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Service Desk Technician (ConnectWise)
Service Desk Technician (ConnectWise) Responsibilities & Technologies: Experience with desktop operating systems Email Administration with mid-level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary resources, and maintaining the hypervisor Experience with O365 and ConnectWise…
May 1, 2023
IT Service Desk Technician (ConnectWise)
IT Service Desk Technician (ConnectWise) Responsibilities & Technologies: Experience with desktop operating systems Email Administration with mid-level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary resources, and maintaining the hypervisor Experience with O365 and…
System Administrator II
System Administrator II Required Skills: Ability to migrate servers and perform O365 migrations Solid Working Knowledge of Firewall Technologies including VPN ‐ SonicWALL shop Experience with troubleshooting and deploying Windows 2012 through 2019 servers Extensive network skills and experience including TCP/IP; DHCP, DNS, WINS, Workgroups, Domains, Active Directory. The configuration, management, and troubleshooting of firewalls,…
Senior IT System Engineer (MSP)
Senior IT System Engineer (MSP) Duties & Responsibilities: Server and workstation hardware and software, primarily Windows but Mac experience preferred Backup and Disaster Recovery (BDR) Cyber Security Defense and Unified Threat Management (UTM) Security Monitoring, including SOC and SIEM Maintenance of IT Systems Installation, service, troubleshooting, and repair Operating System installation and configuration Cloud and…
System Administrator L2 (Partial WFH)
System Administrator L2 (Partial WFH) Responsibilities: Installation & configuration of Windows Servers VMware ESXi & Hyper-V Azure AD (Azure VMs a plus) / O365 Firewall configuration and deployment (SonicWALL, Meraki) ConnectWise or other ticketing / RMM experience AWS experience a plus Work from Home and client sites System Administrator L2 (Partial WFH) Benefits: Partial WFH…
Junior IT System Administrator (Level 1) MSP
Junior IT System Administrator (Level 1) MSP Duties: Experience and the ability to troubleshoot Experience setting up and configuring printers and scanners Experience in Microsoft 365 systems is a plus Experience installing operating systems, and software applications, and performing routine maintenance on equipment such as computers, printers, and scanners Ability to resolve and communicate effectively…
April 28, 2023
IT System Engineer (ConnectWise)
IT System Engineer (ConnectWise) Duties and Responsibilities: Troubleshoot cloud, network & system issues. Monitor active cloud, network and server infrastructure. Perform routine preventative maintenance on equipment. Administer security measures to prevent system interruptions or breaches. Execute sensitive data backup and restoration procedures. Design, implement, and support Microsoft, Apple and Linux related technologies. Design, implement, and…
IT System Engineer (MSP)
IT System Engineer (MSP) Daily Responsibilities: Working with Server Operating Systems Installation, configuration, and troubleshooting System Administration (backup configuration and management) Configuring file, print, and remote access services Administration consisting of add/remove users and groups, configure file permissions, event logs, etc Configure and restoring backups AD configuration and maintenance On Prem to Cloud migrations IT…
Managed Service Provider – Sr. Project Engineer
Managed Service Provider – Sr. Project Engineer: Office 365 troubleshooting/administration/migration Server and workstation hardware and software, including Windows, and Mac Backup and Disaster Recovery (BDR) Security Monitoring, Assessment and Remediation. Installation, service, troubleshooting and repair. Operating System installation and configuration Cloud and virtualization using Hyper-V, VMWare, Azure, and AWS. Firewall, Router, Switch installation and configuration…
April 22, 2023
System Administrator – Managed Service Provider
System Administrator – Managed Service Provider Day to Day: Configure and install various computer and Windows servers Migrate O365/G-Suite/Servers Serve as a Consultant providing recommendations to C-levels Install and maintain approved security tools, policies, and follow procedures to implement Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) Support, configure, maintain and upgrade in house servers…
April 21, 2023
Junior System Administrator (MSP)
Junior System Administrator (MSP) Requirements: Administration for Windows Servers, M365, Azure AD/Intune, and desktops operating systems across multiple customers’ platforms. Supporting Cisco Meraki Administrations of VMware and Hyper-V environments Experience with ConnectWise or similar MSP tools Junior System Administrator (MSP) Benefits: Health, Dental, and Vision Insurance Quarterly Bonuses PTO + Paid Holidays Regular Paid Trainings…
IT Service Desk Engineer L2 (MSP)
IT Service Desk Engineer L2 (MSP) Required Qualifications: -Experience with Microsoft 365, Microsoft desktop and server systems, Active Directory, and Azure -SharePoint Administration -Office 365 cloud troubleshooting: 2 years -Networking – TCP/IP, DNS, DHCP, Routing, IPSEC, and SSL VPN, Firewalls, and Wireless networks -Fortinet and Cisco Stack -Knowledge of backup, replication, and monitoring solutions -Experience…
System Administrator Hybrid WFH (MSP)
System Administrator Hybrid WFH (MSP) Job Responsibilities: Manage, support, and troubleshoot LAN and WAN network devices Manage, support, and troubleshoot Internet access and security appliances Manage, support, and troubleshoot remote and wireless access Manage, support, and troubleshoot remote desktop environments such as Citrix and Microsoft Remote Desktop Manage, support, and troubleshoot disaster recovery platforms and…
April 20, 2023
Service Delivery Manager (MSP)
Service Delivery Manager (MSP) Responsibilities: Help lead and prioritize the support team’s workload Act as resource to the rest of the team for rapid decisions and direction. Help to coordinate escalations. Help identify areas where Standard Operating Procedures (SOPs) don’t exist or need further work, and help improve those processes Regularly monitor team performance and…
IT Service Desk Engineer Level 2 (MSP)
IT Service Desk Engineer Level 2 (MSP) Responsibilities: Act as the first and second level response for incoming support requests Troubleshoot and resolve issues with software or hardware. Install and configure software and computer systems. Walk clients through steps to help them resolve their technical problems. Maintain procedures and documentation that provide technical support to…
System Administrator & Client Success Manager- MSP
System Administrator & Client Success Manager- MSP Responsibilities: Recommending new technologies and hardware and software solutions to clients. Configure and install/setup laptops, desktops, and accessories Install, configure, and troubleshoot Windows OS and Microsoft Office applications Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.) and provide training/assistance to end users…
IT System & Project Engineer (Managed Services)
IT System & Project Engineer (Managed Services) Essential Duties & Responsibilities: IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Microsoft Azure and VMware. Design implementation, and support services for Microsoft related technologies: Windows Server, Azure Active Directory, Azure Infrastructure, Office 365, Intune, SQL, SharePoint, etc.…
April 7, 2023
Junior IT Support Analyst (Hybrid) – MSP
Junior IT Support Analyst (Hybrid) – MSP Responsibilities/Qualifications: Support clients with technical issues involving Microsoft’s core business applications, Cloud offerings, and virtual environments System Administration and troubleshooting Experience using ConnectWise or similar RMM tools MSP (Managed Services Provider) experience is required Junior IT Support Analyst (Hybrid) – MSP Benefits: Salary: $50,000 to $60,000 Health/Dental/Vision 40…
March 31, 2023
Junior IT Support Analyst – MSP Experience Required
Junior IT Support Analyst Responsibilities/Qualifications: Support clients with technical issues involving Microsoft’s core business applications, Cloud offerings, and virtual environments System Administration and troubleshooting Experience using ConnectWise or similar RMM tools MSP (Managed Services Provider) experience is required Junior IT Support Analyst Benefits: Salary: $40,000 – $55,000 Health/Dental/Vision 40 days of PTO 401K + Company…
Junior IT Support Analyst – MSP Experience Required
Junior IT Support Analyst Responsibilities/Qualifications: Support clients with technical issues involving Microsoft’s core business applications, Cloud offerings, and virtual environments System Administration and troubleshooting Experience using ConnectWise or similar RMM tools MSP (Managed Services Provider) experience is required Junior IT Support Analyst Benefits: Salary: $40,000 – $55,000 Health/Dental/Vision 40 days of PTO 401K + Company…
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