- MSP
Job Description: We are seeking an experienced and detail-oriented Technical Account Manager/ IT Consultant to join our team. In this role, you will be responsible for managing client relationships and overseeing project execution to ensure exceptional service delivery and client satisfaction. Key Responsibilities: Client Onboarding & Project Management: Oversee the onboarding process for new clients…
August 30, 2026
IT Service Coordinator & Dispatcher (ConnectWise)
IT Service Coordinator & Dispatcher (ConnectWise) Responsibilities: Qualify client issues and open support tickets. Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal (ConnectWise). Plan, manage and schedule projects such as server migrations, office build outs, etc Monitor resource schedules to ensure prompt…
Technical Account Manager / Project Manager – MSP
Technical Account Manager / Project Manager – MSP Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal…
IT System Engineer (Partial Remote)
IT System Engineer (Partial Remote) Requirements: 2+ Years of Managed Service Provider experience required** 8+ years of IT experience Migration experience: O365 migrations, Windows Server 2008 to Server 2012/2016 and performing P2V migrations with VMware and Hyper-V Server maintenance and support, including MS Virtual Server Solutions Strong experience with Cloud technologies (Azure) Strong experience with…
NOC/RMM Specialist (Managed Service Provider)
NOC/RMM Specialist (Managed Service Provider) Responsibilities: The NOC Technician provides back office support of the technical services team and clients by providing support and development of the remote monitoring and management (RMM) tool The NOC Technician works closely with the Technical Account Management team and the Chief Technology Officer to develop and maintain the standard…
IT System Engineer (Professional Services Team)
IT System Engineer (Professional Services Team) Responsibilities: Configure and install various computer and Windows servers Migrate O365 & G-Suite Configure virtual servers via AWS/Azure Deploying and configuring Meraki switches, wireless, and routers Windows Server and Hyper-V migrations and setups Cisco DUO or similar MFA configurations and deployment for O365, AD, and Azure AD Design, configure, maintain…
IT System Engineer “Jack of All Trades” – MSP
IT System Engineer “Jack of All Trades” – MSP Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of…
IT Support Technician (ConnectWise)
IT Support Technician (ConnectWise) Responsibilities: Troubleshoot, repair, and configure core computer network components Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Maintain daily performance of computer systems Respond to incoming technical support tickets from our clients using ConnectWise Work with the team to ensure tickets assigned…
System Administrator & Technical Account Manager (MSP)
System Administrator & Technical Account Manager (MSP) Day to Day: Support and design various client infrastructures Assists the projects team with cloud migrations, office moves, and implementation. Road mapping technology solutions Serve as a Consultant suggesting innovative solutions that scale clients infrastructure Provide Proactive Tier II+ support System Administrator & Technical Account Manager (MSP) Experience:…
Technical Support Engineer (Tier II)
Technical Support Engineer (Tier II) Responsibilities include: Administrating Microsoft Servers Serving as a technical expert analyzing client infrastructure and providing recommendations on improvements. Administration and migrations with Office 365 and Azure Mentoring junior technicians Systems monitoring, analysis and capacity planning. Virtualization technology support (VMware, Citrix, Hyper-V) Technical Support Engineer (Tier II) Required Experience: 3+ years experience…
Sr. Project Engineer – MSP
Sr. Project Engineer – MSP Responsibilities: Working for a Managed Service Provider REQUIRED Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) O365 migration experience Experience with AWS/Azure infrastructures Design, implementation, and support services for hosted and…
IT Senior Systems Engineer – MSP
IT Senior Systems Engineer – MSP Experience: End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting MS Office 365 administration with domain synchronization and migrations MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy,…
Systems Engineer (MSP – Mid Level)
Systems Engineer (MSP – Mid Level) Experience: ***MANAGED SERVICE PROVIDER (MSP) EXPERIENCE REQUIRED*** Troubleshooting, configuration, and deploying Windows 2016-2019 MS Office 365 administration with domain synchronization and migrations VMware and Hyper-V virtualization infrastructure buildout experience Azure AD and Intune experience Microsoft Windows Server Platforms as well as Active Directory, and Group Policy Clear understanding/experience of…
System Administrator for MSP
System Administrator for MSP Experience: Design, configure, implement, administer, maintain, monitor, and troubleshoot IT infrastructure, including servers (cloud and local), firewalls, switches, and routers. Install, configure, test, and maintain operating systems, application software, and system management tools ***2 Years of MANAGED SERVICE PROVIDER (MSP) EXPERIENCE REQUIRED*** Work with and advise team members and customers on…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
Support Engineer (Level 2 – MSP)
Support Engineer (Level 2 – MSP) Requirements: ***Experience working with a Managed Service Provider REQUIRED*** MS Window Server 2016-2019 configuration and deployment Windows systems design of A/D and GP, including experience working with utilities, scripting languages, and systems security used in Windows environments Hyper-V and VMware virtual server environment, P2Vs ConnectWise Manage experience REQUIRED Server…
IT System Engineer – Mid Level (MSP)
IT System Engineer – Mid Level (MSP) Experience: ***MANAGED SERVICE PROVIDER (MSP) EXPERIENCE REQUIRED*** Troubleshooting, configuration, and deploying Windows 2016-2019 MS Office 365 administration with domain synchronization and migrations VMware and Hyper-V virtualization infrastructure buildout experience Azure AD and Intune experience Microsoft Windows Server Platforms as well as Active Directory, and Group Policy Clear understanding/experience…
Network Engineer – MSP (CCNP certified)
Network Engineer – MSP (CCNP certified) Experience: MUST HAVE 2+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER Hyper-V and VMware building and installation experience Windows desktop and server operating systems experience Active Directory, Group Policy Office 365 migration and applications experience Azure / AWS cloud knowledge and experience Configure, deploy and manage Cisco…
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