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Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
July 13, 2026
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
Mid-Level System Admin (Level 2) MSP
Mid-Level System Admin (Level 2) MSP Duties and Requirements: Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems Advanced technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Advanced access solution implementation and support: VPN,…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
Technology Alignment Manager – MSP (Hands-On Experience)
Technology Alignment Manager – MSP (Hands-On Experience) Duties: Serve as the trusted technology advisor for our clients, responsible for defining and executing overall IT Strategy Experience performing IT Risk planning and management strategies within client environments to help reduce overall risk Create proposals and quotes based on client needs and requirements Technical support of networking…
IT System Administrator (Local WFH)- MSP
IT System Administrator (Local WFH)- MSP Duties: Proven experience in IT support with a focus on the areas mentioned above Strong understanding of desktop operating systems, both Windows and Mac Experience with O365, ConnectWise, and Active Directory functionalities Knowledge of backup solutions and troubleshooting remote desktop services and VPN. Proficiency in core network components and…
Entry Level Junior System Administrator (Ticket crusher) – MSP
Entry Level Junior System Administrator (Ticket crusher) – MSP Experience Install operating systems, software applications, and perform routine maintenance on equipment such as computers, printers, and scanner Work on firewalls, routers, wireless access points, and other network equipment Set up and configure new technology equipment such as computers, printers, and scanners Train on and learn…
Senior System Engineer (L3) MSP
Senior System Engineer (L3) MSP Duties & Responsibilities: Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SAN’s) O365 migration experience Support both AWS/Azure infrastructures Virtualization via Hyper-V or VMware Remote access solutions: VPN, Terminal Services, and Citrix Networking experience with Cisco…
Technical Support Specialist – MSP
What You’ll Be Doing: End-User Support: Be the first point of contact for clients experiencing technical issues. Troubleshooting: Handle hardware/software issues, account setup, password resets, and basic networking problems. Ticketing & Documentation: Accurately log support tickets and maintain helpful documentation for repeat solutions. Escalation Support: Flag complex issues to senior engineers with clear notes to…
vCIO – Managed Service Provider
vCIO – Managed Service Provider Key Responsibilities: Develop and maintain strong relationships with clients, serving as their trusted IT advisor. Conduct IT strategy meetings, technology assessments, and business reviews. Create and implement strategic IT roadmaps tailored to each client’s business needs. Identify technology gaps and recommend solutions that improve efficiency and security. Collaborate with internal…
Senior System Engineer (MSP)
Senior System Engineer (MSP) Day to Day: Conduct M365 migrations and setups Handle complex software migrations including ERP upgrades and integrations with cloud software Execute server migrations on platforms like VMWare, HyperV, and Azure Manage SharePoint and Azure migrations and setups Configure VMWare servers and perform server migrations/setups Set up networks including firewalls, switches, and…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
Operations Manager | MSP
What You’ll Do Oversee day-to-day operations across Service Delivery, Projects, NOC/SOC, and Account Management Ensure issues are resolved efficiently and SLA expectations are met in a 24/7/365 environment Lead project planning and implementation efforts across client environments Streamline workflows and optimize SOPs for maximum efficiency and client satisfaction Collaborate cross-functionally to align departments with company…
Systems Administrator Tier 2 | MSP
Key Responsibilities: Escalated support for Windows Server, Azure, M365, and networking-related issues. Troubleshoot directory services, cloud-based apps, email, and authentication problems. Manage change requests for firewall configs, VLANs, DNS, DHCP, and VPNs. Support and administer Azure Entra ID (formerly Azure AD), Intune, and VDI. Maintain VMware and Hyper-V environments. Configure Dell/SonicWall firewalls and manage Dell/NetGear/Aruba…
System Administrator / Projects Engineer | MSP
What You’ll Do: Execute infrastructure projects for SMB and mid-market clients, including server migrations, cloud implementations, and security upgrades Administer and support environments across Microsoft 365, Azure, VMware/Hyper-V, Active Directory, and Windows Server Work directly with clients to understand needs, scope solutions, and deliver results Provide Tier 2/3 support escalation when needed (light day-to-day support,…
Senior Systems Administrator (MSP) – 3 Days Remote
Responsibilities: Provide remote and on-site technical support for end users and client environments. Troubleshoot hardware/software issues, network devices, and business-critical applications. Manage and resolve escalated service tickets and time-sensitive client requests. Configure and manage Windows servers and infrastructure components in Azure. Administer and support Microsoft 365 environments, including domain synchronization. Set up and maintain firewalls,…
System Engineer (MSP) – Hybrid WFH
System Engineer (MSP) – Hybrid WFH Responsibilities: Provide Tier 2.5 support for Microsoft environments, including Azure, Office 365, and Windows Server. Troubleshoot and resolve escalated issues for desktops, workstations, and user software. Manage and configure SonicWALL firewalls, VPNs, and networking equipment. Document and track issues using MSP tools such as ConnectWise, Ninja RMM, and IT…
Systems Administrator L2 | MSP
🔧 What You’ll Be Doing Serve as a go-to resource for escalated technical issues—servers, workstations, networks, cloud Maintain, monitor, and troubleshoot infrastructure using tools like NinjaOne, ConnectWise, BrightGauge Configure and manage Azure Entra ID, Microsoft 365, VPNs, firewalls (SonicWall), VLANs, and Wi-Fi (Ubiquiti) Lead and support client-facing IT projects—system rollouts, infrastructure refreshes, network upgrades Travel…
Senior Technical Engineer – MSP
Why You’ll Love This Role You’ll lead complex IT infrastructure and cloud projects from scoping to deployment. You’ll mentor and guide a high-performing technical team—this is not a help desk role. You’ll work directly with clients and decision-makers, shaping modern IT environments. You’ll have support to pursue certifications, advanced training, and career advancement. What You’ll…
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