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IT Field Technician & IT Support Specialist Tier II (MSP)
IT Field Technician & IT Support Specialist Tier II (MSP) Technologies/ Requirements: Windows Servers VMware, Hyper-V ConnectWise a major plus Ability to conceptualize the design and deployments of new offices and new clients (Windows/VMware/Cloud) Experience with Network Administration Experience with Active Directory, Group Policy, O365, Exchange and Azure AD Ability to articulate your work to…
December 13, 2025
Level 1 Support Engineer (MSP)
Level 1 Support Engineer (MSP) Duties: Experience with administration of M365 and M365 product suite Proficiency in Active Directory administration, implementation, and troubleshooting of Group Policy and AD topologies Provide end-user technical support, hardware installation, and infrastructure replacement at customer location Familiarity with ConnectWise and IT Glue Escalate technical issues to tier 2 and tier…
System Administrator Level 2 – MSP
System Administrator Level 2 – MSP Duties: Diagnoses and resolves end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems. Identify and drive opportunities to automate repeatable networking tasks including through the creation and maintenance of scripts and tools Troubleshoot network devices, printers, and business-specific or…
Technology Alignment Manager – MSP (Hands-On Experience)
Technology Alignment Manager – MSP (Hands-On Experience) Duties: Serve as the trusted technology advisor for our clients, responsible for defining and executing overall IT Strategy Experience performing IT Risk planning and management strategies within client environments to help reduce overall risk Create proposals and quotes based on client needs and requirements Technical support of networking…
Managed Service Provider – Help Desk Engineer
Managed Service Provider – Help Desk Engineer Experience: 2+ years of experience working for a Managed Service Provider REQUIRED Experience with desktop operating systems Knowledge of Servers: Active Directory, Group Policy, O365 High-level experience and knowledge of Windows and Mac operating systems Monitor service boards for new tickets and or respond to tickets Monitor resource…
Mid-Level System Admin (Level 2) MSP
Mid-Level System Admin (Level 2) MSP Duties and Requirements: Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems Advanced technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless Advanced access solution implementation and support: VPN,…
IT System Administrator (Local WFH)- MSP
IT System Administrator (Local WFH)- MSP Duties: Proven experience in IT support with a focus on the areas mentioned above Strong understanding of desktop operating systems, both Windows and Mac Experience with O365, ConnectWise, and Active Directory functionalities Knowledge of backup solutions and troubleshooting remote desktop services and VPN. Proficiency in core network components and…
Entry Level Junior System Administrator (Ticket crusher) – MSP
Entry Level Junior System Administrator (Ticket crusher) – MSP Experience Install operating systems, software applications, and perform routine maintenance on equipment such as computers, printers, and scanner Work on firewalls, routers, wireless access points, and other network equipment Set up and configure new technology equipment such as computers, printers, and scanners Train on and learn…
Senior System Engineer (L3) MSP
Senior System Engineer (L3) MSP Duties & Responsibilities: Design, Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..) Design, Implement, and Support storage area networks (SAN’s) O365 migration experience Support both AWS/Azure infrastructures Virtualization via Hyper-V or VMware Remote access solutions: VPN, Terminal Services, and Citrix Networking experience with Cisco…
System Administrator (Windows/Azure) – partial remote
System Administrator (Windows/Azure) – partial remote Requirements: 2+ years of Managed Service Provider Experience REQUIRED Support VMware and Windows Server 2012/2016 remotely in a team environment. Troubleshooting VMware and Windows and implementing solutions on an individual basis and as part of a team. Experience working with ConnectWise or other PSA/RMM tools. Recommendation, testing, set up,…
IT System Engineer – Tier II (Hybrid) MSP
IT System Engineer – Tier II (Hybrid) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and…
Hybrid Support Engineer (Level II) MSP
Hybrid Support Engineer (Level II) MSP Experience Experience and understanding of supporting Microsoft Office (premise and M365) Experience working with any of the following RMM tools, such as ConnectWise Automate, Datto RMM, etc. Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, Sophos, Ubiquiti, etc.) Experience working with Backup Solutions – BDR’s, DATTO, Infrascale, etc.…
IT System Administrator (Mid-Level Support) MSP
IT System Administrator (Mid-Level Support) MSP Duties: Configuring, maintaining, and supporting client IT infrastructure (hardware and online services) Troubleshooting M365 and Office365 applications (Intune, Exchange, etc.) Configuring Windows Server tools (PowerShell, Active Directory, Group Policy) Basic configuration, management, troubleshooting, and ability to deploy software-based network services Knowledge and experience with Active Directory and Microsoft Azure…
Technical Support Engineer (Tier II)
Technical Support Engineer (Tier II) Responsibilities include: Administrating Microsoft Servers Serving as a technical expert analyzing client infrastructure and providing recommendations on improvements. Systems monitoring, analysis and capacity planning. Virtualization technology support (VMware, Citrix, Hyper-V) Technical Support Engineer (Tier II) Required Experience: 3+ years experience with Windows Servers, Azure, O365 3+ years experience administering Active Directory…
Tier 2.5 Systems Engineer – IT Service Management
Key Responsibilities: Design, support, and maintain client network and computing infrastructure. Administer servers and virtual server clusters. Configure and manage network hardware, systems, services, and devices. Implement performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security protocols. Manage user accounts, permissions, email systems, and threat management.…
IT Helpdesk Technician “ticket crusher” – MSP
IT Helpdesk Technician “ticket crusher” – MSP Responsibilities: Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Complete remote access solution implementation and support: VPN and Terminal Services Monitor the manage system alerts & resolve incoming tickets at a tier 1 level Provide IT Support relating to technical issues involving…
IT Senior System Engineer (Configuration Team) MSP
IT Senior System Engineer (Configuration Team) MSP Duties & Experience: Expert-level experience managing Microsoft solutions (Microsoft Configuration Manager, Hyper-V, failover clustering, file services) Provide top-notch technical support in your areas of subject matter expertise (network, virtualization) Coordinating and implementing client/server applications architecture VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)…
System Administrator & Junior System Engineer – MSP
System Administrator & Junior System Engineer – MSP Qualifications: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Windows 10 OS and MAC OS experience SharePoint Administration experience Install and integrate…
System Administrator (Mid-level Escalations) – MSP
System Administrator (Mid-level Escalations) – MSP Duties: Knowledge of (AD, O365, Azure) and Network support (Switches, routers, firewalls) Configure and install various computer and Windows servers Knowledgeable in Hyper-V / VMWare Knowledgeable in-network and firewalls (Cisco, SonicWall, Meraki, Fortinet, etc.) Understand and support 24/7 infrastructure and business-critical applications User account maintenance SharePoint and Teams experience…
Mid-Level System Engineer (Hybrid) MSP
Mid-Level System Engineer (Hybrid) MSP Duties & Experience: Configuring and troubleshooting issues related to the following technologies (and many more): Windows Server, DNS, DHCP, VPN Hands-on experience working any of the following: VMWare servers, Printers on Terminal/Citrix servers Extensive experience working with Windows OS and Windows Server 2008-2019 Installing and maintaining approved security tools and…
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