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System Engineer (MSP)
System Engineer (MSP) Responsibilities: Serve as the primary technical expert for addressing infrastructure-related outages, failures, and problems. Conduct proactive and reactive incident response for system or service anomalies. Deliver high-quality technical support in areas of expertise, such as networking and virtualization. Utilize and manage various systems management tools to monitor and maintain infrastructure. Identify and…
January 27, 2026
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
Senior System Engineer (Automation) – MSP
Key Responsibilities: Develop and implement scripting solutions using ConnectWise to install software, address issues, remediate vulnerabilities, and deploy new services. Maintain and update ConnectWise: manage agent scripts, respond to alerts, monitor dashboards, and conduct periodic system reviews. Perform network-level patching and maintenance, including WAN and LAN connectivity, routers, firewalls, and security. Provide support for disaster…
IT Support Specialist Tier II (Client Facing) – MSP
IT Support Specialist Tier II (Client Facing) – MSP Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in non-technical terms 2+ years working for a Managed Service Provider REQUIRED** IT Support…
Senior System Engineer “Jack of All Trades” – MSP
Senior System Engineer “Jack of All Trades” Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of commercial…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Managed Service Provider – Project Engineer
Managed Service Provider – Project Engineer Responsibilities: 3+ Years Working for a Managed Service Provider REQUIRED 3+ years working in a Project-oriented role completing migrations Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SANs) Remotely install, configure and support PC, Server…
FT Help Desk Technician – (MSP)
FT Help Desk Technician – (MSP) Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP Managed…
Managed Service Provider – Service Engineer II
Managed Service Provider – Service Engineer II Requirements: 2+ years of MSP experience is REQUIRED ConnectWise Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows System Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage,…
Support Desk Administrator – MSP
Support Desk Administrator – MSP Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Install and configure disaster recovery solutions Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services Migrate O365/G-Suite/Servers Intermediate Scripting knowledge including PowerShell VMware and Hyper-V virtualization tools experience Install and maintain…
System Engineer – Level 2 (MSP) – Projects and Migrations
System Engineer – Level 2 (MSP) – Projects and Migrations Experience: Excellent communication and documentation skills Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.) Working knowledge of Basic Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2 and 2016 3+ EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER…
Field Service Engineer – MSP
Field Service Engineer – MSP Experience: Remote and Onsite support of Windows-based desktop, mobile computes/devices, and printers Installs and optimizes hardware/software/network products and configurations at customer sites EXPERIENCE WORKING WITH A MANAGED SERVICE PROVIDER (MSP) REQUIRED Installation and configuration of Windows Servers Diagnoses and resolves product performance problems ConnectWise and N-Able experience Performs maintenance and…
MSP – Support Desk Administrator
MSP – Support Desk Administrator Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Configure and install various computer and Windows servers Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services Migrate O365/G-Suite/Servers VMware and Hyper-V virtualization tools experience Contacts software and hardware vendors to…
Desk Support Administrator – MSP
Desk Support Administrator – MSP Experience: 1+ year of experience working for a Managed Service Provider REQUIRED Great communication skills Closing tickets / Triage / Dispatch is a plus Install, configure, and migrate client line of business applications and hardware Install, configure, and basic troubleshooting Windows 10 and Apple OSX AutoTask experience a plus Knowledge…
System Support Administrator – MSP
System Support Administrator – MSP Experience: Recommend solutions and services to C-levels 2+ years of experience working for a Managed Service Provider REQUIRED Microsoft Windows 7, 8, 10 & 11 experience Regularly working in AD, TCP/IP, DNS, and DHCP Have the ability to configure and install disaster recovery solutions Direct communication with customers and follow-up…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
MSP – Help Desk Engineer
MSP – Help Desk Engineer Requirements: Experience with O365 and ConnectWise Direct experience with Windows 8, 10, and server 2012, 2016, 2019. Hands on experience with Active Directory, Group Policy, Exchange, VMware, and Hyper-V Experience with routers, switches, and troubleshooting connectivity Domain functionality experience with Active Directory functionalities, Group Policy, DNS, and DHCP Managed Services…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
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