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Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
July 17, 2026
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
IT System Administrator (Local WFH)- MSP
IT System Administrator (Local WFH)- MSP Duties: Proven experience in IT support with a focus on the areas mentioned above Strong understanding of desktop operating systems, both Windows and Mac Experience with O365, ConnectWise, and Active Directory functionalities Knowledge of backup solutions and troubleshooting remote desktop services and VPN. Proficiency in core network components and…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
Technology Alignment Manager – MSP (Hands-On Experience)
Technology Alignment Manager – MSP (Hands-On Experience) Duties: Serve as the trusted technology advisor for our clients, responsible for defining and executing overall IT Strategy Experience performing IT Risk planning and management strategies within client environments to help reduce overall risk Create proposals and quotes based on client needs and requirements Technical support of networking…
Mid-Level System Admin (Level 2) MSP
Mid-Level System Admin (Level 2) MSP Duties and Requirements: Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems Advanced technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Advanced access solution implementation and support: VPN,…
Entry Level Junior System Administrator (Ticket crusher) – MSP
Entry Level Junior System Administrator (Ticket crusher) – MSP Experience Install operating systems, software applications, and perform routine maintenance on equipment such as computers, printers, and scanner Work on firewalls, routers, wireless access points, and other network equipment Set up and configure new technology equipment such as computers, printers, and scanners Train on and learn…
Service Delivery Manager – MSP | Santa Fe Springs, CA
What You’ll Do: Lead day-to-day service delivery across the help desk and field teams Monitor ticket flow and SLA compliance using Autotask (or similar PSA) Review and audit tickets for quality and resolution accuracy Analyze trends in overdue tickets and coordinate solutions with staff Oversee billing dispute resolution and time entry approvals Manage service contracts…
M365 Project Engineer (MSP | Hybrid – DMV)
What You’ll Do Lead Microsoft cloud projects: Exchange Online migrations, SharePoint transitions, Intune deployments, Entra ID rollouts, Teams Phone implementations. Administer and troubleshoot Microsoft 365 (Exchange, SharePoint, Teams, Intune, Entra ID). Deploy Azure solutions including AVD, Windows 365, virtual networks, and core compute resources. Implement and monitor Microsoft Defender XDR; guide remediation during security events.…
IT Sales Executive – MSP
IT Sales Executive (MSP Experience Required)📍 Location: Columbia, MD (On-site/Hybrid)💰 Compensation: $60K base + double OTE + full benefits🕒 Type: Full-time What You’ll Be Doing: Prospect and close new business for managed IT and cloud services Manage the full sales cycle from lead gen to contract Build strong relationships with potential clients Work closely with…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
Senior System Engineer (L3) MSP
Senior System Engineer (L3) MSP Duties & Responsibilities: Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SAN’s) O365 migration experience Support both AWS/Azure infrastructures Virtualization via Hyper-V or VMware Remote access solutions: VPN, Terminal Services, and Citrix Networking experience with Cisco…
IT Consultant – MSP Projects (Field-Based | DC Metro Area)
What You’ll Do Travel to client sites to lead and support IT infrastructure projects Deploy and troubleshoot complex systems, including servers, cloud platforms, and networks Consult with clients to implement customized technology solutions Monitor and optimize systems performance and security Collaborate across departments to improve processes and align IT with business goals Stay ahead of…
Service Desk Manager – MSP (Hybrid/Remote)
What You’ll Do Lead a team of 8–10 Service Desk technicians Oversee daily support operations, including KPIs, ticket flow, and client satisfaction Develop and manage technician onboarding and training programs Work closely with a Service Coordinator to ensure scheduling efficiency and SLA alignment Partner with senior engineers and leadership on escalations, quality assurance, and service…
IT Helpdesk Support (ConnectWise)
IT Helpdesk Support (ConnectWise) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Helpdesk Support…
Senior System Engineer
Senior System Engineer Responsibilities: Design, deploy, and maintain infrastructure solutions for our clients Provide advanced troubleshooting and support for a variety of IT systems and applications Manage and monitor network performance and security Collaborate with other team members to deliver high-quality services to our clients Stay current on industry trends and emerging technologies to drive…
vCIO – Managed Services
vCIO – Managed Services Job Responsibilities: Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus. Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational initiatives. Manage client accounts, beginning with the initial onboarding phase as well as monthly,…
System Engineer L3 – Managed Services
System Engineer L3 – Managed Services Responsibilities: Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support. Troubleshoot network and server-related issues for internal and external clients. Follow technical best practices and provide subject matter expertise for project and support engagements. Act as a technical escalation point for…
Cisco Network Engineer – Managed Service Provider
Cisco Network Engineer – Managed Service Provider Responsibilities: Design and develop network solutions based on customer business requirements. Configure deploy Cisco Routers, Switches, and Wireless access points. Rack and Stack of new network equipment Manage and maintain firewalls – Palo Alto and Cisco Firepower Some Cisco VOIP systems knowledge preferred. Design, Implement, maintain site to…
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