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IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP: Job Requirements: Computer Hardware; Software Troubleshooting Strong background with Windows 10 Desktop support experience Networking/troubleshooting knowledge Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365 1+ years of experience working for a Managed Service Provider Required MCSA, MCSE, or CCNA preferred…
August 1, 2026
IT Support Specialist Tier 2.5 (MSP)
IT Support Specialist Tier 2.5 (MSP) Responsibilities: Provide remote and onsite level 2/3 server support and system/network administration. Execute project work including network and server upgrades. Conduct system/network diagnostics, repairs, and optimizations. Install, configure, and deploy Microsoft Windows workstations and servers. Set up switches, routers, firewalls, and wireless access points. Troubleshoot TCP/IP subnetting and Internet…
Senior System Engineer “Jack of All Trades” – MSP
Senior System Engineer “Jack of All Trades” Responsibilities : Lead all cloud infrastructure evaluation, design, architecture and implementation projects and tasks both internally and for clients. Act as the last escalation point for the Engineering team for all technical issues. Design, develop, and/or integrate proven solutions to complex application problems for vast portfolio of commercial…
IT System Engineer (Tier 2.5) MSP
Key Responsibilities: Design and support client network and computing infrastructure Administer servers and virtual server clusters Install, configure, and maintain network hardware and software Monitor and enhance network performance and security Manage system backups and restore protocols Document network issues and solutions Travel to client sites as needed and participate in on-call support rotation Create…
System Engineer (MSP)
System Engineer (MSP) Responsibilities: Serve as the primary technical expert for addressing infrastructure-related outages, failures, and problems. Conduct proactive and reactive incident response for system or service anomalies. Deliver high-quality technical support in areas of expertise, such as networking and virtualization. Utilize and manage various systems management tools to monitor and maintain infrastructure. Identify and…
Senior System Engineer (Automation) – MSP
Key Responsibilities: Develop and implement scripting solutions using ConnectWise to install software, address issues, remediate vulnerabilities, and deploy new services. Maintain and update ConnectWise: manage agent scripts, respond to alerts, monitor dashboards, and conduct periodic system reviews. Perform network-level patching and maintenance, including WAN and LAN connectivity, routers, firewalls, and security. Provide support for disaster…
IT Support Specialist Tier II (Client Facing) – MSP
IT Support Specialist Tier II (Client Facing) – MSP Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to the client in non-technical terms 2+ years working for a Managed Service Provider REQUIRED** IT Support…
IT Helpdesk Support Tier III (MSP)
IT Helpdesk Support Tier III (MSP) Responsibilities: Act as the primary escalation point from tier 1 and tier 2 support technicians Support of Microsoft server and desktop operating systems, and hardware Virtualization design, implementation, and support (VMware, Hyper-V, Xen) Completion of Office 365/Azure administration and migrations Device firmware and OS patching/upgrades as required Setup, configuration, administration,…
IT Field Technician “White Glove IT Support” (MSP)
IT Field Technician “White Glove IT Support” (MSP) Requirements: 4+ years of hands on Windows desktop or systems support experience is required SonicWall, Meraki or Cisco experience configuring, installing and troubleshooting Experience with Windows Server migrations 2+ YEARS OF MSP EXPERIENCE REQUIRED Experience with Active Directory (add/delete users, group policies) Experience with Microsoft Exchange (hosted…
vCIO (Managed Service Provider)
vCIO (Managed Service Provider) Job Responsibilities and Essential Functions: Managing relationships with principals, owners, and key stakeholders in client organizations Understanding technology business drivers in client organizations Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities Technical business consulting Working with clients and internal teams on support escalations, project scoping and…
System Administrator (Mid-level Escalations) – MSP
System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams experience…
IT Senior System Engineer (Configuration Team) MSP
IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)…
Mid-Level System Engineer L2/L2.5 (MSP)
Mid-Level System Engineer L2/L2.5 (MSP) Responsibilities: Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, basic virtualization, Windows Systems Administration, and general Network Administration (TCP/IP) Experience in general Network Administration/Troubleshooting Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network, or anywhere in between MS Office 365 administration…
IT Senior Systems Engineer (Hybrid) – MSP
IT Senior Systems Engineer (Hybrid) – MSP Duties: Completing all project work assigned in a timely manner, with excellent communication and intended result. Projects may include: client line of business software deployments/ upgrades/ migrations Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS). Experience working with LAN and WAN infrastructure, particularly around…
System Administrator & Junior System Engineer – MSP
System Administrator & Junior System Engineer – MSP Qualifications: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Windows 10 OS and MAC OS experience SharePoint Administration experience Install and integrate…
System Administrator (ConnectWise)
System Administrator (ConnectWise) Responsibilities: Manage, maintain, and monitor client IT environments using ConnectWise Perform daily system checks and ensure all systems are up-to-date, secure, and running optimally Troubleshoot hardware or software issues quickly and efficiently Document all work performed, including issues, resolutions, and time tracking Create and maintain users, groups, and access permissions Monitor system…
MSP Help Desk Coordinator/ Dispatcher
MSP Help Desk Coordinator/ Dispatcher Responsibilities: A point of contact to the customer for all types of service requests. Pre-process service requests as they arrive through a phone call, email, manual entry, or direct customer input. Schedule internal and field technical resources via the ticketing system. Monitor resource schedules to ensure prompt time entry on service…
Hybrid Junior System Administrator (Level 1) MSP
Hybrid Junior System Administrator (Level 1) MSP Requirements: Experience working and understanding Active Directory & O365 Basic understanding of Linux and Mac OS troubleshooting. Basic knowledge of working with desktop software such as all Microsoft Office Suites. Experience with Active Directory/Microsoft Windows Experience working with ConnectWise or other ticketing / RMM experience Comfortable being client-facing…
Mid-Level System Engineer (Hybrid) MSP
Mid-Level System Engineer (Hybrid) MSP Duties & Experience: Configuring and troubleshooting issues related to the following technologies (and many more): Windows Server, DNS, DHCP, VPN Hands-on experience working any of the following: VMWare servers, Printers on Terminal/Citrix servers Extensive experience working with Windows OS and Windows Server 2008-2019 Installing and maintaining approved security tools and…
System Administrator (Level 2) – MSP
System Administrator (Level 2) – MSP Experience: Knowledge of Ticketing Systems and Monitoring Software (ConnectWise, ServiceNow, Datto) Configure and troubleshoot issues related to Window Server, DNS, DHCP VPN Experience configuring and troubleshooting VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Citrix servers, Printer Servers, and Office 365 Must be organized, detail-oriented, and self-motivated Email…
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