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System Administrator (MSP/Azure)
System Administrator (MSP/Azure) Technical Skills: Mid to advanced knowledge in Windows server design and implementation, VMware, Hyper-V, SAN, and LAN/WAN routing and switching Hands-on experience with designing, implementing, and supporting past and current Windows server platforms: o Server 2008, 2012, 2016, 2019, 2022 o Exchange Server 2010 — 2019 Administration Microsoft 365 and Azure Server…
June 4, 2024
IT Service Desk Technician L1.5 (MSP/ConnectWise)
IT Service Desk Technician L1.5 (MSP/ConnectWise) Essential Responsibilities: Advanced understanding of managing Windows Server, including Domain Server roles and Group Policy. OS installation and troubleshooting. Basic networking understanding, including DNS, DHCP, IP addressing and routing. Microsoft 365 licensing, multi-factor authentication, and email administration. VMware and Hyper-V fundamental administration and troubleshooting capabilities. Backup maintenance. Azure Entra…
System Administrator (MSP/MSSP)
System Administrator (MSP/MSSP) Responsibilities: Serve as the primary point of contact for escalated technical issues Be knowledgeable of IT infrastructure and cybersecurity principles Collaborate with Tier 1 and Tier 2 teams to diagnose and resolve complex technical issues in a timely manner Provide expert guidance and support to clients, ensuring a seamless experience and fostering…
IT Support Desk Technician (Managed Services)
IT Support Desk Technician (Managed Services) Position Details: Responsible for providing first line support in a professional and timely manner relating to all technology. IT Support relating to technical issues involving Microsoft’s core business applications and operating systems, including: Windows server operating systems and roles, Microsoft 365’s full suite, networking systems. Basic technical support at…
System Administrator – Escalations and Projects (MSP)
System Administrator – Escalations and Projects (MSP) Experience: Implement and Support Microsoft Active Directory and Group Policy environments (2012-2022) on-premise and in the cloud Implement and Support M365 and Azure infrastructures. Implement, and Support LAN/WAN technologies (i. e. installation of routers, switches, firewalls, wireless, etc..). Experience with VMware and Hyper-V Proficient with Windows PowerShell Scripting…
June 3, 2024
MSP System Administrator (Partial WFH)
MSP System Administrator (Partial WFH) Essential Duties and Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Microsoft 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft…
System Administrator (Windows/Azure)
System Administrator (Windows/Azure) Skills and Experience: At least 1 year of experience as a system or network administrator or similar role in a managed services environment. Strong knowledge of Windows and MAC OS, Hyper-V, Active Directory, Exchange, Microsoft 365, Azure, AWS, and other cloud platforms Proficient in Network Administration, Firewall configuration, VPN set up, backup…
Senior System Administrator (Managed Services)
Senior System Administrator (Managed Services) Responsibilities: Configure and install various computer and Windows servers Lead M365 migrations and advanced administration Hyper-V migrations and setups Deploying and configuring Meraki switches, wireless, and routers Design, configure, maintain and upgrade corporate customer networks and in-house server Implement and design Azure solutions Senior System Administrator (Managed Services) Benefits: 100%…
MSP System Administrator (Hybrid WFH)
MSP System Administrator (Hybrid WFH) Technologies: Windows server installation versions 2012, 2016, 2019, and 2022. Build and administration of VMware. Implement and Support M365 and Azure infrastructures. Networking and Infrastructure Skills (DHCP, DNS, IP Addressing, Sub-Netting). Experience with switches, access points and setup / VLANs. Firewall Setup, Administration, & Support – Fortinet or SonicWall preferred.…
MSP Senior System Administrator (Hybrid WFH)
MSP Senior System Administrator (Hybrid WFH) Responsibilities: Implementation of Cloud solutions (Azure) Implementation of Virtualization technologies (VMWare & Hyper-V) Provide technical consulting expertise and assistance to all Client Services teams. Assess clients’ technology use and needs and recommend improvements, such as hardware and software upgrades, new technologies, and integrations. Produce high quality implementation outcomes that…
IT Senior System Administrator (MSP)
IT Senior System Administrator (MSP) Responsibilities: Proficient in troubleshooting and deploying Windows Server versions 2012 through 2022. Experienced in PowerShell scripting and development. Capable of implementing and managing Infrastructure as a Service (IaaS) and Software as a Service (SaaS) cloud solutions in Azure and AWS. Proficient in designing and maintaining client/server application architectures. Competent in…
System Administrator – Projects Team (ConnectWise)
System Administrator – Projects Team (ConnectWise) Technical Skillset & Requirements: At least 1 year of experience working for MSP or CSP is required Advanced knowledge of Active Directory and Azure Entra ID Advanced knowledge of Microsoft 365 including performing migrations from other email platforms to Office 365. Intermediate/Advanced of Windows Server Operating Systems and performing…
Service Desk Engineer Level 2 (MSP)
Service Desk Engineer Level 2 (MSP) Requirements: Network basics – ability to troubleshoot network connectivity issues and network equipment to quickly identify and correct basic issues, since many of our customers use cloud technology. You also need to have basic knowledge on DHCP, DNS and WiFi troubleshooting. Network intermediate – ability to install and configure…
IT Support Specialist Tier 2 (MSP)
IT Support Specialist Tier 2 (MSP) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT Support…
May 31, 2024
IT Support Specialist Tier 1.5 ( MSP)
IT Support Specialist Tier 1.5 ( MSP) Day to Day IT support relating to technical issues involving Microsoft’s core business applications and cloud offerings, as well as virtual environments Troubleshooting workstation, networking, and server issues remotely Manage and support disaster recovery and business continuity solutions Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls,…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
IT Service Delivery Manager (MSP)
IT Service Delivery Manager (MSP) Responsibilities (35%) of time allocated to developing procedures, identifying areas & opportunities to improve the Service Desk department. (20%) of time allocated to non-billable, internal tasks and tickets. (monitoring the ticket que, ensuring tickets are escalated to proper teams) (15%) of time allocated to managing the Service Desk and schedules,…
IT Helpdesk Manager & Tier III Engineer (MSP)
IT Helpdesk Manager & Tier III Engineer (MSP): Provide strong leadership and management of the support staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met. Implement personal development plans for team leaders. Conduct performance evaluations for team leaders and maximize…
IT Consultant (MSP)
IT Consultant (MSP) Requirements: 3+ years working in a similar role for a Managed Service Provider Hands on technical background preferred Must be familiar with technologies such as O365, Azure, Active Directory, Cisco, Windows Servers Recommending new technologies and hardware and software solutions to clients. Proven customer service and problem-solving skills, working directly with clients.…
May 23, 2024
IT Helpdesk Technician Tier 2 (MSP)
IT Helpdesk Technician Tier 2 (MSP) Responsibilities: Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise. Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems Provide desktop support, manage accounts in active directory, printer support Provide network support and some administration. IT…
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