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IT Senior System Engineer (Configuration Team) MSP
IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)…
July 13, 2026
Mid-Level System Engineer L2/L2.5 (MSP)
Mid-Level System Engineer L2/L2.5 (MSP) Responsibilities: Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows Systems Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network, or anywhere in between MS Office 365 administration…
System Administrator & Junior System Engineer – MSP
System Administrator & Junior System Engineer – MSP Qualifications: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Windows 10 OS and MAC OS experience SharePoint Administration experience Install and integrate…
System Administrator (Mid-level Escalations) – MSP
System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams experience…
Mid-Level System Engineer (Hybrid) MSP
Mid-Level System Engineer (Hybrid) MSP Duties & Experience: Configuring and troubleshooting issues related to the following technologies (and many more): Windows Server, DNS, DHCP, VPN Hands-on experience working any of the following: VMWare servers, Printers on Terminal/Citrix servers Extensive experience working with Windows OS and Windows Server 2008-2019 Installing and maintaining approved security tools and…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
Hybrid IT Senior System Engineer (Level 3) – MSP
What Does A Hybrid IT Senior System Engineer (Level 3) – MSP DO: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN…
IT Senior Systems Engineer (Hybrid) – MSP
IT Senior Systems Engineer (Hybrid) – MSP Duties: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN and WAN infrastructure, particularly around…
IT System Administrator (L2) – MSP
IT System Administrator (L2) – MSP Responsibilities: Configure, install, and troubleshoot a range of IT systems, including but not limited to Microsoft 365 and Azure, VOIP, firewalls (Watchguard, Fortinet, SonicWall), network switching, SD-WAN/LAN, BDR services, Windows Server, EDR and MFA applications, MS Office applications, and structured cabling. Conduct on-site visits as needed for installation, troubleshooting,…
Senior System Engineer (MSP)
What You’ll Be Doing: Leading Microsoft 365 and Azure projects: Intune, SharePoint, Entra ID, Teams Phone, AVD, Exchange Online. Building and managing secure, scalable environments across M365 and Azure. Configuring, monitoring, and troubleshooting services like Defender XDR, Entra ID, and Intune MDM. Supporting infrastructure rollouts: firewalls, switches, wireless access points. Onboarding new clients: designing systems,…
System Administrator II (Hybrid Workplace) – MSP
System Administrator II (Hybrid Workplace) – MSP Responsibilities: Provide server administration and ongoing technical support to clients. Collaborate with clients on best practices, advanced troubleshooting, and systems design. Participate in projects to implement, upgrade, and maintain client hardware/software systems. Work hands-on with virtualization and cloud computing technologies such as VMware and perform P2V migrations. Administer,…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
IT Field Engineer – Managed Services
IT Field Engineer – Managed Services Requirements: Experience troubleshooting/administering Microsoft infrastructure technologies (M365, Active Directory/Azure Entra, Group Policy, etc) Windows Server 2016/2016/2019/2022 Experience in an SLA-driven environment, servicing multiple clients concurrently Experience using a help desk ticketing system Extensive knowledge of networking, including the installation and configuration of firewalls, switches, and routers Experience with network…
Client Technology Advisor (MSP)
What You’ll Do: As a Client Technology Advisor (MSP), you’ll become a trusted technical partner to our clients—owning the documentation, evaluation, and lifecycle management of their technology environments. You’ll play a critical role in identifying gaps, ensuring standardization, supporting roadmaps, and aligning IT strategy with business outcomes. Key Responsibilities: Document client environments using standardized discovery…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, acting as a key resource in resolving technical issues and executing projects with a team Handle escalations effectively, with a balanced workload of 50% support and 50% escalations. Address escalations, including BCDR (Business Continuity and Disaster Recovery) incidents, critical errors, failed events…
Technical Account Manager – Managed Services
Technical Account Manager – Managed Services Requirements: Identify new sales and project opportunities, bring to the prospect the internal technical solutions team, and propose technical solutions to client. Prepare and deliver annual IT budgets for clients, as well as monthly, quarterly, and annual reports. Prepare, process, and track ongoing client Change Orders, Work Orders, and…
Project Coordinator / Dispatcher (MSP)
Project Coordinator / Dispatcher (MSP) Responsibilities: Answer all phone calls and emails directed to support. Collect information about the customer and their technical issues or requests, then use that information to create helpful and descriptive tickets. Direct calls and tickets to the appropriate resources while communicating ticket handling priority, availability, and due dates to the…
MSP Service Coordinator / Level 1 Help Desk
MSP Service Coordinator / Level 1 Help Desk Responsibilities: Ability to distribute and assign incoming calls and tickets based on engineer’s ability and workload Monitor open service tickets to make sure the team is meeting customer SLA’s Schedule internal and field technical resources on the dispatch portal Monitor resource schedules to ensure prompt time entry…
System Engineer L2.5 (MSP)
What You’ll Be Doing: Handle Escalations: Troubleshoot and resolve Tier 2 issues across M365 workloads (Exchange Online, Intune, SharePoint, Teams, Entra ID, etc.) Client-Facing Support: Deliver high-touch, phone-based support to MSP clients—clear, helpful, and solution-driven. Environment Cleanup & Optimization: Identify root causes of recurring issues, propose long-term fixes, and help improve client environments. Mentor Tier…
IT System Engineer – Hybrid Workplace
IT System Engineer – Hybrid Workplace Responsibilities: Design, implement, and maintain zero trust security solutions for clients. Monitor and respond to security incidents, including conducting investigations and resolving issues. Collaborate with clients to understand their unique security requirements and provide tailored solutions. Stay current with the latest security trends and technologies and proactively recommend new…
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