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Cyber Security Engineer- MSSP
Cyber Security Engineer- MSSP Responsibilities: Develop and monitor the performance of security measures to protect information and network infrastructure and computer systems. Design computer security strategy and engineer comprehensive cybersecurity architecture. Configure and support security infrastructure software and hardware. Detect and proactively prevent security breaches and intrusions. Educate and train clients on system security best…
December 20, 2023
vCIO – Virtual Chief Information Officer (Partial WFH)
vCIO – Virtual Chief Information Officer (Partial WFH) Responsibilities: Develop and implement strategic IT plans that align with the client’s business goals and objectives Conduct technology assessments and make recommendations for hardware, software, and network upgrades Act as the primary point of contact for clients and maintain strong working relationships Strategic Technology Roadmap, Budget Planning…
December 15, 2023
IT Help Desk Technician – Level 2 (MSP)
IT Help Desk Technician – Level 2 (MSP) Technical Proficiencies: Knowledge and experience with Active Directory and Microsoft Azure Services Knowledge and experience with Windows Server and Desktop Operating Systems Knowledge and experience with M365 and Office365 applications (Intune, Exchange, etc.) Advanced understanding of hardware, software and networking systems including Routing, Switching, and Networking Protocols…
December 14, 2023
MSP System Administrator (Hybrid WFH)
MSP System Administrator (Hybrid WFH) Technical and Professional Skills: Excellent interpersonal skills enjoy working with people, excellent telephone skills, active listener, and customer care Technical Awareness: able to match resources to technical issues Diagnosis skills of technical issues IT Certifications: Microsoft MCP, CompTIA A+, and/or Microsoft 365 Certified: Enterprise Administrator Expert Knowledge of the full…
Junior System Administrator
Junior System Administrator Requirements: Experience with Windows 2012, 2016, 2019, & 2022 Server roles Onsite installing, troubleshooting, and managing Microsoft products (Windows 10, and MS Office application suite) as well as Macs Experience with M365 Experience with Azure AD Thorough understanding of client/server applications architecture Troubleshoot skills and basic networking knowledge (OSI network layers, TCP/IP,…
Junior System Administrator – ConnectWise
Junior System Administrator – ConnectWise Responsibilities: Resolve all Tier 1 escalated incidents Desktop support and user device incidents Network issues including Domain Access, VPN, LAN/WAN/WLAN, and device issues Server support issues including AD and Group Policy Ongoing management of Office 365 and Azure environments Junior System Administrator – ConnectWise Benefits: 100% paid Health/Vision/Dental 401K with…
December 7, 2023
IT Senior System Administrator (MSP)
IT Senior System Administrator (MSP) Technical Requirements: Microsoft Windows Server – Design, implementation, and management. Experience with Hyper-V and VMware environments. Microsoft 365 migrations and Azure Deployments. Active Directory, DNS, DHCP, VPN, LAN, WAN, and VLAN. Firewalls and VPN’s. Veeam Backup & Replication Experience. Servers and Network Equipment. Up to date knowledge and understanding of…
December 1, 2023
System Administrator & Client Success Manager- MSP
System Administrator & Client Success Manager- MSP Responsibilities: Recommending new technologies and hardware and software solutions to clients. Configure and install/setup laptops, desktops, and accessories Install, configure, and troubleshoot Windows OS and Microsoft Office applications Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.) and provide training/assistance to end users…
IT Help Desk Technician L2 (MSP)
IT Help Desk Technician L2 (MSP) Technical Knowledge: The IT Support Specialist is typically responsible for the smooth running of the client’s computer and technology systems while ensuring users receive the maximum benefits from them Interest in problem solving and learning new skills Experience in installing and configuring computer systems, diagnosing and solving hardware/software faults,…
IT Service Desk Engineer L2 (MSP)
IT Service Desk Engineer L2 (MSP) Technical Skills: Windows desktop support Windows Active Directory LAN/WAN networks M365 Administration experience Azure Entra ID experience (Intune is a plus) Basic firewall management, and troubleshooting Comprehensive knowledge of Office/Microsoft 365 configuration, management, and troubleshooting Setup, Configuration, and Troubleshooting of Hardware (workstations/laptops) Microsoft Windows Server basic understanding and troubleshooting…
IT Service Desk Technician – Level 2 (ConnectWise)
IT Service Desk Technician – Level 2 (ConnectWise) Requirements: Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. You can use remote tools and diagnostic utilities to help in resolving support requests.…
IT Service Delivery Manager & Senior Engineer (MSP)
IT Service Delivery Manager & Senior Engineer (MSP): Provide strong leadership and management of the support staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met. Implement personal development plans for team leaders. Conduct performance evaluations for team leaders and maximize…
IT Manager & Engineer (Hands On Manager) – MSP
IT Manager & Engineer (Hands On Manager) – MSP: Provide strong leadership and management of the support staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met. Implement personal development plans for team leaders. Conduct performance evaluations for team leaders and…
November 30, 2023
IT System Administrator (Hybrid WFH)
IT System Administrator (Hybrid WFH) Technology Requirements: Configure and install various computer and Windows servers (AD/GPO, DNS, DHCP) Experience with M365 administration and migrations VMware or Hyper-V administration/engineering Azure AD Management (App Setup, Conditional Access Policies, Security) Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security. Install and maintain approved…
November 27, 2023
IT Service Desk Technician Level 2 (MSP)
IT Service Desk Technician Level 2 (MSP) Responsibilities: Diagnose and resolve advanced technical issues. Provide expert-level assistance on a wide range of IT-related topics, including hardware, software, networking, and security. Collaborate with Tier 3 support and other IT specialists to resolve complex problems. Mentor and assist Tier 1 technicians in developing their skills and knowledge.…
IT System Administrator – Escalations & Projects (MSP)
IT System Administrator – Escalations & Projects (MSP) Responsibilities: Ability to work on multiple priorities and projects simultaneously on a team Advanced knowledge of all Microsoft Workstation Operating Systems and Applications Intermediate to Advanced knowledge in; servers, routers/switches/firewalls. Design, Implement, and Support Hyper V, Azure, and Intune. M365/Azure Migration and Administration experience Design, Implement, and…
IT Project Manager & Project Engineer (MSP)
IT Project Manager & Project Engineer (MSP) Responsibilities: Serve as a leader on the team and assist junior technicians Serve as a consultant to client by recommending, architecting and implementing solutions custom to each client Complete projects such as O365 migrations Configure and support firewall configurations Support cloud set up, configurations, design, and support.• Extreme Proficiency…
Junior System Administrator & Field Technician (MSP)
Junior System Administrator & Field Technician (MSP) Qualifications: Strong expertise in Microsoft, Linux, and Mac OS installation and troubleshooting.\ Hardware, Software, and Network support Previous MSP experience Proficiency with Windows applications and business-specific software. Familiarity with SaaS and hosting protocols. Problem-solving and multitasking skills. Ability to work both independently and as part of a team.…
November 22, 2023
IT Help Desk Engineer Level 2 (MSP)
IT Help Desk Engineer Level 2 (MSP) Requirements: Windows Server 2012/2016/2019/2022 (AD and GPO) VMWare or Hyper-V Hypervisors Microsoft Azure AD (Intune is a plus) Windows Domains and Workgroups Windows Networking (mapped network drives, shared folders, printers, etc.) Install, Configure and Troubleshoot PC, MAC and Mobile device hardware and software related issues IT Help Desk…
MSP Help Desk Technician Level 2 (Partial WFH)
MSP Help Desk Technician Level 2 (Partial WFH) Responsibilities: Configuration of standard Office 365 and Exchange clients Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer’s preferences. Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and mobile devices. Configure file, print,…
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