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MSP Senior System Administrator (Hybrid WFH)
MSP Senior System Administrator (Hybrid WFH) Responsibilities: Implementation of Cloud solutions (Azure) Implementation of Virtualization technologies (VMWare & Hyper-V) Provide technical consulting expertise and assistance to all Client Services teams. Assess clients’ technology use and needs and recommend improvements, such as hardware and software upgrades, new technologies, and integrations. Produce high quality implementation outcomes that…
June 3, 2024
IT Senior System Administrator (MSP)
IT Senior System Administrator (MSP) Responsibilities: Proficient in troubleshooting and deploying Windows Server versions 2012 through 2022. Experienced in PowerShell scripting and development. Capable of implementing and managing Infrastructure as a Service (IaaS) and Software as a Service (SaaS) cloud solutions in Azure and AWS. Proficient in designing and maintaining client/server application architectures. Competent in…
System Administrator – Projects Team (ConnectWise)
System Administrator – Projects Team (ConnectWise) Technical Skillset & Requirements: At least 1 year of experience working for MSP or CSP is required Advanced knowledge of Active Directory and Azure Entra ID Advanced knowledge of Microsoft 365 including performing migrations from other email platforms to Office 365. Intermediate/Advanced of Windows Server Operating Systems and performing…
Service Desk Engineer Level 2 (MSP)
Service Desk Engineer Level 2 (MSP) Requirements: Network basics – ability to troubleshoot network connectivity issues and network equipment to quickly identify and correct basic issues, since many of our customers use cloud technology. You also need to have basic knowledge on DHCP, DNS and WiFi troubleshooting. Network intermediate – ability to install and configure…
IT Support Specialist Tier 2 (MSP)
IT Support Specialist Tier 2 (MSP) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Support…
May 31, 2024
IT Support Specialist Tier 1.5 ( MSP)
IT Support Specialist Tier 1.5 ( MSP) Day to Day IT support relating to technical issues involving Microsoft’s core business applications and cloud offerings, as well as virtual environments Troubleshooting workstation, networking, and server issues remotely Manage and support disaster recovery and business continuity solutions Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls,…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
IT Helpdesk Manager & Tier III Engineer (MSP)
IT Helpdesk Manager & Tier III Engineer (MSP): Provide strong leadership and management of the support staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met. Implement personal development plans for team leaders. Conduct performance evaluations for team leaders and maximize…
IT Consultant (MSP)
IT Consultant (MSP) Requirements: 3+ years working in a similar role for a Managed Service Provider Hands on technical background preferred Must be familiar with technologies such as O365, Azure, Active Directory, Cisco, Windows Servers Recommending new technologies and hardware and software solutions to clients. Proven customer service and problem-solving skills, working directly with clients.…
May 23, 2024
IT Helpdesk Technician Tier 2 (MSP)
IT Helpdesk Technician Tier 2 (MSP) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT…
IT Support Specialist (MSP)
IT Support Specialist (MSP) Requirements: Windows 10 and Windows 2016/2019 Sever OS Experience 1+ years working for a Managed Service Provider Required 2+ years of IT experience Experience troubleshooting/ administering O365 Active directory & Group Policy management Windows server administration Project experience with migrations, upgrades and virtualization/consolidation Preferred Client side server and network support IT Support…
Duel Threat System & Network Engineer (MSP)
Duel Threat System & Network Engineer (MSP) Requirements: Experience in Tier III, administration, configuration, management and design of Windows Server-based corporate networks Microsoft 365 and Microsoft Azure experience Migration experience with M365 and performing P2V migrations with VMware and Hyper-V Familiarity with virtualization requirements, including VMWare Experience in SonicWall deployment, management and troubleshooting of their TZ…
IT Helpdesk Technician (ConnectWise)
IT Helpdesk Technician (ConnectWise) Job Requirements: Experience providing desktop support Strong background with Windows OS Experience Supporting Windows Servers Experience troubleshooting and administering M365 Networking/troubleshooting knowledge Experience troubleshooting and supporting HyperV Experience with Cloud Technologies such as Azure Entra ID 1+ years of experience working for a Managed Service Provider Required** Certifications a major plus such…
System Administrator (MSP) – Remote & Onsite Support
System Administrator (MSP) – Remote & Onsite Support Requirements/ Responsibilities: 2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Configure and install various computer and Windows servers Microsoft 365 and Microsoft Azure experience Migrate M365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Support, configure, and…
IT Helpdesk Technician Tier 1.5 – MSP
IT Helpdesk Technician Tier 1.5 – MSP Configuration of standard Microsoft 365 and Exchange clients Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer’s preferences. Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup. Administration of enterprise e-mail application, including add/remove users and group,…
IT System Engineer (MSP)
IT System Engineer (MSP) Responsibilities Implementation and design (servers/networks/etc.) Implementation and management of virtualization platforms System migrations and upgrades (software/cloud solutions, etc.) Consulting clients on best practices Leading Infrastructure related projects Serving as an escalation point when needed IT System Engineer (MSP) Requirements: Experience spinning up and deploying Windows Servers 3+ Years working for a…
Systems Administrator & Network Administrator (MSP)
Systems Administrator & Network Administrator (MSP) Requirements: 3+ years of system and network administration 3+ years hands on experience with Windows Servers including Active Directory, AD group policies and OU hierarchies 2+ years of experience working for a Managed Service Provider** Hyper-V and VMware experience Support of Cloud products like Office 365, SharePoint / OneDrive, Azure,…
IT System Engineer & Technical Advisor (MSP)
IT System Engineer & Technical Advisor (MSP) Requirements: 4+ years of experience working with Windows Server, Exchange Server, Active Directory, Office 365, Azure, VMWare/Hyper-V, Wireless Networks, and Firewalls (SonicWALL, WatchGuard, Cisco ASA) 3+ years of experience working in a consultative capacity Experience with presales and IT road mapping Ability to analyze client infrastructure and provide recommendations…
System Administrator (Partial Remote)
System Administrator (Partial Remote) Requirements: Experience in Tier II, administration, configuration, management and design of Windows Server-based corporate networks 2+ Years of Managed Service Provider experience required** 4+ years of IT experience Microsoft 365 and Microsoft Azure experience Migration experience Familiarity with virtualization requirements, including VMWare Server maintenance and support, including MS Virtual Server Solutions…
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