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Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
August 19, 2026
IT Senior System Engineer (Hybrid) – MSP
IT Senior System Engineer (Hybrid) – MSP Duties & Requirements: Excellent oral/written communication skills (emphasis on technical communication) in a business environment. Experience providing customer service on-site and remotely to our valued partners. Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks…
Mid-Level System Administrator (Hybrid) MSP
Mid-Level System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
Junior System Administrator (Hybrid) MSP
Junior System Administrator (Hybrid) MSP Duties & Requirements: Orienting new end users in hardware, software, and network systems/services available Experience providing remote support via telephone, or remote desktop technology Experience with Microsoft Windows 7/8/10 Experience with Microsoft Office and Active Directory Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals Experience…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: Designing & implementing Microsoft systems such as virtualization cloud or workstation projects Design & Implementation of project-based assessments and documentation taken Extensive experience with installing, configuring, testing, and maintaining operating systems, application software, and system management tools Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure…
Project Engineer/System Engineer (Hybrid) MSP
Project Engineer/System Engineer (Hybrid) MSP Requirements: Extensive experience building cloud foundations for delivering infrastructure Experience configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers) Assist in conducting analyses of new technologies and recommendations for system configurations and network design Strong understanding of VoIP (systems, setup, call flow, troubleshooting, etc.) Knowledge…
Senior System Engineer (MSP)
What You’ll Be Doing: Leading Microsoft 365 and Azure projects: Intune, SharePoint, Entra ID, Teams Phone, AVD, Exchange Online. Building and managing secure, scalable environments across M365 and Azure. Configuring, monitoring, and troubleshooting services like Defender XDR, Entra ID, and Intune MDM. Supporting infrastructure rollouts: firewalls, switches, wireless access points. Onboarding new clients: designing systems,…
Technology Alignment Manager (TAM) MSP
Technology Alignment Manager (TAM) MSP Duties: Own and manage the end-to-end portfolio of clients’ post-sales Conduct weekly, monthly, and quarterly client engagements (remote and onsite) to improve client care Coordinate product fulfillment requests between clients and the procurement team Act as the primary point of contact for clients’ inquiries as it relates to billing, services,…
(Hybrid) IT Senior System Engineer – MSP
(Hybrid) IT Senior System Engineer – MSP Experience: Azure deployments and migration experience Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and managing firewalls, switches, WAPs, VPNs,…
IT Support Engineer – MSP
IT Support Engineer – MSP Experience: Experience troubleshooting/administrating O365 environments, primarily for SMBs Must have experience with an MSP-oriented RMM tool – (ConnectWise and Datto) Experience working in an SLA-driven environment and ticket crusher Must be able to appropriately document your work (IT Glue and ConnectWise) Proficient with router, firewall, switch, and access point configuration/management…
Systems Engineer L3 (Hybrid) – MSP
Systems Engineer L3 (Hybrid) – MSP – Duties: Strong experience with Cloud technologies, particularly Azure Proficiency in Virtualization technologies, with a focus on VMware Solid expertise in supporting Windows Server environments, including Active Directory (AD) and Group Policy Objects (GPO) Familiarity with concepts, configuration, and troubleshooting of firewalls, specifically SonicWall Experience managing and troubleshooting Exchange…
Client Technology Advisor (MSP)
What You’ll Do: As a Client Technology Advisor (MSP), you’ll become a trusted technical partner to our clients—owning the documentation, evaluation, and lifecycle management of their technology environments. You’ll play a critical role in identifying gaps, ensuring standardization, supporting roadmaps, and aligning IT strategy with business outcomes. Key Responsibilities: Document client environments using standardized discovery…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, acting as a key resource in resolving technical issues and executing projects with a team Handle escalations effectively, with a balanced workload of 50% support and 50% escalations. Address escalations, including BCDR (Business Continuity and Disaster Recovery) incidents, critical errors, failed events…
System Administrator II (Hybrid Workplace) – MSP
System Administrator II (Hybrid Workplace) – MSP Responsibilities: Provide server administration and ongoing technical support to clients. Collaborate with clients on best practices, advanced troubleshooting, and systems design. Participate in projects to implement, upgrade, and maintain client hardware/software systems. Work hands-on with virtualization and cloud computing technologies such as VMware and perform P2V migrations. Administer,…
IT Field Engineer – Managed Services
IT Field Engineer – Managed Services Requirements: Experience troubleshooting/administering Microsoft infrastructure technologies (M365, Active Directory/Azure Entra, Group Policy, etc) Windows Server 2016/2016/2019/2022 Experience in an SLA-driven environment, servicing multiple clients concurrently Experience using a help desk ticketing system Extensive knowledge of networking, including the installation and configuration of firewalls, switches, and routers Experience with network…
System Engineer L2.5 (MSP)
What You’ll Be Doing: Handle Escalations: Troubleshoot and resolve Tier 2 issues across M365 workloads (Exchange Online, Intune, SharePoint, Teams, Entra ID, etc.) Client-Facing Support: Deliver high-touch, phone-based support to MSP clients—clear, helpful, and solution-driven. Environment Cleanup & Optimization: Identify root causes of recurring issues, propose long-term fixes, and help improve client environments. Mentor Tier…
Technical Account Manager – Managed Services
Technical Account Manager – Managed Services Requirements: Identify new sales and project opportunities, bring to the prospect the internal technical solutions team, and propose technical solutions to client. Prepare and deliver annual IT budgets for clients, as well as monthly, quarterly, and annual reports. Prepare, process, and track ongoing client Change Orders, Work Orders, and…
IT System Engineer – Hybrid Workplace
IT System Engineer – Hybrid Workplace Responsibilities: Design, implement, and maintain zero trust security solutions for clients. Monitor and respond to security incidents, including conducting investigations and resolving issues. Collaborate with clients to understand their unique security requirements and provide tailored solutions. Stay current with the latest security trends and technologies and proactively recommend new…
Project Coordinator / Dispatcher (MSP)
Project Coordinator / Dispatcher (MSP) Responsibilities: Answer all phone calls and emails directed to support. Collect information about the customer and their technical issues or requests, then use that information to create helpful and descriptive tickets. Direct calls and tickets to the appropriate resources while communicating ticket handling priority, availability, and due dates to the…
MSP Service Coordinator / Level 1 Help Desk
MSP Service Coordinator / Level 1 Help Desk Responsibilities: Ability to distribute and assign incoming calls and tickets based on engineer’s ability and workload Monitor open service tickets to make sure the team is meeting customer SLA’s Schedule internal and field technical resources on the dispatch portal Monitor resource schedules to ensure prompt time entry…
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