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Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
July 16, 2026
System Engineer (Hybrid) MSP
System Engineer (Hybrid) MSP Requirements: Ability to handle Microsoft Exchange and M365 configurations and maintenance tasks. 2+ years of experience with ConnectWise Ticketing System and ConnectWise Automate Knowledge and experience working with Azure Virtual Machines, Networks, Azure Site Recovery, Azure Backup and Storage, Application Be well-versed with antivirus solutions like Webroot and SentinelOne Provide technical…
Hybrid System Administrator (Level 2) – MSP
Hybrid System Administrator (Level 2) – MSP: Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Experience with Windows OS and server from 2008-2019 Knowledge and experience with building and managing firewalls Experience working…
IT Technician Administrator (L2/L3) – MSP
IT Technician Administrator (L2/L3) – MSP Responsibilities: Experience working with Office 365, Windows Server, VMware, Hyper-V, Meraki, and networking infrastructure to support and manage on-premise and cloud-based networks Create and manage networks with firewalls, switches, access points, and possess a deep understanding of DHCP/DNS/VPNs Utilize your business analysis and project management skills to deliver effective…
Hybrid Senior System Engineer (Projects Team) MSP
Hybrid Senior System Engineer (Projects Team) MSP Duties : Complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Configuring and installing various computer and Windows servers Migrations on O365 & G-Suite and Azure Experience deploying and configuring Meraki switches, wireless, and routers Experience working with Teams Voice implementations Design, implement,…
Help Desk Manager (Hybrid) – MSP
Help Desk Manager (Hybrid) – MSP Requirements: Develop daily, weekly and monthly reports on help desk team’s productivity Ensure customer service is timely and accurate on a daily basis Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the entire technical support process Follow up with customers…
Senior System Engineer (Hybrid) MSP
Senior System Engineer (Hybrid) MSP Experience: End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting MS Office 365 administration with domain synchronization and migrations MUST HAVE 3 + YEARS OF MANAGED SERVICE PROVIDER EXPERIENCE Server 2008/2008R2, Server 2012/2012R2, Server 2016, VMware, Hyper-V Exchange, SQL, Active Directory, DNS, File Server, Domain…
Senior System Engineer – Modernizing Infrastructure, Venture-backed CSP $115,000
Senior System Engineer – Managed Services Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of L2 engineers to…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Duties: Experience with network and firewalls Cisco, SonicWall, Meraki, Fortinet, AV, CFS, routing, switching, network access control systems Knowledgeable in Citrix and VMware migrations and deployments Virtualization/cloud computing technologies, specifically VMware and performing P2Vs Understanding and supporting 24/7 infrastructure and business-critical applications Migration experience / Hybrid Cloud and on-prem Knowledge…
System Administrator (IT Generalist) – MSP
System Administrator (IT Generalist) – MSP Duties & Requirements: Minimum of 2 years of experience with ConnectWise Manage. 5 years of IT experience, including 3+ years in the MSP industry Proficiency in cybersecurity best practices and network troubleshooting Strong knowledge of Active Directory and Azure AD. Familiarity with Microsoft Exchange, M365, Windows 10, and Mac…
Hybrid System Administrator (Tier 2) MSP
Hybrid System Administrator (Tier 2) MSP Duties: Upgrading hardware and software as needed to ensure optimal workstation performance. Systems set up and testing including installing and updating OS and software. Troubleshoot network devices, printers, and business-specific or line-of-business applications. Ongoing management of Office 365 and Azure environments Experience working with VMware and/or Hyper-V, ConnectWise/Labtech Implementing…
Systems Engineer (Tier 2.5) – Hybrid Role, Project-Heavy, Career Track to Leadership $95,000
Systems Engineer (Tier 2.5) – Managed Services/ Hybrid Work Job Duties: Provide technical expertise to align VMware Best Practices with company’s existing IT policies, workflows, and procedures in design process Designing and implementing, migrating and supporting Windows, VMware/Hyper-V server networks Maintaining and improving the technology infrastructure of our company, working closely with our team of…
Sales Engineer (100% Designing – No Implementation)
Sales Engineer (100% Designing – No Implementation) Responsibilities: Engage with clients to gather requirements and understand their business challenges. Design comprehensive IT solutions that encompass network, infrastructure, security, and application components. Produce detailed technical documentation and schematic diagrams to illustrate design concepts. Conduct technical evaluations and provide recommendations to enhance client IT environments. Keep abreast…
Presales Solutions Engineer (Architect)
Presales Solutions Engineer (Architect) Responsibilities: Collaborate with clients to understand their business requirements and translate them into effective IT solutions. Design end-to-end IT architecture, including network, infrastructure, security, and application components. Develop comprehensive documentation and detailed diagrams to communicate design specifications to clients and internal teams. Conduct technical assessments and provide strategic recommendations for IT…
Service Delivery Manager – Venture-backed Cloud Service Provider
Service Delivery Manager – Cloud MSPLocation: Manhattan, NYC About the Company This Cloud MSP is entering an exciting growth phase, supported by institutional investment and a clear vision for scale. The company has the financial strength, leadership commitment, and market opportunity to continue expanding while elevating its service delivery engine. That means this role is…
IT System Administrator (Tier 2.5) MSP
IT System Administrator (Tier 2.5) MSP Requirements: Prefers NAble, NCentral, ConnectWise experience Windows 2012, 2016 and newer AD User management, backup/restore and patching Azure AD User management, OneDrive and SharePoint user support Basic administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup Office 365 Suite, GSuite is…
System Administrator “Jack of All Trades”
System Administrator “Jack of All Trades” Responsibilities: Deploy complex solutions involving a variety of technologies, including Exchange, VMWare and Windows Server. Build new network and server environments and perform physical to virtual conversions. Install physical network, server and desktop equipment for customers. Manage, maintain and upgrade existing servers, networks and desktops. Maintain healthy working relationships…
Senior Escalations Engineer (Partial WFH)
Senior Escalations Engineer (Partial WFH) Responsibilities: Provide 70% support and 30% project assistance, acting as a key resource in resolving technical issues and executing projects with a team Handle escalations effectively, with a balanced workload of 50% support and 50% escalations. Address escalations, including BCDR (Business Continuity and Disaster Recovery) incidents, critical errors, failed events…
Hybrid Escalation Engineer (MSP)
Hybrid Escalation Engineer (MSP) Responsibilities: Responding to technical escalations: You would be responsible for addressing and resolving complex technical issues reported by clients, and ensuring that SLAs are met Troubleshooting: You would use your expertise to diagnose and troubleshoot issues in complex IT environments, such as hybrid cloud environments and on-premises infrastructure Providing technical guidance:…
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