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IT Service Desk Technician Tier 1.5 (MSP)
IT Service Desk Technician Tier 1.5 (MSP) Day to Day IT support relating to technical issues involving Microsoft’s core business applications and cloud offerings, as well as virtual environments Troubleshooting workstation, networking, and server issues remotely Support Windows Servers Manage Accounts in Active Directory Troubleshooting & Administration of O365 Integrate new server hardware and applications…
April 30, 2024
IT Network Engineer – MSP
IT Network Engineer MSP Requirements: Experience with Windows 2012, 2016 & 2019 Server roles Onsite installing, troubleshooting, and managing Microsoft products (Windows 10, and MS Office application suite) as well as Macs Experience with Office 365, Azure AD, GPO, switches and firewalls Technical aptitude and hands-on experience with the following technologies: Windows Server, Exchange Server,…
IT Senior System Engineer (Azure/MSP)
IT Senior System Engineer (Azure/MSP) Qualifications: Team management or lead technical resource experience Experience working within a managed service provider required Implementation experience with any of the following technologies: o LAN/WAN (switches, firewalls, WAPs, etc) o Storage Area networks o Virtualization platforms – Hyper-V and VMware o Microsoft 365 migration experience o Windows Servers and…
April 29, 2024
Talent Acquisition Specialist “Staff the Cloud”
Talent Acquisition Specialist “Staff the Cloud” Requirements: 1-5 years of experience working for a staffing firm REQUIRED** Motivation, ambition, and empathy Strong attention to detail and documentation skills Strong communication skills IT Infrastructure Staffing experience is a MAJOR PLUS typical skills include: Windows, Exchange, VMware, Hyper-V, Azure, Cisco. Talent Acquisition Specialist “Staff the Cloud” Salary &…
April 26, 2024
IT Helpdesk Manager & Tier III Engineer (MSP)
IT Helpdesk Manager & Tier III Engineer (MSP): Provide strong leadership and management of the support staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met. Implement personal development plans for team leaders. Conduct performance evaluations for team leaders and maximize…
IT System Administrator (Partial WFH)
IT System Administrator (Partial WFH) Essential Duties and Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Microsoft 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune.…
IT Helpdesk Technician Tier 1.5 (MSP)
IT Helpdesk Technician Tier 1.5 (MSP) Technologies and Requirements: Administration and support of Windows Servers versions 2012 through 2022 Proficient in VMware ESXi and Hyper-V. Experience with Microsoft 365 and Azure Entra ID (Azure VMs preferred) Basic understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VLANs. Familiarity with basic firewall concepts and…
April 25, 2024
Senior System Administrator (MSP)
Senior System Administrator (MSP) Responsibilities: Support services for Microsoft related technologies: Microsoft 365, Teams, Azure, SharePoint, Windows Server, SQL etc. Support services for virtualization technologies: VMware, Citrix, and Microsoft IT Support relating to issues with the internal systems and network infrastructure. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls,…
IT Senior System Administrator (Windows/Azure)
IT Senior System Administrator (Windows/Azure) Required Experience: M365 administration and migrations Server and workstation hardware and software, including Windows and Mac Azure migrations/deployments Backup and Disaster Recovery (BDR) Security Monitoring, Assessment and Remediation. Design and architecture network infrastructure in Cyber Security Installation, service, troubleshooting and repair. Operating System installation and configuration Virtualization using Hyper-V and…
Senior System Administrator
Senior System Administrator Responsibilities Entail: Collaborating with system and network architects to devise and implement enterprise systems aligning with our internal and customer requirements. Leading cross-departmental virtual teams in project management and execution. Monitoring various aspects including Systems, Network, Websites & Security (utilizing SolarWinds/LogicMonitor/PRTG). Establishing frameworks, policies, and procedures to ensure system fitness, proper maintenance,…
MSP Helpdesk Technician Level 2 (Partial WFH)
SMSP Helpdesk Technician Level 2 (Partial WFH) Requirements: Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices Appropriate knowledge of Microsoft Server / Active Directory for solving Tier 2 issues Knowledge of Hyper-V and VMware Solid understanding of and ability to configure…
System Administrator (MSP)
System Administrator (MSP) Responsibilities & Experience: Be the escalation point for our Tier I Service Desk team. Provide exceptional customer service while responding to phone, e-mail, and online requests for technical support Identify, document, and find solutions for customer issues and product problems Administration of M365 and Active Directory environments. Provide support for multiple security…
IT System Administrator (MSP)
IT System Administrator (MSP) Duties and Responsibilities: Support services for Microsoft-related technologies, including Windows Server, Microsoft 365, and SharePoint, as well as virtualization technologies on VMware and Hyper-V. Administration and deployment of Windows Server versions 2016/2019/2022 Implement and support remote access solutions like VPN, Remote Desktop Services, and wireless access points. Provide technical services and…
April 23, 2024
System and Network Administrator (MSP)
System and Network Administrator (MSP) Experience and Technologies: 1 year of previous experience working for a MSP or supporting multiple domains concurrently within a SLA driven environment General knowledge of wired networking including switches, routers, firewalls, Virtual LANs, Virtual Private Networks, and network protocols. Experience supporting wireless LAN and WAN technologies Experience supporting Aruba, Cisco,…
April 19, 2024
Helpdesk Technician Level 2 / System Administrator (MSP)
Helpdesk Technician Level 2 / System Administrator (MSP) Technical Proficiencies: Experience working in an IT department, managing clients/users, and setting expectations Microsoft Windows Server and Client OS and desktop applications Microsoft Active Directory, Group Policy, Exchange, SQL Networking, Cisco, SonicWall, Network Security Systems Backup and Disaster Recovery, Developing Continuity Plans Hosted Services, Microsoft 365, Google…
Senior Network Engineer Hybrid WFH (MSP)
Senior Network Engineer Hybrid WFH (MSP) Day to Day Responsibilities: Engage directly with clients to develop Statements of Work (SOW) and Bills of Materials (BOM). Design, document, and implement network solutions using our comprehensive technology stack, including Fortinet, SonicWall, Meraki, and more. Provide mentorship and quality control for junior network engineers, fostering a collaborative team…
April 17, 2024
System Administrator (ConnectWise/Azure)
System Administrator (ConnectWise/Azure) Essential Duties & Responsibilities: Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware. Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure. Implement and support remote access solutions like VPN and Microsoft Intune. Maintain…
Senior System Administrator / Projects Engineer (MSP)
Senior System Administrator / Projects Engineer (MSP) Responsibilities include: Collaborating with system and network architects to design and implement enterprise systems that service our internal and customer needs. Project manage and lead cross-departmental virtual teams in design and implementation efforts. Monitoring – Systems, Network, Websites & Security monitoring (SolarWinds/LogicMonitor/PRTG) Create frameworks, policies, and procedures to…
Help Desk Technician Level 2 (MSP)
Help Desk Technician Level 2 (MSP) Qualifications & Experience: Microsoft 365 (Word, Excel, Outlook, etc.), including advanced Excel formula usage and the use of pivot tables. Provide Advanced Active Directory support (Recommend additions/changes to GPOs, Optimize AD structure, maintain best practices for AD, ensure enforcement of GPOs, etc.) Hardware and software installation, including new PC…
Junior System Administrator (ConnectWise)
Junior System Administrator (ConnectWise) Requirements: Administration for Windows Servers, M365, Azure Entra ID/Intune, and desktops operating systems across multiple customers’ platforms. Support Cisco Meraki, SonicWALL, and FortiGate Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VLANs. Administration of VMware and Hyper-V environments Experience with ConnectWise or similar MSP tools 4 year degree…
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