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Client-Facing IT Support Engineer
Client-Facing IT Support Engineer Responsibilities: Provide both consultative guidance and technical support to clients Travel to client sites as needed Work with clients to identify their needs and develop solutions that meet those needs Provide training and support to clients on new technologies as needed Troubleshoot technical issues and provide solutions in a timely manner…
March 23, 2026
Service Desk Analyst & IT Field Technician (MSP)
Service Desk Analyst & IT Field Technician (MSP) Responsibilities: Support Azure, VMware, and Windows Server environments remotely within a team environment Manage accounts in active directory, complete password resets, provide printer support Remote into desktops & complete basic troubleshooting Troubleshooting and some administration of Office 365 and Microsoft Azure Service Desk Analyst & IT Field…
Junior System Administrator (Tier 1.5) – MSP
Junior System Administrator (Tier 1.5) – MSP Responsibilities: Install, configure, and troubleshoot Windows OS and Microsoft Office applications Perform administrative tasks in Office 365 Troubleshoot network connectivity issues Install, configure, and troubleshoot network equipment (cisco meraki, sonicwall) Work along side senior engineers to assist with O365 migrations, new office build outs, network set ups Junior…
IT Support Specialist & IT Field Superhero (MSP)
IT Support Specialist & IT Field Superhero (MSP) Requirements: 4+ years in system administration 2+ years working for a Managed Service Provider REQUIRED) Experience managing a set of small to medium size business clients Configure and install various computer and Windows servers up to 19 Experience with O365 migrations Knowledge of Citrix and VMware administration Install…
IT System Administrator Level 2 (MSP)
IT System Administrator Level 2 (MSP) Responsibilities: Configure and install various computer and Windows servers Migrate O365/G-Suite/Servers Recommend solutions and services to C-levels Install and maintain approved security tools, policies, and follow procedures to implement Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers Install and integrate new server hardware and applications…
IT System Engineer & Technical Advisor (MSP)
IT System Engineer & Technical Advisor (MSP) Requirements: 4+ years of experience working with Windows Server, Exchange Server, Active Directory, Office 365, Azure, VMWare/Hyper-V, Wireless Networks, and Firewalls (SonicWALL, WatchGuard, Cisco ASA) 3+ years of experience working in a consultative capacity Experience with presales and IT road mapping Ability to analyze client infrastructure and provide recommendations…
IT Field Tech – Client Facing (MSP)
IT Field Tech – Client Facing (MSP) Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Ability to conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in…
Systems Administrator- Remote & Onsite (MSP)
Systems Administrator- Remote & Onsite (MSP) Job Requirements: Experience servicing and supporting SMB networks/products MUST HAVE 1+ YEARS EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER** Excellent communication skills & professional demeanor Familiarity with LAN/WAN/VoIP technologies Knowledge of Microsoft Windows desktop, server operating systems and applications, Microsoft Exchange, Microsoft SQL Server Experience with Network equipment maintenance and…
Senior System Administrator (MSP)
Senior System Administrator (MSP) Qualifications: 2+ years Managed Service Provider experience REQUIRED Advanced in Microsoft Azure Support Strong Microsoft 365, Teams, SharePoint experience. Strong Microsoft server and domain experience. Experienced with technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Virtualization technology experience with VMware Experience with Remote access…
IT Senior System Engineer (Configuration Team) MSP
IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)…
IT Support Tier II (Escalation Engineer) – MSP
IT Support Tier II (Escalation Engineer) – MSP Monitoring/ Troubleshooting client backup systems Preparing Client workstations (builds and deployments) Make recommendations to clients Improve and maintain client network systems Act as an escalation point on the service desk Security Support IT Support Tier II (Escalation Engineer) – MSP 5+ years experience in engineering 3+ years…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
Hybrid IT Senior System Engineer (Level 3) – MSP
What Does A Hybrid IT Senior System Engineer (Level 3) – MSP DO: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN…
IT System Administrator (L2) – MSP
IT System Administrator (L2) – MSP Responsibilities: Configure, install, and troubleshoot a range of IT systems, including but not limited to Microsoft 365 and Azure, VOIP, firewalls (Watchguard, Fortinet, SonicWall), network switching, SD-WAN/LAN, BDR services, Windows Server, EDR and MFA applications, MS Office applications, and structured cabling. Conduct on-site visits as needed for installation, troubleshooting,…
System Administrator (Mid-level Escalations) – MSP
System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams experience…
Mid-Level System Engineer (Hybrid) MSP
Mid-Level System Engineer (Hybrid) MSP Duties & Experience: Configuring and troubleshooting issues related to the following technologies (and many more): Windows Server, DNS, DHCP, VPN Hands-on experience working any of the following: VMWare servers, Printers on Terminal/Citrix servers Extensive experience working with Windows OS and Windows Server 2008-2019 Installing and maintaining approved security tools and…
System Administrator & Junior System Engineer – MSP
System Administrator & Junior System Engineer – MSP Qualifications: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Windows 10 OS and MAC OS experience SharePoint Administration experience Install and integrate…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
Mid-Level System Engineer L2/L2.5 (MSP)
Mid-Level System Engineer L2/L2.5 (MSP) Responsibilities: Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows Systems Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network, or anywhere in between MS Office 365 administration…
IT Senior Systems Engineer (Hybrid) – MSP
IT Senior Systems Engineer (Hybrid) – MSP Duties: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN and WAN infrastructure, particularly around…
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