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IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP
IT Helpdesk Support Tier 1.5 (Partial Remote) -MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Tier 1.5 (Partial…
August 29, 2026
IT System Administrator Tier 2 (MSP)
IT System Administrator Tier 2 (MSP) Key Responsibilities: Provide remote support and answer support calls Troubleshoot desktop and network issues Install operating systems, software, and updates Remove viruses and install antivirus software Communicate issues to the engineering team Collaborate with Senior Engineers on troubleshooting tasks IT System Administrator Tier 2 (MSP) Qualifications: Relevant IT experience…
IT Support Specialist Tier II (Partial Remote) – MSP
IT Support Specialist Tier II (Partial Remote) – MSP Responsibilities: Mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, printers, and workstations. Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance Provide support for Microsoft server technologies including Windows Server, Active Directory,…
Technical Services Consultant (MSP)
Technical Services Consultant (MSP) Responsibilities: Provide technical project consulting and comprehensive IT support for a variety of business clients Consult with end users and manage back-end systems. Plan, execute and deploy computer, server and cloud solutions. Implement network and printer reconfigurations. Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. Configure…
IT System Administrator Tier III
IT System Administrator Tier III Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Hyper-V Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security Administer hosted and cloud solutions for customers using technologies…
Technical Account Manager – MSP (Hospitality Industry)
Technical Account Manager – MSP (Hospitality Industry) Responsibilities: Meet with client success team to understand project scope, estimates, and goals. Responsible for new client onboardings, client management, and alignment to industry best practices Develop, build and cultivate long-term relationships with key management within your clients’ organizations Staying in scope and interfacing with client and internal…
IT System Engineer (Partial Remote)- MSP
IT System Engineer (Partial Remote)- MSP Responsibilities: Work with management team members, decision makers, and stakeholders to define business and technical requirements Solution design and implementation of new technologies for clients to meet the business requirements Responsible for new client onboardings, client management, and alignment to industry best practices Spin up and deploy Windows Servers Focus…
Systems Administrator- Windows Server (MSP)
Systems Administrator- Windows Server (MSP) Job Requirements: Experience servicing and supporting SMB networks/products Consultative, solutions-oriented experience Excellent communication skills & professional demeanor Familiarity with LAN/WAN/VoIP technologies Knowledge of Microsoft Windows desktop, server operating systems and applications, Microsoft Exchange, Microsoft SQL Server Level II IT support of Cloud, Servers and Desktops for both SMBs Windows Server, Active…
MSP System Engineer (Partial Remote)
MSP System Engineer (Partial Remote) Requirements: Azure/AWS migration experience VMware, Hyper-V, Citrix Virtualization skills Networking experience (Cisco and SonicWall). Proficient with the Microsoft Office Suite of products Proficient with router, firewall, switch, and access point configuration and management. Strong technical experience with Hyper-V, Firewalls, Microsoft Server MSP System Engineer (Partial Remote) Benefits: Salary $100,000- $120,000…
IT Support Technician Tier 1 (MSP)
IT Support Technician Tier 1 (MSP) Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving Microsoft’s…
System Administrator (Mid-level Escalations) – MSP
System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams experience…
IT Senior System Engineer (Configuration Team) MSP
IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)…
Mid-Level System Engineer (Hybrid) MSP
Mid-Level System Engineer (Hybrid) MSP Duties & Experience: Configuring and troubleshooting issues related to the following technologies (and many more): Windows Server, DNS, DHCP, VPN Hands-on experience working any of the following: VMWare servers, Printers on Terminal/Citrix servers Extensive experience working with Windows OS and Windows Server 2008-2019 Installing and maintaining approved security tools and…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
IT Senior Systems Engineer (Hybrid) – MSP
IT Senior Systems Engineer (Hybrid) – MSP Duties: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN and WAN infrastructure, particularly around…
IT System Administrator (L2) – MSP
IT System Administrator (L2) – MSP Responsibilities: Configure, install, and troubleshoot a range of IT systems, including but not limited to Microsoft 365 and Azure, VOIP, firewalls (Watchguard, Fortinet, SonicWall), network switching, SD-WAN/LAN, BDR services, Windows Server, EDR and MFA applications, MS Office applications, and structured cabling. Conduct on-site visits as needed for installation, troubleshooting,…
Hybrid Windows Systems Support Engineer (MSP)
Hybrid Windows Systems Support Engineer (MSP) Requirements: Exposure to cloud-based environments VMware troubleshooting/support Azure Active Directory, Group Policies MSP (Managed Service Provider) Experience Hybrid Windows Systems Support Engineer (MSP) Daily Responsibilities: 60% Administration/ Engineering 30% Escalated Support 10% Mentorship Hybrid Windows Systems Support Engineer (MSP) Benefits: Salary: $65,000 – $80,000 3 Weeks PTO 2 days onsite/…
Windows Systems Support Engineer // Hybrid NYC
Windows Systems Support Engineer Requirements: Exposure to cloud-based environments VMware troubleshooting/support Azure Active Directory, Group Policies MSP (Managed Service Provider) Experience Windows Systems Support Engineer Daily Responsibilities: 60% Administration/ Engineering 30% Escalated Support 10% Mentorship Windows Systems Support Engineer Benefits: 3 Weeks PTO Step immediately into a leadership role within the company Certification reimbursement Full…
Technical Support Engineer Level 2 – (Hybrid) MSP
Technical Support Engineer Level 2 – (Hybrid) MSP Requirements: Performing software and hardware installation/configuration as needed. Perform some analytical, technical, and administrative work in the planning, design, and installation of new or existing computer systems in a Windows environment. Resolve customer issues, providing superior customer service to ensure satisfied customers Understand account procedures to properly inform…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
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