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IT Systems Administrator – MSP
What You’ll Do: Resolve complex IT issues escalated from Tier 1, including DNS, VPN, database, and server modifications. Deploy, configure, and maintain Windows and Mac environments, ensuring smooth operations. Support and manage cloud platforms like Office 365, Azure, Entra ID, Intune, and SharePoint. Troubleshoot and optimize networks, firewalls, switches, and wireless access points (WAPs). Perform…
July 3, 2026
IT Support Technician – MSP
What You’ll Do: Provide desktop, laptop, and mobile device support (Windows, Mac, iOS, Android). Troubleshoot hardware, software, and network issues for business clients. Assist with system builds, workstation setups, and structured cabling. Work alongside remote engineers to deploy and configure IT solutions. Act as the face of IT support, ensuring an outstanding client experience. Document…
IT Systems Administrator – (MSP)
What You’ll Do: Provide escalated Tier 2 support for workstations, servers, and MS365 environments. Manage Microsoft 365 cloud administration (email, Intune, MDM, SharePoint). Troubleshoot Windows Server, DNS, Active Directory, and IP networking issues. Support Azure Virtual Desktop (AVD), VMware, and Hyper-V environments. Work on server upgrades, network refreshes, and cloud migrations. Collaborate with Tier 3…
Systems Administrator – Managed IT Services (MSP)
Systems Administrator – Managed IT Services (MSP) Location: Richardson, TX Salary: $60,000-$80,000 Key Responsibilities Provide Tier 2 support, resolving escalated tickets with timely, effective solutions. Troubleshoot and resolve complex issues, including DNS, database problems, VPN setups, server modifications, and application integrations. Administer, configure, and maintain Windows and Mac operating systems. Deploy and manage hardware such…
IT Systems Administrator – (MSP)
What You’ll Do Manage and maintain client server infrastructures, including security updates and patches. Handle escalated tickets for complex desktop, server, and network issues. Deploy and configure Hyper-V, VMware, Azure AD, and Active Directory environments. Lead projects such as Azure AD migrations and new server deployments. Provide top-tier client support through phone, remote, and onsite…
MSP Field Services Technician
MSP Field Services Technician Location: Columbia, MD Salary: $70,000- $80,000 Key Responsibilities Install, rack, and deploy servers, firewalls, and networking equipment Perform on-site hardware and infrastructure tasks (this is not a helpdesk role) Troubleshoot basic network and connectivity issues Work closely with internal teams for seamless setup and configuration handoffs Ensure timely project delivery with…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT System Administrator (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience…
IT Support Engineer (Tier 2.5) MSP
IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of…
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
IT System Engineer (Tier 2.5) MSP
Why Join Us? Work with a high-performing team on cutting-edge IT solutions. Gain hands-on experience with enterprise-level networking and security. Career growth opportunities in a fast-paced, innovative environment. What You’ll Do: Deploy and manage network infrastructure, including firewalls, switches, and servers. Provide advanced troubleshooting and support for Microsoft 365, Azure, and Windows Server. Serve as…
IT Helpdesk Technician Tier II (Quick Advancement!)
IT Helpdesk Technician Tier II (Quick Advancement!) Configuration of standard Microsoft 365 and Exchange clients Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer’s preferences. Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup. Administration of enterprise e-mail application, including add/remove users and group,…
Technical Account Manager (TAM) – MSP
Technical Account Manager (TAM) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal teams when scope changes…
System Engineer – MSP
Role Overview: As a Systems Engineer, you’ll be crucial in maintaining the stability and efficiency of our clients’ network systems. Your role involves designing, installing, supporting, and maintaining network infrastructure while adhering to our best practices. Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and…
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
Junior IT Support Engineer (MSP)
What You’ll Be Doing: Frontline Support: Act as the first point of contact for IT issues via phone, email, and remote support tools. Troubleshooting: Diagnose and resolve Windows desktop and server issues, M365 email setups, DNS, networking, and security software. Escalation Support: Work alongside senior engineers to resolve more complex technical challenges. Client Interaction: Provide…
IT Support Specialist Tier 2 – Kaseya (MSP)
Responsibilities: Administer and monitor client systems proactively using Kaseya. Identify recurring issues and develop automation or standardization solutions. Manage security standards, including phishing protection, patching, and compliance. Optimize backups and hardware provisioning using Datto. Standardize onboarding processes for new clients. Collaborate with internal teams to drive efficiency and reduce reactive support. Requirements: Must-Have: Experience using…
Technical Account Manager (TAM) – MSP
What You’ll Do: As a Technical Account Manager, you will be the primary IT liaison for assigned clients, ensuring their technology aligns with business needs. You’ll oversee IT operations, manage vendor relationships, and collaborate with engineers to resolve issues and optimize IT environments. Act as the go-to IT contact for assigned client accounts. Oversee IT…
IT System Administrator Level 2.5 (MSP)
IT System Administrator Level 2.5 (MSP) Responsibilities: Configure and install various computer and Windows servers Migrate O365/G-Suite/Servers Recommend solutions and services to C-levels Install and maintain approved security tools, policies, and follow procedures to implement Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers Install and integrate new server hardware and applications…
MSP System Engineer
What You’ll Do Implement and troubleshoot network infrastructures including firewalls, routers, and switches. Support Windows Server environments (Active Directory, Group Policy, Exchange/Exchange Online). Resolve advanced networking and security issues both onsite and remotely. Act as a technical advisor to clients, ensuring IT systems align with business goals. Collaborate with project teams on cloud migrations, security upgrades, and system deployments. Document…
IT Senior System Engineer (MSP)
Key Responsibilities Resolve Tier 2 & 3 escalations related to servers, cloud environments, and networking. Deploy, maintain, and support Windows Server, Active Directory, and Microsoft 365. Lead cloud migrations for Office 365 and Azure environments. Automate and streamline IT processes using PowerShell. Troubleshoot performance issues across business applications, virtualization, and networking. Collaborate with teams to…
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