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Customer Success Manager – Managed IT Services (MSP)
Customer Success Manager – Managed IT Services (MSP) Location: Reston, VA Salary: $90,000 – $110,000 What You’ll Do As a Customer Success Manager, you will act as the primary point of contact for clients, ensuring their business and technology goals align for maximum success. This role blends technical expertise, strategic guidance, and strong relationship management…
August 11, 2026
IT Business Development Representative (MSP)
IT Business Development Representative (MSP) Responsibilities: Sign new Monthly Recurring Revenue (MRR) clients by executing company sales strategies Prospect, network, develop and create relationships with key decision makers and turn those relationships into new MRR clients Identify, research, and prioritize target accounts Prepare and present proposals Negotiate and close new business Utilize consultative selling techniques that…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
Business Development Representative – IT Services (MSP)
Why Join Us? We’re a fast-growing Managed Service Provider (MSP) with a proven track record—doubling revenue year over year since 2021. We provide enterprise-level IT solutions to small and mid-sized businesses with a commitment to responsiveness, security, and client satisfaction. As part of our growth, we’re building a lean, high-performance sales team—and this is your…
IT Services Sales Representative – MSP
What You’ll Do: Identify and generate new business opportunities for managed IT services, cloud solutions, cybersecurity, and support plans Build relationships with small to mid-sized businesses in the NYC metro area Conduct client discovery to understand their IT pain points, challenges, and growth goals Work closely with technical engineers to tailor solutions and build proposals…
IT Senior Engineer- MSP
Key Responsibilities: Configure and install Windows servers and various computer systems. Lead migrations for M365 & G-Suite. Design and implement Azure build-outs and migrations. Troubleshoot and manage SharePoint migrations. Virtualize using Hyper-V or VMware, including setting up new infrastructure and performing P2V migrations. Install and maintain security tools, policies, and procedures. Design, configure, maintain, and…
IT Helpdesk Support Tier II (MSP)
What You’ll Be Doing: Serve as a Tier II escalation point for complex technical issues. Support and maintain Windows Server environments, Active Directory, and Group Policies. Administer and troubleshoot Microsoft 365, Azure, and cloud-based solutions. Diagnose and resolve networking issues, system failures, and security concerns. Assist with server deployments, upgrades, and migrations. Work closely with…
IT Helpdesk Technician (ConnectWise)
IT Helpdesk Technician (ConnectWise) Key Responsibilities: Configure Microsoft 365 and Exchange clients. Install and troubleshoot MS Office Suite applications. Manage user accounts, permissions, and backups. Support Windows desktop operating systems and troubleshoot TCP/IP issues. Work with routers, firewalls, and email applications. IT Helpdesk Technician (ConnectWise) Qualifications: 1+ years of experience with a Managed Service Provider…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Technical Account Manager – MSP (Client Technology Advisor)
Technical Account Manager – MSP (Client Technology Advisor) Location: Baltimore/Washington Metro Area (Hybrid) Salary: $80,000-$90,000 + Benefits What You’ll Do Client Technology Alignment: Conduct regular assessments, document client environments, and ensure systems align with best practices. Technology Roadmaps: Work with vCIOs and Client Success teams to develop strategic IT roadmaps based on client needs. Consulting…
IT Helpdesk Support Tier 1 (MSP)
IT Helpdesk Support Tier 1 (MSP) Responsibilities: Provide level 1 support for all client tickets. Provide level 2 support when possible by ability. Troubleshoot & Administer O365 Manage accounts in active directory for various clients Provide desktop support Work along side senior engineers for exposure to project based work IT Helpdesk Support Tier 1 (MSP) Requirements: …
IT System Administrator – Level 3 (MSP)
IT System Administrator – Level 3 (MSP) Requirements: Microsoft Windows Server 2012/2016/2019 configuration & implementation Active Directory/DHCP/DNS M365 Administration and migrations Virtualization via VMware/Hyper-V Routers, switches, firewalls, wireless networks AWS and MS Azure administration & deployments Design/implementation of mid-large size Microsoft ecosystems (SharePoint, O365, Exchange, etc.) IT System Administrator – Level 3 (MSP) Benefits: 100%…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
System Administrator L3 – Managed Services
System Administrator L3 – Managed Services Responsibilities: Manage and optimize VMware and Hyper-V virtualization infrastructure across multiple client environments. Configure, maintain, and secure enterprise firewalls (SonicWall, Palo Alto, Cisco). Administer Microsoft 365 environments, including Exchange Online, SharePoint, and related services. Troubleshoot and resolve system-related issues and provide end-user support. Collaborate with internal teams to implement…
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
Systems Engineer & IT Strategist – MSP
Systems Engineer & IT Strategist – MSP Responsibilities: Act as Tier 3 escalation point for technical issues across servers, networks, cloud platforms, and security. Lead project implementations including server upgrades, cloud migrations, network deployments, and cybersecurity enhancements. Support Microsoft technologies including Windows Server, Active Directory, Exchange, Office 365, Azure, and related platforms. Manage and maintain…
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