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IT Support Engineer (MSP) – Tier 2
What You’ll Do Troubleshoot and resolve Microsoft 365, Active Directory, and basic network issues Support Windows Server environments, including basic PowerShell, AD Connect, and Group Policy Diagnose and fix DNS, DHCP, VPN, and MFA issues Keep printers, scanners, and VOIP systems running smoothly Deploy and configure new workstations, migrate data, and manage licenses Collaborate with…
July 4, 2026
IT Support Specialist Tier 1.5 – AWS
What You’ll Do: Provide technical support for Windows operating systems, Microsoft 365, and disaster recovery solutions. Troubleshoot PC, network (LAN/WAN), firewall, VPN, and hardware issues (servers, printers, and more). Support AWS environments (RDS, FSX, EC2, VPC, Route 53, and load balancers). Administer Active Directory, group policies, and security configurations. Utilize RMM tools (NinjaRMM, Kaseya) and…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
System Engineer (Hybrid) MSP
System Engineer (Hybrid) MSP Requirements: Ability to handle Microsoft Exchange and M365 configurations and maintenance tasks. 2+ years of experience with ConnectWise Ticketing System and ConnectWise Automate Knowledge and experience working with Azure Virtual Machines, Networks, Azure Site Recovery, Azure Backup and Storage, Application Be well-versed with antivirus solutions like Webroot and SentinelOne Provide technical…
IT Technician Administrator (L2/L3) – MSP
IT Technician Administrator (L2/L3) – MSP Responsibilities: Experience working with Office 365, Windows Server, VMware, Hyper-V, Meraki, and networking infrastructure to support and manage on-premise and cloud-based networks Create and manage networks with firewalls, switches, access points, and possess a deep understanding of DHCP/DNS/VPNs Utilize your business analysis and project management skills to deliver effective…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting MS Office 365 administration with domain synchronization and migrations MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Server 2008/2008R2, Server 2012/2012R2, Server 2016, VMware, Hyper-V Exchange, SQL, Active Directory, DNS, File Server, Domain…
Hybrid Senior System Engineer (Projects Team) MSP
Hybrid Senior System Engineer (Projects Team) MSP Duties : Complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Experience deploying and configuring Meraki switches, wireless, and routers Experience working with Teams Voice implementations Design, implement,…
Help Desk Manager (Hybrid) – MSP
Help Desk Manager (Hybrid) – MSP Requirements: Develop daily, weekly and monthly reports on help desk team’s productivity Ensure customer service is timely and accurate on a daily basis Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Duties: Experience with network and firewalls Cisco, SonicWall, Meraki, Fortinet, AV, CFS, routing, switching, network access control systems Knowledgeable in Citrix and VMware migrations and deployments Virtualization/cloud computing technologies, specifically VMware and performing P2Vs Understanding and supporting 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge…
System Administrator (IT Generalist) – MSP
System Administrator (IT Generalist) – MSP Duties & Requirements: Minimum of 2 years of experience with ConnectWise Manage. 5 years of IT experience, including 3+ years in the MSP industry Proficiency in cybersecurity best practices and network troubleshooting Strong knowledge of Active Directory and Azure AD. Familiarity with Microsoft Exchange, M365, Windows 10, and Mac…
Hybrid System Administrator (Tier 2) MSP
Hybrid System Administrator (Tier 2) MSP Duties: Upgrading hardware and software as needed to ensure optimal workstation performance. Systems set up and testing including installing and updating OS and software. Troubleshoot network devices, printers, and business-specific or line-of-business applications. Ongoing management of Office 365 and Azure environments Experience working with VMware and/or Hyper-V, ConnectWise/Labtech Implementing…
IT Systems Administrator – MSP
What You’ll Do: Resolve complex IT issues escalated from Tier 1, including DNS, VPN, database, and server modifications. Deploy, configure, and maintain Windows and Mac environments, ensuring smooth operations. Support and manage cloud platforms like Office 365, Azure, Entra ID, Intune, and SharePoint. Troubleshoot and optimize networks, firewalls, switches, and wireless access points (WAPs). Perform…
July 3, 2026
IT Support Technician – MSP
What You’ll Do: Provide desktop, laptop, and mobile device support (Windows, Mac, iOS, Android). Troubleshoot hardware, software, and network issues for business clients. Assist with system builds, workstation setups, and structured cabling. Work alongside remote engineers to deploy and configure IT solutions. Act as the face of IT support, ensuring an outstanding client experience. Document…
IT Systems Administrator – (MSP)
What You’ll Do: Provide escalated Tier 2 support for workstations, servers, and MS365 environments. Manage Microsoft 365 cloud administration (email, Intune, MDM, SharePoint). Troubleshoot Windows Server, DNS, Active Directory, and IP networking issues. Support Azure Virtual Desktop (AVD), VMware, and Hyper-V environments. Work on server upgrades, network refreshes, and cloud migrations. Collaborate with Tier 3…
Systems Administrator – Managed IT Services (MSP)
Systems Administrator – Managed IT Services (MSP) Location: Richardson, TX Salary: $60,000-$80,000 Key Responsibilities Provide Tier 2 support, resolving escalated tickets with timely, effective solutions. Troubleshoot and resolve complex issues, including DNS, database problems, VPN setups, server modifications, and application integrations. Administer, configure, and maintain Windows and Mac operating systems. Deploy and manage hardware such…
IT Systems Administrator – (MSP)
What You’ll Do Manage and maintain client server infrastructures, including security updates and patches. Handle escalated tickets for complex desktop, server, and network issues. Deploy and configure Hyper-V, VMware, Azure AD, and Active Directory environments. Lead projects such as Azure AD migrations and new server deployments. Provide top-tier client support through phone, remote, and onsite…
MSP Field Services Technician
MSP Field Services Technician Location: Columbia, MD Salary: $70,000- $80,000 Key Responsibilities Install, rack, and deploy servers, firewalls, and networking equipment Perform on-site hardware and infrastructure tasks (this is not a helpdesk role) Troubleshoot basic network and connectivity issues Work closely with internal teams for seamless setup and configuration handoffs Ensure timely project delivery with…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
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