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Senior Support Engineer – IT Services


Senior Support Engineer – IT Services Location: Columbia, MD Salary: $90,000-$120,000 Key Responsibilities Configure, troubleshoot, and maintain server operating systems, backups, and Active Directory. Handle escalated Tier 2 technical issues across hybrid environments. Work with Azure, Intune, SharePoint, and Entra ID for enterprise solutions. Configure and support firewalls, routers, and networking technologies. Provide end-user support…

July 19, 2026


Systems Administrator – Managed IT Services (MSP)


Senior Support Engineer – IT Services Location: Columbia, MD Salary: $90,000-$120,000 Key Responsibilities Configure, troubleshoot, and maintain server operating systems, backups, and Active Directory. Handle escalated Tier 2 technical issues across hybrid environments. Work with Azure, Intune, SharePoint, and Entra ID for enterprise solutions. Configure and support firewalls, routers, and networking technologies. Provide end-user support…


Senior Systems Engineer (Azure) – MSP


Senior Systems Engineer (Azure) – MSP Location: Chicago, IL Salary: $110,000- $130,000 Key Responsibilities Design, configure, and implement cloud solutions focused on Azure and Intune. Troubleshoot complex issues, identify root causes, and deliver strategic remediation. Manage Microsoft technologies, including Active Directory, Microsoft 365, and Windows 10/11 operating systems. Implement and support cloud-based solutions such as…


Service Delivery Manager – Managed IT Services


Service Delivery Manager – Managed IT Services Location: Naperville, IL Salary: $100,000 – $120,000 Key Responsibilities Client Management: Act as the main point of contact for service-related matters, ensuring strong client relationships and satisfaction through regular check-ins and proactive communication. Service Oversight: Monitor service delivery against SLAs, analyze metrics, and ensure compliance using tools like…


Level 2 Support Engineer – Wireless Networking


Level 2 Support Engineer – Wireless Networking Location: Sayreville, NJ (In-office for training, hybrid after 3-6 months: 2 days WFH, 3 days in-office) Salary: $65,000 – $80,000 Responsibilities Troubleshoot and manage wireless LAN/WAN and wired networks. Configure switches, routers, firewalls, VLANs, and VPNs. Ensure network security and resolve advanced technical issues. Support and optimize network…


IT Field Technician “White Glove IT Support” (MSP)


IT Field Technician “White Glove IT Support” (MSP) Requirements: 4+ years of hands on Windows desktop or systems support experience is required SonicWall, Meraki or Cisco experience configuring, installing and troubleshooting Experience with Windows Server migrations 2+ YEARS OF MSP EXPERIENCE REQUIRED  Experience with Active Directory (add/delete users, group policies) Experience with Microsoft Exchange (hosted…


IT System Administrator (Tier 2.5) MSP


IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…


IT System Administrator (Tier 2.5) MSP


IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…


Technical Account Manager (TAM) – MSP


Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…


Hybrid Junior System Administrator (Level 1) MSP


Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…


IT Field Technician (Onsite & Remote Support) – MSP


IT Field Technician (Onsite & Remote Support) – MSP:  Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Field…


Systems Engineer L3 (Hybrid) – MSP


Systems Engineer L3 (Hybrid) – MSP – Duties: Strong experience with Cloud technologies, particularly Azure Proficiency in Virtualization technologies, with a focus on VMware Solid expertise in supporting Windows Server environments, including Active Directory (AD) and Group Policy Objects (GPO) Familiarity with concepts, configuration, and troubleshooting of firewalls, specifically SonicWall Experience managing and troubleshooting Exchange…


Technology Alignment Manager (TAM) MSP


Technology Alignment Manager (TAM) MSP Duties:  Own and manage the end-to-end portfolio of clients’ post-sales Conduct weekly, monthly, and quarterly client engagements (remote and onsite) to improve client care Coordinate product fulfillment requests between clients and the procurement team Act as the primary point of contact for clients’ inquiries as it relates to billing, services,…


IT Senior System Engineer (Hybrid) – MSP


IT Senior System Engineer (Hybrid) – MSP Duties & Requirements: Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience providing customer service on-site and remotely to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks…


Mid-Level System Administrator (Hybrid) MSP


Mid-Level System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…


Junior System Administrator (Hybrid) MSP


Junior System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…


IT Support Engineer – MSP


IT Support Engineer – MSP Experience: Experience troubleshooting/administrating O365 environments, primarily for SMBs Must have experience with an MSP-oriented RMM tool – (ConnectWise and Datto) Experience working in an SLA-driven environment and ticket crusher Must be able to appropriately document your work (IT Glue and ConnectWise) Proficient with router, firewall, switch, and access point configuration/management…


Senior System Administrator – Managed Services/ Microsoft SME


Senior System Administrator – Managed Services/ Microsoft SME Responsibilities: Lead and manage the MSP team to deliver exceptional IT support services.  Design, implement, and support IT solutions across on-premises, cloud, and hybrid environments. Utilize Co-pilot, SentinelOne, Intune, M365, Azure, and SharePoint for comprehensive IT management and security operations.  Provide advanced support for Windows Server, including…


Hybrid vCIO – MSP


Hybrid vCIO – MSP Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…


Service Delivery Manager – Managed Services


Service Delivery Manager – Managed Services Responsibilities: Help lead and prioritize the support team’s workload. Act as resource to the rest of the team for rapid decisions and direction. Help to coordinate escalations. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team…


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