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Technical Account Manager/ IT Consultant- MSP
Job Description: We are seeking an experienced and detail-oriented Technical Account Manager/ IT Consultant to join our team. In this role, you will be responsible for managing client relationships and overseeing project execution to ensure exceptional service delivery and client satisfaction. Key Responsibilities: Client Onboarding & Project Management: Oversee the onboarding process for new clients…
October 9, 2026
IT Service Coordinator & Dispatcher (ConnectWise)
IT Service Coordinator & Dispatcher (ConnectWise) Responsibilities: Qualify client issues and open support tickets. Monitor service boards for new tickets and or respond to tickets. Schedule internal and field resources on the CRM dispatch portal (ConnectWise). Plan, manage and schedule projects such as server migrations, office build outs, etc Monitor resource schedules to ensure prompt…
System Administrator & Technical Account Manager (MSP)
System Administrator & Technical Account Manager (MSP) Day to Day: Support and design various client infrastructures Assists the projects team with cloud migrations, office moves, and implementation. Road mapping technology solutions Serve as a Consultant suggesting innovative solutions that scale clients infrastructure Provide Proactive Tier II+ support System Administrator & Technical Account Manager (MSP) Experience:…
IT System Engineer (Partial Remote)
IT System Engineer (Partial Remote) Requirements: 2+ Years of Managed Service Provider experience required** 8+ years of IT experience Migration experience: O365 migrations, Windows Server 2008 to Server 2012/2016 and performing P2V migrations with VMware and Hyper-V Server maintenance and support, including MS Virtual Server Solutions Strong experience with Cloud technologies (Azure) Strong experience with…
NOC/RMM Specialist (Managed Service Provider)
NOC/RMM Specialist (Managed Service Provider) Responsibilities: The NOC Technician provides back office support of the technical services team and clients by providing support and development of the remote monitoring and management (RMM) tool The NOC Technician works closely with the Technical Account Management team and the Chief Technology Officer to develop and maintain the standard…
IT Support Technician (ConnectWise)
IT Support Technician (ConnectWise) Responsibilities: Troubleshoot, repair, and configure core computer network components Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Maintain daily performance of computer systems Respond to incoming technical support tickets from our clients using ConnectWise Work with the team to ensure tickets assigned…
Technical Account Manager / Project Manager – MSP
Technical Account Manager / Project Manager – MSP Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal…
Technical Support Engineer (Tier II)
Technical Support Engineer (Tier II) Responsibilities include: Administrating Microsoft Servers Serving as a technical expert analyzing client infrastructure and providing recommendations on improvements. Administration and migrations with Office 365 and Azure Mentoring junior technicians Systems monitoring, analysis and capacity planning. Virtualization technology support (VMware, Citrix, Hyper-V) Technical Support Engineer (Tier II) Required Experience: 3+ years experience…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
IT System Engineer (Professional Services Team)
IT System Engineer (Professional Services Team) Responsibilities: Configure and install various computer and Windows servers Migrate O365 & G-Suite Configure virtual servers via AWS/Azure Deploying and configuring Meraki switches, wireless, and routers Windows Server and Hyper-V migrations and setups Cisco DUO or similar MFA configurations and deployment for O365, AD, and Azure AD Design, configure, maintain…
IT System Engineer “Jack of All Trades” – MSP
IT System Engineer “Jack of All Trades” – MSP Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of…
Entry Level Junior System Administrator (Ticket crusher) – MSP
Entry Level Junior System Administrator (Ticket crusher) – MSP Experience Install operating systems, software applications, and perform routine maintenance on equipment such as computers, printers, and scanner Work on firewalls, routers, wireless access points, and other network equipment Set up and configure new technology equipment such as computers, printers, and scanners Train on and learn…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
Technology Alignment Manager – MSP (Hands-On Experience)
Technology Alignment Manager – MSP (Hands-On Experience) Duties: Serve as the trusted technology advisor for our clients, responsible for defining and executing overall IT Strategy Experience performing IT Risk planning and management strategies within client environments to help reduce overall risk Create proposals and quotes based on client needs and requirements Technical support of networking…
IT System Administrator (Local WFH)- MSP
IT System Administrator (Local WFH)- MSP Duties: Proven experience in IT support with a focus on the areas mentioned above Strong understanding of desktop operating systems, both Windows and Mac Experience with O365, ConnectWise, and Active Directory functionalities Knowledge of backup solutions and troubleshooting remote desktop services and VPN. Proficiency in core network components and…
Senior System Engineer (L3) MSP
Senior System Engineer (L3) MSP Duties & Responsibilities: Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SAN’s) O365 migration experience Support both AWS/Azure infrastructures Virtualization via Hyper-V or VMware Remote access solutions: VPN, Terminal Services, and Citrix Networking experience with Cisco…
System Engineer – Managed Services/ Hybrid
System Engineer – Managed Services/ Hybrid Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Hybrid Solutions Architect (Azure)
Hybrid Solutions Architect (Azure) Responsibilities: Responsible for the design and delivery of complex projects focusing on Microsoft technology stack across all industry verticals to meet our client’s technology and business needs. Consults with our sales team, project management team and clients to deploy highly technical solutions to help our clients achieve their business objectives. SME…
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