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Sr. Systems Engineer – Partial WFH (MSP)
Sr. Systems Engineer – Partial WFH (MSP) Experience: Must Have 3+ Years Of MSP Experience Office 365 troubleshooting/administration/migration Firewall, Router, Switch installation and configuration Microsoft Exchange Setup, Configuration and Troubleshooting Cloud and virtualization using Hyper-V, VMWare, and other technologies. Configuring and managing firewalls, switches, routing, and other network appliances Sr. Systems Engineer – Partial WFH…
July 6, 2022
WFH Support Engineer – (MSP)
WFH Support Engineer – (MSP) Responsibilities: Implementation and migration of software and hardware upgrades and patches. IT support relating to technical issues involving Microsoft’s core business applications Monitor and maintain VOIP/Voice systems. Troubleshooting/support of O365 Document and update the client environment Communication with customers as required, keeping them informed of incident progress, notifying them of…
Client Success Manager (IT Consulting Firm)
Client Success Manager (IT Consulting Firm) Responsibilities Responsible for managing client interaction from on-boarding to ongoing support. Responsible for measuring, tracking and improving support interactions between BBB and our clients. Increasing adoption, retention and client satisfaction. Responsible for scheduling and managing Client business reviews. Understanding client’s business goals and helping them utilize technology solutions to…
Jr. Field Engineer – (Managed Service Provider)
Jr. Field Engineer – (Managed Service Provider) Experience: MSP Experience Required Experience in troubleshooting and supporting Microsoft Windows desktop operating systems, Microsoft Office suites, and Office 365 Installs and optimizes hardware/software/network products and configurations at customer sites Installation & configuration of Windows Servers Experience doing End User IT Support, Cloud, O365 troubleshooting/administration Performs maintenance and…
July 5, 2022
Service Project Manager (MSP)
Service Project Manager (MSP) Responsibilities: Oversee the engineer’s daily activities and work with Dispatch on service requests Ensure quality and profitable services are performed to the agreed SLA Keep clients updated on their tickets (status and/or progress) Assist CSM with QBR reporting and provide feedback for client annual reviews Meet Key Performance Indicators (KPIs) and…
TAM – MSP
TAM – MSP Responsibilities: Facilitate Quarterly Business Reviews (QBR) with strategic partners to proactively manage the service experience and mitigate churn Staying in scope and interfacing with client and internal sales team when scope changes and develop and build strong relationships Oversee project management through all phases of the customer relationship – coordinating with the…
Technical Account Manager – MSP
Technical Account Manager – MSP Responsibilities: Assist with the client onboarding process Staying in scope and interfacing with client and internal sales team when scope changes and develop and build strong relationships Engaging with client support as a client advocate to ensure speedy resolution of client issues Regularly communicate with assigned accounts, set expectations, and…
Sr. Systems Engineer – Managed Service Provider
Sr. Systems Engineer – Managed Service Provider Experience: Must Have 3+ Years Of MSP Experience Experience with CISCO networking devices Azure deployments Installation and Configuration of network devices (Switches, Firewalls, Wireless Access Points etc.) Microsoft Exchange Setup, Configuration and Troubleshooting O365/G-suite/Azure Migrations VMware 6.0 to 7.0 Installation, Administration and Troubleshooting Layer 2/3 Switching Configuring and…
Sr. Systems Engineer – (MSP)
Sr. Systems Engineer – (MSP) Experience: Must Have 5+ Years Of MSP Experience Experience with CISCO networking devices Azure deployments Installation and Configuration of network devices (Switches, Firewalls, Wireless Access Points etc.) Active Directory and Group Policy creation O365/G-suite/Azure Migrations VMware and/or Hyper-V experience Implementing network software and hardware upgrades (Cisco Meraki; SonicWall) Configuring and…
Staffing Consultant (Direct Hire IT Staffing)
Why Bowman Williams? Bowman Williams believes in empowering people to work at their highest scope. We empower Talent Acquisition Managers by removing all the tasks in their daily job responsibilities that do not directly impact forming relationships with existing accounts to get job orders and close deals. We also promote collaboration and team work through…
Account Executive “Staff the Cloud”
Account Executive “Staff the Cloud” Description: Account Executive’s do not cold call, we have a sales team for that. Account Executive’s form relationships with existing clients. Account Executive’s take job order’s from existing clients, share the job requirements with the recruitment team, speak with recruited candidates about job openings and drive placements to close by negotiating…
Customer Support Specialist – Tier 2
Customer Support Specialist – Tier 2 Requirements: Minimum of 1 year MSP experience Experience being client-facing Demonstrable ability to work and make decisions independently in a fast-paced production environment Excellent written and verbal communication skills Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP) Customer Support…
June 30, 2022
Director of Help Desk- (MSP)
Director of Help Desk- (MSP) Responsibilities: Responsible for day-to-day activities of support operations to ensure end users and external customers receive the support they require. Effectively manage, develop, mentor, coach, and train the support team. Be a point of escalation for the support team and customers; manage escalated issues to resolution. Participate in management meetings,…
Help Desk Specialist – (MSP)
Help Desk Specialist – (MSP) Responsibilities: Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix, Office 365, AzureAD Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Use software and hardware pertinent to the detection and resolution of desktop computers and network problems. Knowledge of Windows…
Help Desk Support Technician – (MSP)
Help Desk Support Technician -MSP Responsibilities: Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix, Office 365, AzureAD Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Use software and hardware pertinent to the detection and resolution of desktop computers and network problems. Knowledge of Windows…
Field Support Specialist – (MSP)
Field Support Specialist – (MSP) Field Support Specialist – (MSP) Responsibilities: Physical racking of equipment (rack prep, rack, and stack, switches/routers, servers, appliances, etc) Diagnose simple hardware issues Help configure basic server and networking configurations Organize equipment and packages coming in/out of data center or offices Location and processing of RMAs Perform software installation on…
Systems Engineer (Managed Services Provider)
Systems Engineer (Managed Services Provider) Requirements: Experience establishing network environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards Experience designing and implementing new solutions Knowledge of SonicWall, Palo Alto, Juniper, and Cisco MS Hyper-V/VMware or Azure administration and support MS Office 365 administration Systems Engineer (Managed Services Provider) Benefits: Salary…
IT Support Engineer – Managed Service Provider
IT Support Engineer – Managed Service Provider Technical Skills: • 1 year of MSP experience Required • Windows 10 installation, recovery, support and maintenance • Office 365 administration • Active Directory and Group Policy administration • DNS, DHCP, TCP/IP administration • VPN, Router and remote access administration via SonicWall • Ability to work independently as…
June 29, 2022
IT Technical vCIO – MSP
IT Technical vCIO – MSP Requirements: At least 1 year of Managed Service experience Outstanding consultative abilities and excellent interpersonal skills with C-level customers and business partners. Experience developing client proposals. Extensive proficiency with information technology regarding hardware/software Hands-on technical support VMware and Hyper-V O365, Azure, Active Directory, Cisco, Windows Servers, Industry certifications are a…
IT Systems Administrator – Tier 2 (MSP)
IT Systems Administrator – Tier 2 (MSP) Requirements: Administrating Microsoft Servers Serving as a technical expert analyzing client infrastructure and providing recommendations on improvements. Administration and migrations with Office 365 and Azure Serving as an escalation point on the help desk Systems monitoring, analysis and capacity planning. Supporting VMware & Hyper- V IT Systems Administrator…
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