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IT Service Desk Engineer L2 (ConnectWise)
IT Service Desk Engineer L2 (ConnectWise) Requirements: Perform remote help desk support as well as occasional onsite assistance Tracking & documenting support activities, using ConnectWise ticketing system. Perform weekly antivirus and Windows patch updates using ConnectWise Automate software. Experience/ technical knowledge of most or all of the following technologies: Windows 7/10/11, Windows Server 2008/2012/2019, Active…
May 26, 2023
Senior System Administrator (ConnectWise)
Senior System Administrator (ConnectWise) responsibilities: Maintaining customer’s environments that are both hosted at our datacenter and on the customer’s premises. Leading hardware and service deployment projects. These projects may include such technologies as servers, SANS, switches, routers, firewalls, and wireless devices. Maintaining Microsoft specific environments like Windows Server, Exchange server, Office 365, and Azure. Troubleshooting…
System Engineer Level 3 (ConnectWise)
System Engineer Level 3 (ConnectWise) Responsibilities: Handle escalations/questions from the team, mentor junior techs, and lead training sessions. Liaise with vendors and other third parties to move issues towards completion. Create and update documentation such as client configurations, work instructions etc. Maintain and submit up to date and real-time time entries and expenses for billing…
May 25, 2023
Help Desk Engineer – L2 (MSP)
Help Desk Engineer – L2 (MSP) Technical Skills: • Server 2008 — Server 2016 or 2019 installation, maintenance and support • Windows 10 installation, recovery, support and maintenance • Full range of Microsoft products including Office Suite • Exchange Server 2010 — 2019 administration • Active Directory and Group Policy administration • DNS, DHCP, TCP/IP…
IT Senior System Administrator (MSP)
IT Senior System Administrator (MSP) Technical Experience: Server and workstation hardware and software, including Windows, Linux, and Mac Backup and Disaster Recovery (BDR) Cyber Security Defense and Unified Threat Management (UTM) Security Monitoring, including SOC and SIEM Maintenance of IT Systems Installation, service, troubleshooting, and repair Operating System installation and configuration Cloud and virtualization using…
Windows Systems Administrator – IT Support
Windows Systems Administrator – IT Support Responsibilities In-depth knowledge of Office 365, Windows 20012/2016/2019 Server and VMware ESXi Experience configuring and migrating O365 Experience in integration and migration of Active Directory and Microsoft Exchange Email into cloud environment. ConnectWise or Kaseya experience Understanding of virtualization technologies (VMware ESXi, Hyper-V, Hypervisor, etc.), Comfortable supporting Azure environments…
May 24, 2023
IT System Administrator (ConnectWise)
IT System Administrator (ConnectWise) Requirements: Services: Active Directory, Group Policy, DNS, DHCP Operating Systems: Windows Server Virtualization: Hyper-V, VMWare Cloud: AWS and Azure E-mail: O365 administration and migrations IT System Administrator(ConnectWise) Salary / Benefits: $75,000 – $85,000 Health, Dental, and Vision Insurance 401(k) with 4% company match Mileage Reimbursement Partial WFH schedule (3 days at…
System Engineer III (MSP)
As a System Engineer III (MSP) you will be: Serving as an escalation point for Tier III support issues that are escalated from our Tier I and Tier II engineers. • Implementing new systems and network solutions and/or improving the efficiency of current implementations • Serving as an integral member of the Project Delivery teams…
System Administrator II (MSP)
System Administrator II (MSP) Requirements: Configure and install various computer and Windows servers Migrate O365/G-Suite/Servers Azure administration and deployments Recommend solutions and services to C-levels Install and maintain approved security tools, policies, and follow procedures to implement Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers Install and integrate new server…
IT System Administrator (Managed Services)
IT System Administrator (Managed Services) Requirements: ALL recent versions of MS Windows Server Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN Experience with IAAS Platforms such as AWS and Azure MS Exchange Server (2007-2019) and Office 365 hosted solutions, including migrations from prior versions and cloud Exchange deployments Moderate MS SQL Server database management preferred…
System Administrator I (Managed Services)
System Administrator I (Managed Services) Requirements: Install, configure, test and maintain operating systems, application software, and system management tools Work with and advise team members and customers on best practices, advanced troubleshooting, and future systems designs Create and update documentation of existing or future customer environments Administration/troubleshooting of modern network technologies (Meraki and SonicWALL) Administration/troubleshooting…
Service Desk Engineer – L2 (MSP)
Service Desk Engineer – L2 (MSP) Technical Skills & Responsibilities: Resolve all Tier 1 escalated incidents Server 2008 — Server 2016 or 2019 installation, maintenance and support Windows 10 installation, recovery, support and maintenance Full range of Microsoft products including Office Suite Ongoing management of Office 365 and Azure environments Active Directory and Group Policy…
Senior System Administrator (Azure)
Senior System Administrator (Azure) Requirements: Strong experience with Cloud technologies (Azure) Strong experience with Virtualization technologies (VMware) Support of Windows Server environments (AD, GPO) Concepts, configuration, and troubleshooting of firewalls (SonicWall) Manage and troubleshoot Exchange user accounts through Office 365 IT Glue administration, process automation abilities preferred Senior System Administrator (Azure) Benefits: Health Insurance 100%…
Senior System Administrator (Azure)
Senior System Administrator (Azure) Requirements: Strong experience with Cloud technologies (Azure) Strong experience with Virtualization technologies (VMware) Support of Windows Server environments (AD, GPO) Concepts, configuration, and troubleshooting of firewalls (SonicWall) Manage and troubleshoot Exchange user accounts through Office 365 IT Glue administration, process automation abilities preferred Senior System Administrator (Azure) Benefits: Health Insurance 100%…
Service Desk Engineer – ConnectWise
Service Desk Engineer – ConnectWise Essential Duties & Responsibilities: Troubleshoot, repair, and configure basic computer systems. Resolve technical problems with printers/scanners and computers. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Work one on one with clients to find quick resolutions to easy-moderate issues, all while…
Service Desk Engineer (Partial Remote)
Service Desk Engineer (Partial Remote) Skills & Requirements: Previous MSP experience (absolute must-have) Strong working knowledge of Windows Operating Systems (XP, Windows 7, Windows 8, 8.1, 10) Strong working knowledge of Microsoft Office (2007, 2010, 2013, 2016 & Office 365) Windows Server Support (2008, 2012r2, 2016, 2019) Azure environment administration Configure wireless access points and…
May 23, 2023
Service Desk Engineer (Partial Remote)
Service Desk Engineer (Partial Remote) Skills & Requirements: Previous MSP experience (absolute must-have) Strong working knowledge of Windows Operating Systems (XP, Windows 7, Windows 8, 8.1, 10) Strong working knowledge of Microsoft Office (2007, 2010, 2013, 2016 & Office 365) Windows Server Support (2008, 2012r2, 2016, 2019) Azure environment administration Configure wireless access points and…
Service Desk Technician L1 (MSP)
Service Desk Technician L1 (MSP) Requirements & Responsibilities: Work with Autotask and ConnectWise ticketing systems Answering customer calls and resolving technical issues remotely via phone and email. Proficiency in Windows 10 and MAC. Must be able to diagnose and resolve performance issues. Network Component: Installation, Diagnostics and Repair. Ability to create new Office 365 user…
IT Senior System Engineer (MSP)
IT Senior System Engineer (MSP) Projects/Skills: Office 365 migrations/setups(Local to Office 365. Tenant to tenant etc) Complex software migrations (ERP upgrades, new cloud software installations with integrations with DNS, etc) Server migrations (VMWare, HyperV, Azure) Sharepoint migrations/setups Teams Implementations Sharepoint migrations Software Migrations Azure migrations/setups VMware server migrations Server migrations/setups Sharepoint setup (Not websites, just…
IT Service Desk Engineer Level 2 (MSP)
IT Service Desk Engineer Level 2 (MSP) Responsibilities: Act as the first and second level response for incoming support requests Troubleshoot and resolve issues with software or hardware. Install and configure software and computer systems. Walk clients through steps to help them resolve their technical problems. Maintain procedures and documentation that provide technical support to…
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