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IT Support Technician Tier 1.5 (MSP)- Bilingual Spanish
Core Responsibilities: Handle escalated Tier 1 support tickets, troubleshooting and resolving issues related to desktops, laptops, printers, and peripherals. Assist Tier 2 technicians in diagnosing and resolving complex technical problems involving Microsoft 365 applications, Windows operating systems, and basic network configurations. Perform system upgrades, installations, and configurations under the guidance of senior team members. Collaborate…
September 12, 2026
Intermediate IT Systems Engineer – MSP
Intermediate IT Systems Engineer – MSP Key Responsibilities: Administer and support Microsoft 365 environments and migrations Design, implement, and manage Azure infrastructure Handle system administration tasks for Windows Servers Ensure security and compliance to protect our infrastructure Oversee backup and disaster recovery processes Manage network infrastructure including firewall configuration and support Intermediate IT Systems Engineer…
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
Tier 3 Escalation Engineer & Architect (MSP)
Tier 3 Escalation Engineer & Architect (MSP) Requirements 8+ years of experience in systems architecture, administration, installation, and troubleshooting Proven experience as a Solutions Architect or similar role within an MSP or IT consulting environment. MUST HAVE EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER Strong knowledge of IT infrastructure, including networks, servers, storage, and cloud…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
IT Tier 3 Engineer & Team Lead (MSP)
IT Tier 3 Engineer & Team Lead (MSP) Responsibilities: Project Management Ensuring optimal service delivery and client satisfaction Supervising junior engineers Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Tier 3…
IT Systems Engineer Tier II/III (Partial Work From Home)
IT Systems Engineer Tier II/III (Partial Work From Home) Responsibilities: Deploy solutions across various technologies, including Exchange, VMware, and Windows Server. Build new network and server environments, and conduct physical to virtual conversions. Install physical network, server, and desktop equipment for clients. Manage, maintain, and upgrade existing servers, networks, and desktops. Conduct security audits and…
IT System Engineer (Tier 2.5) MSP
Role Overview: As a Systems Engineer, you’ll be crucial in maintaining the stability and efficiency of our clients’ network systems. Your role involves designing, installing, supporting, and maintaining network infrastructure while adhering to our best practices. Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and…
IT Senior Support Engineer (Consultative & Technical)
IT Senior Support Engineer (Consultative & Technical) Qualifications: 2+ years MSP experience REQUIRED Experience with Office 365 migrations, troubleshooting and setup Experience configuring and installing various computer and Windows servers up to 19 Knowledge of Citrix and VMware administration Experience installing and maintaining approved security tools, and policies, and following procedures to implement Experience supporting,…
Senior Technical Account Manager (MSP)
Senior Technical Account Manager (MSP) Requirements: 4+ years of experience working with Windows Server, Exchange Server, Active Directory, Office 365, Azure, VMWare/Hyper-V, Wireless Networks, and Firewalls (SonicWALL, WatchGuard, Cisco ASA) 3+ years of experience working in a consultative capacity Experience with presales and IT road mapping Ability to analyze client infrastructure and provide recommendations 3+…
Level 2 Cloud / Projects Engineer
Where You’ll Spend Your Time Azure, Microsoft 365, Entra ID, Intune, Exchange Online, SharePoint, Teams, and modern workplace environments Azure infrastructure projects involving virtual machines, virtual networks, storage, identity, permissions, and cloud migration work Microsoft 365 tenant improvements, Copilot readiness, licensing alignment, identity cleanup, permission reviews, and data/security preparation Intune endpoint management, compliance policies, conditional…
Project Engineer / Azure / M365
What you’ll work on: Azure, Microsoft 365, migrations, cloud projects, server upgrades, and infrastructure modernization Client-facing project planning, design, implementation, and handoff M365 tenant work, Azure environments, identity, security, backup, and virtualization projects Higher-level technical initiatives with less emphasis on day-to-day queue work Consultative conversations where you help clients make better long-term technology decisions What…
Systems Engineer (Tier 2) – Modernize Infrastructure, Path to Leadership
Systems Engineer (Tier 2) – Managed Services Receive training and work in a support and project capacity; learn how to design and consult. Work autonomously to support three SMB clients (dental offices) – be the face of the company. Maintaining and improving the technology infrastructure working closely with our remote team in Atlanta to ensure…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
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