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IT Support Specialist (Onsite & Remote Support) – MSP
IT Support Specialist (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred IT Support…
July 31, 2026
IT Helpdesk Technician Tier 1.5 (Quick Advancement!)
IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Configuration of standard Microsoft 365 and Exchange clients Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer’s preferences. Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup. Administration of enterprise e-mail application, including add/remove users and group,…
IT Support Engineer Tier 2
IT Support Engineer Tier 2 Position Overview: We are seeking a highly-skilled Support Engineer with a strong drive and determination to support our growing client base. The ideal candidate will be a problem-solver with a proven track record of working effectively within a team, successfully addressing complex IT issues, and staying current with technical training.…
IT Support Tier 2 – MSP
IT Support Tier 2 – MSP Responsibilities: Support, and troubleshoot servers, firewalls, routers, and switches. Support, and troubleshoot VMware, HyperV, etc. Work with, support, and troubleshoot the latest backup technologies (Datto, StoreageCraft, etc.) Setup wireless networks Handle a mixture of front-line tickets and escalated desktop support issues Act as a Team Lead over the more…
Systems Administrator- Remote & Onsite Support (MSP)
Systems Administrator- Remote & Onsite Support (MSP) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER** Excellent communication skills & professional demeanor Ability to work remotely Comfortable going on client sites in Maryland when needed Experience with Cloud Technologies O365 & Azure Familiarity with LAN/WAN/VoIP technologies…
IT Support Specialist (Hotel Support)
IT Support Specialist (Hotel Support) Requirements: Windows 10 and Windows 2016/2019 Sever OS Experience 1+ years supporting a hotel or hotels in the hospitality industry REQUIRED 2+ years of IT experience Experience troubleshooting/ administering O365 Active directory & Group Policy management Experience with VMware’s virtualization stack and products Windows server administration ConnectWise Manage and ConnectWise…
IT System Engineer “Jack of All Trades” – MSP
IT System Engineer “Jack of All Trades” – MSP Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of…
System Administrator (Partial Remote) – MSP
System Administrator (Partial Remote) – MSP Technology Responsibilities: Provide day to day technical support for all users, both onsite and remote Maintain Active Directory in regard to on-boarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive Maintain Office 365 mailboxes for the company and troubleshoot issues as needed Provide basic support for Azure Virtual…
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
System Engineer (Hybrid) MSP
System Engineer (Hybrid) MSP Requirements: Ability to handle Microsoft Exchange and M365 configurations and maintenance tasks. 2+ years of experience with ConnectWise Ticketing System and ConnectWise Automate Knowledge and experience working with Azure Virtual Machines, Networks, Azure Site Recovery, Azure Backup and Storage, Application Be well-versed with antivirus solutions like Webroot and SentinelOne Provide technical…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Duties: Experience with network and firewalls Cisco, SonicWall, Meraki, Fortinet, AV, CFS, routing, switching, network access control systems Knowledgeable in Citrix and VMware migrations and deployments Virtualization/cloud computing technologies, specifically VMware and performing P2Vs Understanding and supporting 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge…
System Administrator (IT Generalist) – MSP
System Administrator (IT Generalist) – MSP Duties & Requirements: Minimum of 2 years of experience with ConnectWise Manage. 5 years of IT experience, including 3+ years in the MSP industry Proficiency in cybersecurity best practices and network troubleshooting Strong knowledge of Active Directory and Azure AD. Familiarity with Microsoft Exchange, M365, Windows 10, and Mac…
IT Systems Administrator (Tier II) “Jack of all Trades”
IT Systems Administrator (Tier II) Requirements: Server OS and associated technologies – (Server 2008 +, Exchange 2010+, PowerShell, Active Directory, Group Policy, etc.) Strong understanding of DNS and how it affects network and servers Office 365 migration, troubleshooting and setup 2+ years working for a Managed Service Provider Required*** Next Generation Firewall (UTM) support and…
Systems Engineer – Hybrid Workplace
Systems Engineer – Hybrid Workplace Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, M365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain remote monitoring…
IT Technician Administrator (L2/L3) – MSP
IT Technician Administrator (L2/L3) – MSP Responsibilities: Experience working with Office 365, Windows Server, VMware, Hyper-V, Meraki, and networking infrastructure to support and manage on-premise and cloud-based networks Create and manage networks with firewalls, switches, access points, and possess a deep understanding of DHCP/DNS/VPNs Utilize your business analysis and project management skills to deliver effective…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
Hybrid Senior System Engineer (Projects Team) MSP
Hybrid Senior System Engineer (Projects Team) MSP Duties : Complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Experience deploying and configuring Meraki switches, wireless, and routers Experience working with Teams Voice implementations Design, implement,…
Help Desk Manager (Hybrid) – MSP
Help Desk Manager (Hybrid) – MSP Requirements: Develop daily, weekly and monthly reports on help desk team’s productivity Ensure customer service is timely and accurate on a daily basis Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting MS Office 365 administration with domain synchronization and migrations MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Server 2008/2008R2, Server 2012/2012R2, Server 2016, VMware, Hyper-V Exchange, SQL, Active Directory, DNS, File Server, Domain…
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